//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The journal of services marketing"
~isPartOf:"Tinbergen Institute Discussion Papers"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"emotions"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
emotions
16
Consumer behaviour
9
Emotion
9
Konsumentenverhalten
9
Emotions
6
experiment
6
laboratory experiment
6
Customer satisfaction
5
Kundenzufriedenheit
5
Beziehungsmarketing
4
Relationship marketing
4
expectations
4
investment
4
punishment
4
Dienstleistungsqualität
3
Service quality
3
3-person ultimatum game
2
Behavioral intention
2
Cooperation
2
Counter punishment
2
Customer engagement
2
Customer service
2
Fairness
2
Investment decision
2
Kundenservice
2
Preferential treatment
2
Punishment
2
Reciprocity
2
Retaliation
2
Social Norms
2
Willingness to pay
2
Zahlungsbereitschaftsanalyse
2
anxiety
2
appropiation
2
background risk
2
bargaining
2
common ratio effect
2
competition
2
delayed resolution of risk
2
effort
2
more ...
less ...
Online availability
All
Free
18
Undetermined
7
Type of publication
All
Book / Working Paper
18
Article
9
Type of publication (narrower categories)
All
Article in journal
9
Aufsatz in Zeitschrift
9
Language
All
Undetermined
18
English
9
Author
All
Winden, Frans van
14
Hopfensitz, Astrid
8
Reuben, Ernesto
6
Bosman, Ronald
4
Ben-Shakhar, Gershon
2
Bornstein, Gary
2
Brandts, Jordi
2
Krawczyk, Michal
2
Riedl, Arno
2
Winden, Frans A.A.M. van
2
Aldas-Manzano, Joaquin
1
Almanza, Barbara
1
Anaya, Gerardo Joel
1
Beatson, Amanda
1
Black, William C.
1
Bock, Dora Elizabeth
1
Chang, En-Chung
1
Chou, Ting-Jui
1
Ferreira, Ivani
1
Folse, Judith Anne Garretson
1
Geiger, Susi
1
Greer, Dominique A.
1
Hernández Ortega, Blanca
1
Koenig-Lewis, Nicole
1
Lin, Ingrid Y.
1
Maguire, Louise
1
Mattila, Anna S.
1
Miao, Li
1
Palmer, Adrian
1
Phau, Ian
1
Pontes, Nicolas
1
Pontes, Vivian
1
Quintal, Vanessa Ann
1
Sood, Abhinav
1
Tang, Xiaofei
1
Zheng, Yanan
1
more ...
less ...
Institution
All
Tinbergen Institute
9
Tinbergen Instituut
9
Published in...
All
The journal of services marketing
Tinbergen Institute Discussion Papers
Journal of business research : JBR
51
Journal of retailing and consumer services
36
IZA Discussion Papers
29
International journal of hospitality management
26
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
23
Journal of business ethics : JOBE
20
Tourism management : research, policies, practice
20
Games
19
Journal of management inquiry
18
Journal of travel and tourism marketing
18
Sociological Research Online
18
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
17
Jena Economic Research Papers
16
Journal of Business Research
15
Journal of economic behavior & organization : JEBO
15
Journal of economic psychology : research in economic psychology and behavioral economics
15
MPRA Paper
15
CESifo Working Paper
14
Human relations : towards the integration of the social sciences
14
Journal of hospitality marketing & management
12
Discussion paper series / IZA
11
International journal of contemporary hospitality management
11
Journal of Economic Psychology
11
Journal of managerial psychology
11
Post-Print / HAL
11
CESifo working papers
10
Economics Papers from University Paris Dauphine
10
Frankfurt School - Working Paper Series
10
International journal of consumer studies
10
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
10
Tourism management perspectives : TMP
10
CESifo Working Paper Series
9
Discussion paper / Tinbergen Institute
9
European management journal
9
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
9
Psychology & marketing
9
Tinbergen Institute Discussion Paper
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
more ...
less ...
Source
All
RePEc
18
ECONIS (ZBW)
9
Showing
1
-
10
of
27
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Need for distinction moderates customer responses to preferential treatment
Pontes, Vivian
;
Greer, Dominique A.
;
Pontes, Nicolas
; …
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 409-419
Persistent link: https://www.econbiz.de/10014276916
Saved in:
2
Through the looking glass : perceiving risk and
emotions
toward cosmetic procedure engagement
Sood, Abhinav
;
Quintal, Vanessa Ann
;
Phau, Ian
- In:
The journal of services marketing
36
(
2022
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10012798379
Saved in:
3
Relational cohesion between users and smart voice assistants
Hernández Ortega, Blanca
;
Aldas-Manzano, Joaquin
; …
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 725-740
Persistent link: https://www.econbiz.de/10013407596
Saved in:
4
Emotional timescapes : the temporal perspective and consumption
emotions
in services
Maguire, Louise
;
Geiger, Susi
- In:
The journal of services marketing
29
(
2015
)
3
,
pp. 211-223
Persistent link: https://www.econbiz.de/10011308999
Saved in:
5
Reciprocity and
Emotions
: Arousal, Self-Reports, and Expectations
Ben-Shakhar, Gershon
;
Bornstein, Gary
;
Hopfensitz, Astrid
; …
-
Tinbergen Instituut
-
2004
reciprocation. In this study, physiological and self-report measures were employed to investigate the role of
emotions
, using the …
Persistent link: https://www.econbiz.de/10011256599
Saved in:
6
Reciprocity and
Emotions
: Arousal, Self-Reports, and Expectations
Ben-Shakhar, Gershon
;
Bornstein, Gary
;
Hopfensitz, Astrid
; …
-
Tinbergen Institute
-
2004
reciprocation. In this study, physiological and self-report measures were employed to investigate the role of
emotions
, using the …
Persistent link: https://www.econbiz.de/10005504959
Saved in:
7
Gratitude in service encounters : implications for building loyalty
Bock, Dora Elizabeth
;
Folse, Judith Anne Garretson
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 341-358
Persistent link: https://www.econbiz.de/10011524416
Saved in:
8
Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
Saved in:
9
Effects of visual servicescape aesthetics comprehension and appreciation on consumer experience
Lin, Ingrid Y.
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 692-712
Persistent link: https://www.econbiz.de/10011590915
Saved in:
10
What makes consumers believe : the impacts of priming and sequential service experiences on consumer
emotions
and willingness to pay
Chou, Ting-Jui
;
Chang, En-Chung
;
Zheng, Yanan
;
Tang, Xiaofei
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 115-127
Persistent link: https://www.econbiz.de/10011445806
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->