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~isPartOf:"The science of service systems"
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The science of service systems
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Service and science
Spohrer, James C.
;
Demirkan, Haluk
;
Krishna, Vikas
- In:
The science of service systems
,
(pp. 325-358)
.
2011
Persistent link: https://www.econbiz.de/10009127261
Saved in:
2
Service customization research : a review and future directions
Kannan, P. K.
;
Healey, John
- In:
The science of service systems
,
(pp. 297-324)
.
2011
Persistent link: https://www.econbiz.de/10009127262
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3
Service science : the opportunity to re-think what we know about service design
Voss, Christopher A.
;
Hsuan Mikkola, Juliana
- In:
The science of service systems
,
(pp. 231-244)
.
2011
Persistent link: https://www.econbiz.de/10009127301
Saved in:
4
A framework that situates technology research within the field of service science
Lyons, Kelly
- In:
The science of service systems
,
(pp. 175-188)
.
2011
Persistent link: https://www.econbiz.de/10009127307
Saved in:
5
Embedding the new discipline of service science
Ng, Irene
;
Maull, Roger
;
Smith, Laura
- In:
The science of service systems
,
(pp. 13-35)
.
2011
Persistent link: https://www.econbiz.de/10009127325
Saved in:
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