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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Arbeitsgruppe"
~subject:"Balanced Scorecard"
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Arbeitsgruppe
Balanced Scorecard
Performance measurement
67
Performance-Messung
67
Quality management
43
Qualitätsmanagement
43
Firm performance
13
Unternehmenserfolg
13
Dienstleistungsqualität
12
Service quality
12
Balanced scorecard
9
Performance management
9
Performance-Management
9
Business process management
7
Prozessmanagement
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Taiwan
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performance measurement
7
Customer satisfaction
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KMU
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Kundenzufriedenheit
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SME
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Data envelopment analysis
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balanced scorecard
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quality management
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Fuzzy sets
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Fuzzy-Set-Theorie
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Biazzo, Stefano
2
Garengo, Patrizia
2
Bagur-Femenías, Llorenç
1
Calerón Molina, Miguel Ángel
1
Chen, Jui-ho
1
Dahlgaard, Jens Jörn
1
Dahlgaard-Park, Su Mi
1
Galán González, José Luis
1
Hernández Mezquida, José Manuel
1
Hurtado González, José Manuel
1
Kim, Min Gyu
1
Kolahi, Bahare
1
Llach, Josep
1
Major, Maria João
1
Marc, Mojca
1
Mateos-Ronco, Alicia
1
Palacios Florencio, Beatriz
1
Peljhan, Darja
1
Perramon, Jordi
1
Pimentel, Luís
1
Rocafort, Alfredo
1
Shin, Wan Seon
1
Sofiyabadi, Javad
1
Valmohammadi, Changiz
1
Wei, Suz-tsung
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Wu, Shwu-ing
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Yang, Cheng-lang
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
The international journal of productivity and performance management : IJPPM
26
Creativity and innovation management
22
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
16
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
16
Academy of Management journal : AMJ
15
Group & organization management : an international journal
15
Journal of accounting & organizational change
15
Journal of business research : JBR
15
Journal of management accounting research : JMAR
13
Creativity in groups
12
SpringerLink / Bücher
12
Faculty & research / Insead : working paper series
11
Advances in management accounting : a research annual
10
International journal of business excellence
10
International journal of hospitality management
10
International journal of production economics
10
International journal of productivity and quality management : IJPQM
10
Journal of business ethics : JOBE
10
Journal of management : JOM
10
International journal of human resource management
9
Leadership & organization development journal
9
International journal of business performance management
8
Journal of business and psychology
8
Journal of knowledge management
8
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
8
The journal of corporate accounting & finance
8
Benchmarking : an international journal ; BIJ
7
Cogent business & management
7
European journal of operational research : EJOR
7
Industrial marketing management : the international journal for industrial and high-tech firms
7
International journal of innovation management
7
International journal of production research
7
International journal of services and operations management
7
Journal of management & organization : JMO
7
Journal of management research
7
Management accounting research
7
The accounting review : a publication of the American Accounting Association
7
The international journal of productivity and performance management
7
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
7
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ECONIS (ZBW)
11
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1
Developing a performance management model for the implementation of TQM practices in public education centres
Mateos-Ronco, Alicia
;
Hernández Mezquida, José Manuel
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 546-579
Persistent link: https://www.econbiz.de/10011854098
Saved in:
2
Total quality management and performance management systems : team players or lonely riders?
Peljhan, Darja
;
Marc, Mojca
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 920-940
Persistent link: https://www.econbiz.de/10011884027
Saved in:
3
A Quality Scorecard for the era of Industry 4.0
Shin, Wan Seon
;
Dahlgaard, Jens Jörn
;
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
Saved in:
4
Implementing the balanced scorecard : its effect on the job environment
Calerón Molina, Miguel Ángel
;
Palacios Florencio, Beatriz
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 81-96
Persistent link: https://www.econbiz.de/10011555093
Saved in:
5
Key performance indicators measurement in service business : a fuzzy VIKOR approach
Sofiyabadi, Javad
;
Kolahi, Bahare
;
Valmohammadi, Changiz
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1028-1042
Persistent link: https://www.econbiz.de/10011687818
Saved in:
6
Learning to create value through the ‘balanced scorecard' model : an empirical study
Perramon, Jordi
;
Rocafort, Alfredo
;
Bagur-Femenías, …
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1121-1139
Persistent link: https://www.econbiz.de/10011687859
Saved in:
7
Quality management and a balanced scorecard as supporting frameworks for a new management model and organisational change
Pimentel, Luís
;
Major, Maria João
- In:
Total quality management & business excellence : an …
25
(
2014
)
7
,
pp. 763-775
Persistent link: https://www.econbiz.de/10010393824
Saved in:
8
From ISO quality standards to an integrated management system : an implementation process in SME
Garengo, Patrizia
;
Biazzo, Stefano
- In:
Total quality management & business excellence : an …
24
(
2013
)
3
,
pp. 310-335
Persistent link: https://www.econbiz.de/10009752093
Saved in:
9
Unveiling strategy in SMEs through balanced scorecard implementation : a circular methodology
Garengo, Patrizia
;
Biazzo, Stefano
- In:
Total quality management & business excellence : an …
23
(
2012
)
1
,
pp. 79-102
Persistent link: https://www.econbiz.de/10009509638
Saved in:
10
Comparison between manufacturing companies that are ISO certified and those that are not certified using performance measurement model
Wu, Shwu-ing
;
Chen, Jui-ho
- In:
Total quality management & business excellence : an …
22
(
2011
)
8
,
pp. 869-890
Persistent link: https://www.econbiz.de/10009424193
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