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~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Trust"
~type:"article"
~type:"book"
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Trust
Beziehungsmarketing
85
Relationship marketing
85
Consumer behaviour
41
Konsumentenverhalten
41
Bank
39
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
25
Service quality
25
Personal banking
21
Privatkundengeschäft
21
Confidence
12
Vertrauen
12
Customer loyalty
11
Electronic Banking
11
Electronic banking
11
Bankgeschäft
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Banking services
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Brand management
9
Financial services
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Finanzdienstleistung
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India
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Indien
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Loyalty
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Markenführung
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Banking
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Lieferantenmanagement
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Supplier relationship management
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Brand image
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Markenimage
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Corporate Social Responsibility
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Corporate social responsibility
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Customer value
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Kundenwert
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9
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Arcand, Manon
1
Brun, Isabelle
1
Dahlstrom, Robert
1
Esterik-Plasmeijer, Pauline W. J. van
1
Ferguson, David
1
Ghantous, Nabil
1
Gong, Xueping
1
Hurley, Robert F.
1
Järvinen, Raija Anneli
1
Kalthom Abdullah
1
Khan, Zia
1
Kimasheva, Maria
1
Nygaard, Arne
1
Phan, Kim Ngoc
1
Pérez, Andrea
1
Raaij, Willem Fred van
1
Rajaobelina, Lova
1
Tahir, Jan Muhammad
1
Tep, Sandrine Prom
1
Thakur, Rakhi
1
Ulvnes, Arne M.
1
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The international journal of bank marketing : IJBM
Journal of retailing and consumer services
34
Industrial marketing management : the international journal for industrial and high-tech firms
20
Journal of business research : JBR
19
The journal of business & industrial marketing
10
The journal of services marketing
9
Asia Pacific journal of marketing and logistics
7
International journal of hospitality management
6
Service business
6
International journal of contemporary hospitality management
5
Journal of global information management : an official publication of the Information Resources Management Association
5
European journal of marketing : EJM
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of bank marketing
4
International journal of e-business research : an official publication of the Information Resources Management Association
4
Journal of financial services marketing
4
Journal of service management
4
Marketing intelligence & planning
4
The journal of applied business research
4
Australasian marketing journal
3
International journal of quality & reliability management
3
International journal of retail & distribution management
3
Journal of Asian finance, economics and business : JAFEB
3
Society and business review
3
The service industries journal
3
African journal of business and economic research : AJBER
2
Asia-Pacific journal of business administration
2
Australasian accounting business and finance journal : AABF
2
EuroMed journal of business
2
European management journal
2
International journal of economic perspectives : IJEP
2
International journal of pharmaceutical and healthcare marketing : IJPHM
2
International journal of project management : the journal of The International Project Management Association
2
Journal of customer behaviour
2
Journal of financial services marketing : JFSM
2
Journal of hospitality and tourism insights
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of the Academy of Marketing Science
2
The TQM journal : the international review of organizational improvement
2
The journal of product & brand management
2
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ECONIS (ZBW)
9
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1
Understanding the loss of trust in large banks
Hurley, Robert F.
;
Gong, Xueping
;
Waqar, Adeela
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 348-366
Persistent link: https://www.econbiz.de/10010391511
Saved in:
2
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
3
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
4
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
Saved in:
5
What keeps mobile banking customers loyal?
Thakur, Rakhi
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 628-646
Persistent link: https://www.econbiz.de/10010423923
Saved in:
6
The impact of technology CSFs on customer satisfaction and the role of trust : an empirical study of the banks in Malaysia
Tahir, Jan Muhammad
;
Kalthom Abdullah
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 429-447
Persistent link: https://www.econbiz.de/10010391505
Saved in:
7
How to recover trust in the banking industry? : a game theory approach to empirical analyses of bank and corporate customer relationships
Dahlstrom, Robert
;
Nygaard, Arne
;
Kimasheva, Maria
; …
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
4
,
pp. 268-278
Persistent link: https://www.econbiz.de/10010387146
Saved in:
8
Consumer trust in banking relationships in Europe
Järvinen, Raija Anneli
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
6
,
pp. 551-566
Persistent link: https://www.econbiz.de/10010415373
Saved in:
9
Managing brand associations to drive customers' trust and loyalty in Vietnamese banking
Phan, Kim Ngoc
;
Ghantous, Nabil
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
6
,
pp. 456-480
Persistent link: https://www.econbiz.de/10010189487
Saved in:
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