C2C interaction in the online review system : effect of other customers' responses on subsequent review volume
Min Zhang, Lu Wang, Yiwei Li, G. Alan Wang
| Year of publication: |
2022
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|---|---|
| Authors: | Zhang, Min ; Wang, Lu ; Li, Yiwei ; Wang, G. Alan |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 93.2022, p. 1-11
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| Subject: | Customer-to-customer interaction | Online review system | Other customers' responses | Service ecosystem | Visibility mechanism | Konsumentenverhalten | Consumer behaviour | Virales Marketing | Viral marketing | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing | Social Web | Social web | Online-Marketing | Internet marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2022.104622 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013366151