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~isPartOf:"The journal of services marketing"
~subject:"Marketingmanagement"
~subject:"Service-dominant logic"
~subject:"Value creation"
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Marketingmanagement
Service-dominant logic
Value creation
Customer value
18
Kundenwert
17
Beziehungsmarketing
14
Relationship marketing
14
Betriebliche Wertschöpfung
12
Customer integration
9
Kundenintegration
9
Customer satisfaction
7
Kundenzufriedenheit
7
Dienstleistungsqualität
5
Service quality
5
Consumer behaviour
4
Dienstleistung
4
Konsumentenverhalten
4
Services
4
Value co-creation
4
Vulnerability
4
Co-creation
3
Customer service
3
Kundenservice
3
Service-Dominant Logic
3
Customer participation
2
Dienstleistungsmanagement
2
Dienstleistungssektor
2
Perceived value
2
Qualitative Methode
2
Qualitative method
2
Qualitative research
2
Satisfaction
2
Service encounter
2
Service industry
2
Service management
2
Social values
2
Soziale Werte
2
Value cocreation
2
Accompanying customers
1
Animal companions
1
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Abney, Alexandra K.
1
Arslan, Ahmad
1
Arteaga-Moreno, Francisco
1
Bhatti, Waheed Akbar
1
Bordian, Mariia
1
Bucic, Tania
1
Chwialkowska, Agnieszka
1
Cronin, J. J.
1
Del Chiappa, Giacomo
1
Gallarza, Martina G.
1
Gil Saura, Irene
1
Gil-Saura, Irena
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Glowik, Mario
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Grace, Debra
1
Guo, Lin
1
Hau Nguyen Le
1
Hendricks, Jennifer
1
Le Nguyen Hau
1
Lo Iacono, Joseph
1
Locander, William B.
1
Luu, Ngoc
1
Ngo, Liem Viet
1
Nguyen, Dung Tien
1
Pham Hung Cuong
1
Plé, Loïc
1
Randle, Melanie
1
Schmitz, Gertrud
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Thuy Ngoc Pham
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The journal of services marketing
Industrial marketing management : the international journal for industrial and high-tech firms
55
Journal of business research : JBR
35
Journal of retailing and consumer services
18
Marketing theory
14
The journal of business & industrial marketing
14
The service industries journal
14
Journal of service management
11
International journal of hospitality management
10
Journal of marketing management : MM
10
Journal of the Academy of Marketing Science
10
International journal of contemporary hospitality management
9
Journal of strategic marketing
8
Technological forecasting & social change : an international journal
8
Tourism management : research, policies, practice
8
Business horizons
7
Service business
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
Journal of revenue and pricing management
6
Journal of service research : JSR
6
Journal of service theory and practice : JSTP
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
European journal of marketing : EJM
5
Harvard business review : HBR
5
International journal of services and operations management
5
Journal of business-to-business marketing
5
Management decision : MD
5
Cogent business & management
4
European Sport management quarterly : ESMQ
4
European management journal
4
Harvard-Business-Manager : das Wissen der Besten
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of hospitality and tourism insights
4
Journal of service research
4
Marketing : ZFP ; journal of research and management
4
The international review of retail, distribution and consumer research
4
AMS review : official publication of the Academy of Marketing Science
3
Australasian marketing journal
3
Central European business review : CEBR
3
Handbook of research on customer equity in marketing
3
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ECONIS (ZBW)
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1
Exploring service employees' involvement in value co-creation : dimensions, antecedents and consequences
Xu, Hangjun
;
Tang, Chuanyi
;
Guo, Lin
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 650-670
Persistent link: https://www.econbiz.de/10014276940
Saved in:
2
Co-creating value and well-being experiences in physiotherapy services
Chwialkowska, Agnieszka
;
Bhatti, Waheed Akbar
;
Arslan, Ahmad
- In:
The journal of services marketing
37
(
2023
)
1
,
pp. 12-24
Persistent link: https://www.econbiz.de/10013542886
Saved in:
3
The impact of value co-creation in sustainable services : understanding generational differences
Bordian, Mariia
;
Gil Saura, Irene
;
Šerić, Maja
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 155-167
Persistent link: https://www.econbiz.de/10013542917
Saved in:
4
Value creation and destruction in the marketisation of human services
Randle, Melanie
;
Zainuddin, Nadia
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 326-339
Persistent link: https://www.econbiz.de/10013407501
Saved in:
5
Value co-creation in services for animal companions
Hendricks, Jennifer
;
Schmitz, Gertrud
- In:
The journal of services marketing
36
(
2022
)
6
,
pp. 831-845
Persistent link: https://www.econbiz.de/10013407607
Saved in:
6
Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
Saved in:
7
In their shoes: co-creating value from deaf/hearing perspectives
Abney, Alexandra K.
;
White, Allyn
;
Shanahan, Kevin J.
; …
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 313-325
Persistent link: https://www.econbiz.de/10011742684
Saved in:
8
Studying customers' resource integration by service employees in interactional value co-creation
Plé, Loïc
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 153-164
Persistent link: https://www.econbiz.de/10011486995
Saved in:
9
Intrinsic value dimensions and the value-satisfaction-loyalty chain : a causal model for services
Gallarza, Martina G.
;
Arteaga-Moreno, Francisco
;
Del …
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 165-185
Persistent link: https://www.econbiz.de/10011487022
Saved in:
10
Retrospective : a cross-sectional test of the effect and conceptualization of service value revisited
Cronin, J. J.
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 261-265
Persistent link: https://www.econbiz.de/10011524364
Saved in:
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