//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The journal of business & industrial marketing"
~subject:"Consumer behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Kundenorientierung"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Beziehungsmarketing
192
Relationship marketing
192
Lieferantenmanagement
109
Supplier relationship management
109
B-to-B-Marketing
85
Business-to-business marketing
85
Customer satisfaction
33
Kundenzufriedenheit
33
Konsumentenverhalten
29
Marketing management
29
Marketingmanagement
29
Salespeople
25
Verkaufspersonal
25
Innovation
19
Confidence
18
Customer integration
18
Vertrauen
18
Betriebliche Wertschöpfung
17
Kundenintegration
17
Value creation
17
Firm performance
16
Unternehmenserfolg
16
Selling
14
Verkauf
14
Customer value
13
E-commerce
13
Electronic Commerce
13
Kundenwert
13
Lieferkette
13
Performance measurement
13
Performance-Messung
13
Supply chain
13
Brand management
12
Business network
12
Dienstleistungsqualität
12
Markenführung
12
Service quality
12
Unternehmensnetzwerk
12
Buyer-seller relationships
11
more ...
less ...
Online availability
All
Undetermined
17
Free
1
Type of publication
All
Article
29
Type of publication (narrower categories)
All
Article in journal
29
Aufsatz in Zeitschrift
29
Language
All
English
29
Author
All
Cobelli, Nicola
2
Agnihotri, Raj
1
Ahmad, Bilal
1
Ajitha, Aswathy Asokan
1
Akhtar, Nadeem
1
Alet Vilaginés, Josep
1
Anaza, Nwamaka A.
1
Ashfaq, Muhammad
1
Barksdale, Hiram C.
1
Blanco-González, Alicia
1
Blois, Keith J.
1
Boles, James S.
1
Cabanelas, Pablo
1
Carbonell, Pilar
1
Cassia, Fabio
1
Chugh, Richa
1
Confente, Ilenia
1
Cyr, Dianne J.
1
Dash, Satyabhusan
1
DeLuca, Luigi M.
1
Elsäßer, Marc
1
Gabler, Colin B.
1
Gao, Lily
1
Gligor, David M.
1
Guenzi, Paolo
1
Hakola, Jenni
1
Heikka, Eija-Liisa
1
Itani, Omar S.
1
Jalkala, Anne Maarit
1
James, Jeffery
1
Ji, Chen
1
Johnson, Julie
1
Kamvounias, Patty
1
Keinänen, Hanna
1
Keränen, Joona
1
Kim, Yu Kyoum
1
Kler, Arshan
1
Ko, Yong Jae
1
Kuivalainen, Olli
1
Lacoste, Sylvie
1
more ...
less ...
Published in...
All
The journal of business & industrial marketing
Journal of retailing and consumer services
459
Journal of business research : JBR
338
International journal of hospitality management
164
The journal of services marketing
116
The journal of product & brand management
97
The journal of brand management : an international journal
77
Journal of the Academy of Marketing Science
76
Psychology & marketing
74
Cogent business & management
72
Journal of hospitality marketing & management
72
Asia Pacific journal of marketing and logistics
68
International journal of contemporary hospitality management
68
Journal of retailing
66
Journal of travel and tourism marketing
66
The service industries journal
63
Journal of strategic marketing
60
Industrial marketing management : the international journal for industrial and high-tech firms
55
Journal of service management
55
Journal of marketing
51
Marketing intelligence & planning
51
European journal of marketing : EJM
50
Journal of service research : JSR
49
International journal of retail & distribution management
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Services marketing quarterly
48
Tourism management : research, policies, practice
47
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
The international review of retail, distribution and consumer research
46
SpringerLink / Bücher
45
International journal of internet marketing and advertising : IJIMA
44
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
42
International journal of retail and distribution management
42
The international journal of bank marketing : IJBM
41
Service business
40
International journal of electronic marketing and retailing : IJEMR
38
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
36
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
36
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
36
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
35
International journal of electronic customer relationship management : IJECRM
32
more ...
less ...
Source
All
ECONIS (ZBW)
29
Showing
1
-
10
of
29
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Supporting value co-creation through interaction during the pre-purchase customer journey : empirical evidence from B2B HR services
Lassila, Elina
;
Heikka, Eija-Liisa
;
Nätti, Satu
- In:
The journal of business & industrial marketing
38
(
2023
)
13
,
pp. 63-73
Persistent link: https://www.econbiz.de/10014472654
Saved in:
2
B2C multi- to single-channel : the effect of removing a consumer channel preference on consumer retailer and channel choice
Ngoh, Cheryl-lyn
;
Mellema, Hillary N.
- In:
The journal of business & industrial marketing
39
(
2024
)
1
,
pp. 53-65
Persistent link: https://www.econbiz.de/10014472710
Saved in:
3
Factors influencing m-loyalty and customer reuse intention toward mobile instant messaging services
Mehdi, Mokhalles Mohammad
;
Kler, Arshan
;
Nafees, Lubna
- In:
The journal of business & industrial marketing
39
(
2024
)
1
,
pp. 66-84
Persistent link: https://www.econbiz.de/10014472711
Saved in:
4
Role of community trust in driving brand loyalty in large online B2B communities
Sethi, Amit Rakesh
;
Dash, Satyabhusan
;
Mishra, Abhishek
; …
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 256-272
Persistent link: https://www.econbiz.de/10014473031
Saved in:
5
Analyzing the customer brand engagement model from the perspective of sellers and buyers in the B2B context
Susanti, Vonny
;
Samudro, Andreas
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 299-317
Persistent link: https://www.econbiz.de/10014473046
Saved in:
6
Identifying the determinants and consequences of post-recovery satisfaction in B2B customers : a multidimensional justice theory perspective
Ahmad, Bilal
;
Yuan, Jingbo
;
Akhtar, Nadeem
;
Ashfaq, Muhammad
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 423-437
Persistent link: https://www.econbiz.de/10014473086
Saved in:
7
Business customer experience in B2B2C service settings : a scale development
Rejikumar G.
;
Ajitha, Aswathy Asokan
- In:
The journal of business & industrial marketing
38
(
2023
)
4
,
pp. 886-904
Persistent link: https://www.econbiz.de/10014227511
Saved in:
8
Critical incidents and dissatisfaction in B2B relationships : an appraisal theory analysis
Pascual-Nebreda, Laura
;
Cabanelas, Pablo
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
7
,
pp. 1574-1586
Persistent link: https://www.econbiz.de/10014314146
Saved in:
9
Share of purchases in B2B : relative customer satisfaction indicators and customer characteristics as main influencers
Alet Vilaginés, Josep
- In:
The journal of business & industrial marketing
38
(
2023
)
5
,
pp. 1029-1040
Persistent link: https://www.econbiz.de/10014276725
Saved in:
10
Exploring the role of service touchpoints on the path to financial, behavioral and relational customer outcomes : insights from a B2B service context
Gao, Lily
;
Melero-Polo, Iguácel
;
Ruz-Mendoza, Miguel Á.
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
11
,
pp. 2260-2277
Persistent link: https://www.econbiz.de/10013455399
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->