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~isPartOf:"The international journal of bank marketing : IJBM"
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Beziehungsmarketing
85
Relationship marketing
85
Consumer behaviour
41
Konsumentenverhalten
41
Bank
39
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
25
Service quality
25
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21
Privatkundengeschäft
21
Confidence
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Vertrauen
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Pérez, Andrea
4
Rodríguez del Bosque, Ignacio A.
3
Amin, Muslim
2
Bang, Nguyen
2
Bapat, Dhananjay
2
Brun, Isabelle
2
Eriksson, Kent
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1
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1
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1
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The international journal of bank marketing : IJBM
Journal of business research : JBR
796
Journal of retailing and consumer services
612
Industrial marketing management : the international journal for industrial and high-tech firms
466
International journal of hospitality management
315
SpringerLink / Bücher
256
The journal of services marketing
231
The journal of business & industrial marketing
222
Journal of strategic marketing
197
The service industries journal
194
Journal of the Academy of Marketing Science
171
International journal of electronic customer relationship management : IJECRM
140
Cogent business & management
133
International journal of contemporary hospitality management
133
Journal of marketing
132
Tourism management : research, policies, practice
127
Journal of hospitality marketing & management
122
The journal of product & brand management
121
Journal of travel and tourism marketing
120
Journal of service research : JSR
118
The journal of brand management : an international journal
116
Asia Pacific journal of marketing and logistics
115
Journal of service management
110
Journal of retailing
108
European journal of marketing : EJM
105
Psychology & marketing
105
Marketing intelligence & planning
104
Gabler Edition Wissenschaft
102
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Journal of business ethics : JOBE
97
Services marketing quarterly
95
Journal of marketing management : MM
94
Technological forecasting & social change : an international journal
91
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
87
Service business
85
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
83
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of production economics
76
Business horizons
73
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
72
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ECONIS (ZBW)
87
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21
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21
The role of customer brand engagement and brand experience in online banking
Khan, Imran
;
Rahman, Zillur
;
Fatma, Mobin
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1025-1041
Persistent link: https://www.econbiz.de/10011618717
Saved in:
22
Market
orientation
, learning
orientation
and business performance : the mediating role of innovation
Mahmoud, Mahmoud Abdulai
;
Blankson, Charles
; …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 623-648
Persistent link: https://www.econbiz.de/10011606138
Saved in:
23
The stakeholder management theory of CSR : a multidimensional approach in understanding customer identification and satisfaction
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 731-751
Persistent link: https://www.econbiz.de/10011606427
Saved in:
24
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
25
Customer relationship management : an approach to competitive advantage in the banking sector by exploring the mediational role of loyalty
Bhat, Suhail Ahmad
;
Darzi, Mushtag Ahmad
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 388-410
Persistent link: https://www.econbiz.de/10011593782
Saved in:
26
Predictors of customer loyalty in the Pakistani banking industry : a moderated-mediation study
Saleem, Muhammad Abid
;
Zahra, Sadaf
;
Ismail, Hina
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011593803
Saved in:
27
A model of customer-centric banking practices for corporate clients in Bangladesh
Andaleeb, Syed S.
;
Rashid, Mamunur
;
Rahman, Quazi Akhlaqur
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 458-475
Persistent link: https://www.econbiz.de/10011593881
Saved in:
28
The effects of traditional practices on modern banking system
Mittal, Divya
;
Agrawal, Shiv Ratan
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 476-500
Persistent link: https://www.econbiz.de/10011593889
Saved in:
29
Services branding triangle : examining the triadic service brand promises for creating a strong brand in banking industry
Pinar, Musa
;
Girard, Tulay
;
Trapp, Paul
;
Eser, Zeliha
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
4
,
pp. 529-549
Persistent link: https://www.econbiz.de/10011593969
Saved in:
30
Value co-destruction between customers and frontline employees : a social system perspective
Kashif, Muhammad
;
Zarkada, Anna
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 672-691
Persistent link: https://www.econbiz.de/10011456298
Saved in:
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