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~isPartOf:"The service industries journal"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
~subject:"Kundenzufriedenheit"
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Beziehungsmarketing
Dienstleistungsqualität
Kundenzufriedenheit
Online retailing
29
Online-Handel
29
Consumer behaviour
13
Konsumentenverhalten
13
E-commerce
11
Electronic Commerce
11
Service quality
10
Customer satisfaction
8
Relationship marketing
8
Website
6
Internet marketing
3
Online-Marketing
3
Taiwan
3
B-to-B-Marketing
2
Business-to-business marketing
2
Confidence
2
Customer integration
2
Customer value
2
Distribution channel
2
Kundenintegration
2
Kundenwert
2
Reisevermittler
2
Travel agency
2
Vertrauen
2
Vertriebsweg
2
Viral marketing
2
Virales Marketing
2
customer loyalty
2
1964-2010
1
Air passenger transport
1
Attitude ambivalence
1
Auction theory
1
Auktionstheorie
1
Betriebliche Wertschöpfung
1
Bibliometrics
1
Bibliometrie
1
Bond fund
1
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Article
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English
16
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Amirtha, Raman
1
Arntzen, Erik
1
Arroyo-Barrigüete, Jose Luis
1
Barrera, Ramón Barrera
1
Carrión, Gabriel Cepeda
1
Chen, Ching-fu
1
Chen, Yi-ling
1
Chih, Wen-hai
1
Chiu, Hung-chang
1
Cicmil, Svetlana
1
Dabholkar, Pratibha A.
1
Ernst, Ricardo
1
Fagerstrøm, Asle
1
Foxall, Gordon R.
1
Ha, Hong Youl
1
Hsu, Li-chun
1
Kao, Ya-ling
1
Kim, Jung-Hwan
1
Kim, Minjeong
1
Laroche, Michel
1
Lee, Je-won
1
Lin, Chien-hsin
1
Lin, Hsin-hui
1
López-Sánchez, Jose Ignacio
1
Mari, Michela
1
Mazaheri, Ebrahim
1
Orero-Giménez, Alejandro
1
Poggesi, Sara
1
Saad, Mohammed
1
Sheng, Xiaojing
1
Shobeiri, Saeed
1
Sivakumar, V. J.
1
Tuan Nguyen
1
Wang, Kai-yu
1
Yilmazsoy, Baris
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The service industries journal
Journal of retailing and consumer services
125
Journal of business research : JBR
52
International journal of electronic marketing and retailing : IJEMR
33
Journal of internet commerce
28
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
24
International journal of business information systems : IJBIS
22
International journal of retail & distribution management
22
International journal of retail and distribution management
22
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
19
International journal of hospitality management
18
International journal of internet marketing and advertising : IJIMA
18
Journal of electronic commerce research : JECR
18
Asia Pacific journal of marketing and logistics
17
Cogent business & management
17
International journal of electronic customer relationship management : IJECRM
17
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
17
Journal of retailing
17
Electronic commerce research
16
International journal of e-business research : an official publication of the Information Resources Management Association
16
International journal of electronic commerce : IJEC
15
Tourism management : research, policies, practice
15
Journal of strategic marketing
13
The international review of retail, distribution and consumer research
13
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Psychology & marketing
11
The journal of services marketing
11
Electronic commerce research and applications
10
International journal of production economics
10
Journal of hospitality marketing & management
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Information systems and e-business management : ISeB
9
Information systems research : ISR
9
International journal of electronic business : IJEB
9
International journal of technology marketing : IJTMkt
9
Journal of management information systems : JMIS
9
Journal of marketing management : MM
9
Journal of travel and tourism marketing
9
Service business
9
Journal of customer behaviour
8
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ECONIS (ZBW)
16
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1
Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman
;
Sivakumar, V. J.
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
Saved in:
2
Customer readiness-customer participation link in e-services
Tuan Nguyen
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 738-769
Persistent link: https://www.econbiz.de/10013362141
Saved in:
3
Conceptualization and assessment of E-service quality for luxury brands
Kim, Jung-Hwan
;
Kim, Minjeong
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 436-470
Persistent link: https://www.econbiz.de/10012208579
Saved in:
4
Improving customer website involvement through experiential marketing
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 885-900
Persistent link: https://www.econbiz.de/10010394605
Saved in:
5
Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Saved in:
6
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Saved in:
7
Servicescape cues and customer behavior : a systematic literature review and research agenda
Mari, Michela
;
Poggesi, Sara
- In:
The service industries journal
33
(
2013
)
2
,
pp. 171-199
Persistent link: https://www.econbiz.de/10009702913
Saved in:
8
Online relationship avoidance over time
Ha, Hong Youl
;
Lee, Je-won
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1451-1468
Persistent link: https://www.econbiz.de/10009579523
Saved in:
9
Consumer participation in using online recommendation agents : effects on satisfaction, trust, and purchase intentions
Dabholkar, Pratibha A.
;
Sheng, Xiaojing
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1433-1449
Persistent link: https://www.econbiz.de/10009579524
Saved in:
10
The effect of multi-channel Service quality on mobile customer loyalty in an online-and-mobile retail context
Lin, Hsin-hui
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1865-1882
Persistent link: https://www.econbiz.de/10009582169
Saved in:
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