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~isPartOf:"Tourism management : research, policies, practice"
~subject:"Konsumentenverhalten"
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Search: subject:"Relationship marketing"
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Konsumentenverhalten
Beziehungsmarketing
108
Relationship marketing
108
Customer satisfaction
50
Kundenzufriedenheit
50
Consumer behaviour
47
Dienstleistungsqualität
29
Service quality
29
Holiday behaviour
27
Urlaubsverhalten
27
Hotel industry
24
Hotellerie
24
Tourism marketing
22
Tourismusmarketing
22
Tourism
17
Tourismus
16
Brand image
15
Destination management
15
Destinationsmanagement
15
Markenimage
15
Tourism industry
15
Tourismuswirtschaft
15
Social Web
12
Social web
12
Brand management
11
Customer integration
11
Kundenintegration
11
Markenführung
11
Loyalty
10
Betriebliche Wertschöpfung
9
Destination loyalty
9
Emotion
9
Value creation
9
Viral marketing
9
Virales Marketing
9
Customer value
8
Kundenwert
8
Internet marketing
7
Online-Marketing
7
Satisfaction
7
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Undetermined
39
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Article
47
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Article in journal
47
Aufsatz in Zeitschrift
47
Language
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English
47
Author
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Cai, Ruiying
2
Chen, Ching-fu
2
Fu, Xiaoxiao
2
Hudson, Simon
2
O'Gorman, Kevin
2
Okumus, Fevzi
2
Raggiotto, Francesco
2
Scarpi, Daniele
2
So, Kevin Kam Fung
2
Taheri, Babak
2
Yi, Xiaoli
2
Agapito, Dora
1
Alguezaui, Salma
1
Altinay, Levent
1
Alén, Elisa
1
Aro, Kaisa
1
Bai, Billy
1
Barreda, Albert A.
1
Berenguer Contrí, Gloria
1
Bilgihan, Anil
1
Boo, Soyoung
1
Bose, Indranil
1
Bradley, Graham L.
1
Bradley, Gregory T.
1
Bryce, Derek
1
Busser, James A.
1
Carlos Villamarín, Pablo de
1
Casidy, Riza
1
Chan, Eric S. W.
1
Chan, Haksin
1
Chathoth, Prakash K.
1
Chen, Po-Ju
1
Chou, Shih-Huan
1
Cui, Geng
1
Curran, Ross
1
Curtis, James M.
1
Daly, Timothy
1
Dogru, Tarik
1
Eom, Taeyeon
1
Evers, Uwana
1
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Tourism management : research, policies, practice
Journal of retailing and consumer services
459
Journal of business research : JBR
338
International journal of hospitality management
164
The journal of services marketing
116
The journal of product & brand management
97
The journal of brand management : an international journal
77
Journal of the Academy of Marketing Science
76
Psychology & marketing
74
Cogent business & management
72
Journal of hospitality marketing & management
72
Asia Pacific journal of marketing and logistics
68
International journal of contemporary hospitality management
68
Journal of retailing
66
Journal of travel and tourism marketing
66
The service industries journal
63
Journal of strategic marketing
60
Industrial marketing management : the international journal for industrial and high-tech firms
55
Journal of service management
55
Journal of marketing
51
Marketing intelligence & planning
51
European journal of marketing : EJM
50
Journal of service research : JSR
49
International journal of retail & distribution management
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Services marketing quarterly
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
The international review of retail, distribution and consumer research
46
International journal of internet marketing and advertising : IJIMA
44
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
42
International journal of retail and distribution management
42
The international journal of bank marketing : IJBM
41
Service business
40
International journal of electronic marketing and retailing : IJEMR
38
SpringerLink / Bücher
38
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
36
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
36
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
36
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
35
International journal of electronic customer relationship management : IJECRM
32
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ECONIS (ZBW)
47
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1
Impacts of user-generated images in online reviews on customer engagement : a panel data analysis
Li, Hengyun
;
Liu, Hongbo
;
Shin, Hyejo Hailey
;
Ji, Haipeng
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014457727
Saved in:
2
A construal level view of contemporary heritage tourism
Scarpi, Daniele
;
Raggiotto, Francesco
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013440040
Saved in:
3
How do customers navigate perceived inappropriateness of collective emotion in group service recovery? : an application of cognitive dissonance theory
Xu, Xing'an
;
Liu, Juan
;
Cai, Ruiying
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366129
Saved in:
4
Treat for affection? : customers' differentiated responses to pro-customer deviance
Hu, JiaJing
;
Ma, Xiuli
;
Xu, Xiaowei
;
Liu, Yan
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366136
Saved in:
5
C2C interaction in the online review system : effect of other customers' responses on subsequent review volume
Zhang, Min
;
Wang, Lu
;
Li, Yiwei
;
Wang, G. Alan
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366151
Saved in:
6
Communication strategies for multi-tier loyalty programs : the role of progress framing
Zeng, Kevin J.
;
Yu, Irina Y.
;
Yang, Morgan X.
;
Chan, Haksin
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013271589
Saved in:
7
Asymmetric effects of extreme-moderate online reviews in the language-satisfaction relationship
Nicolau, Juan Luis
;
Carlos Villamarín, Pablo de
; …
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013271638
Saved in:
8
Development and validation of a casino service quality scale : a holistic approach
Bradley, Gregory T.
;
Wang, Wei
- In:
Tourism management : research, policies, practice
88
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013194333
Saved in:
9
This must be the place : a destination-loyalty model for extreme sporting events
Raggiotto, Francesco
;
Scarpi, Daniele
- In:
Tourism management : research, policies, practice
83
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012417909
Saved in:
10
Discovering the perceived attributes of CBT destination travelers in South Korea : a mixed method approach
Eom, Taeyeon
;
Han, Heesup
;
Song, Hak-jun
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012151994
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