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~language:"bul"
~language:"eng"
~person:"Mattila, Anna S."
~subject:"China"
~subject:"Gastgewerbe"
~subject:"Konsumentenverhalten"
~type_genre:"Article in journal"
~type_genre:"Conference proceedings"
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China
Gastgewerbe
Konsumentenverhalten
Consumer behaviour
98
Dienstleistungsqualität
38
Service quality
38
Beziehungsmarketing
37
Relationship marketing
37
Customer satisfaction
36
Kundenzufriedenheit
36
Beschwerdemanagement
24
Complaint management
24
Gastronomie
21
Restaurant industry
21
Corporate Social Responsibility
20
Corporate social responsibility
20
Hotel industry
20
Hotellerie
20
USA
18
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18
Emotion
16
Hospitality industry
14
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13
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13
Pricing strategy
13
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10
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10
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8
Gender
8
Internet marketing
8
Online-Marketing
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Viral marketing
8
Virales Marketing
8
Werbewirkung
8
CSR
7
Geschlecht
7
Kundenbindungsprogramm
7
Loyalty program
7
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6
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6
Hospital
6
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Type of publication
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Article
107
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Article in journal
Conference proceedings
Aufsatz in Zeitschrift
107
research-article
1
Language
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Bulgarian
English
Author
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Mattila, Anna S.
Rozelle, Scott
181
Huang, Jikun
142
Han, Heesup
124
Wu, Yanrui
104
Kong, Dongmin
95
Chan, Kam C.
93
Li, Shi
93
Smyth, Russell
93
Lin, Boqiang
91
Zhang, Wei
90
Fung, Hung-gay
88
Yao, Shujie
85
Cai, Fang
82
Li, Jing
81
Li, Yuan
81
Zhang, Linxiu
79
Lee, Chien-chiang
77
Lusk, Jayson L.
77
Wan, Guanghua
76
Zhang, Jing
76
Phau, Ian
75
Zhang, Yan
75
Wang, Ying
74
Huang, Yiping
73
Wang, Lei
72
Liu, Yang
69
Zhang, Xiaobo
69
Khare, Arpita
68
Yang, Yang
67
Zhang, Junsen
67
Cooke, Fang Lee
66
Jang, Soocheong
66
Li, Jie
64
Nayga, Rodolfo M.
64
Dwivedi, Yogesh Kumar
63
Loureiro, Sandra Maria Correia
63
Paul, Justin
63
Wu, Jie
63
Law, Chun Hung Roberts
62
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International journal of hospitality management
30
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Journal of business research : JBR
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
The journal of services marketing
7
Cornell hospitality quarterly : CQ
6
International journal of contemporary hospitality management
5
Journal of hospitality marketing & management
5
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
Services marketing quarterly
2
European journal of marketing
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Marketing intelligence & planning
1
The journal of product & brand management
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
107
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107
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1
Current knowledge and research directions of responsible tourism and hospitality : a review and research agenda
Gao, Yixing
;
Mattila, Anna S.
;
Andreu, Luisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 783-798
Persistent link: https://www.econbiz.de/10014633715
Saved in:
2
Instant karma : how the karmic-investment mindset affects customer engagement with corporate charitable giving requests
Xue, Xunyue
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 770-782
Persistent link: https://www.econbiz.de/10014633713
Saved in:
3
Leveraging online selling through social media influencers
Shuqair, Saleh
;
Filieri, Raffaele
;
Viglia, Giampaolo
; …
- In:
Journal of business research : JBR
171
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014536195
Saved in:
4
Reducing resistance to sponsorship disclosure : the role of experiential versus material posts
Shuqair, Saleh
;
Viglia, Giampaolo
;
Pinto, Diego Costa
; …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
4
,
pp. 959-973
Persistent link: https://www.econbiz.de/10014582416
Saved in:
5
Responsible tourism and hospitality
Gao, Yixing
;
Mattila, Anna S.
;
Andreu, Luisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
4
,
pp. 575-577
Persistent link: https://www.econbiz.de/10014633622
Saved in:
6
What makes experimental research publishable in leading hospitality and tourism journals? : perspectives of editorial board members
Leung, Xi Y.
;
Fong, Lawrence Hoc Nang
;
Xue, Xunyue
; …
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1418-1431
Persistent link: https://www.econbiz.de/10014483850
Saved in:
7
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
8
Cross-category add-on bundling : impact of the consumption nature of bundled products on discount framing effectiveness
Song, Myungkeun
;
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 197-216
Persistent link: https://www.econbiz.de/10014245298
Saved in:
9
Does crowdsourcing necessarily lead to brand engagement? : the role of crowdsourcing cues and relationship norms on customer-brand relationships
Herter, Márcia Maurer
;
Shuqair, Saleh
;
Pinto, Diego Costa
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 988-1004
Persistent link: https://www.econbiz.de/10014334390
Saved in:
10
Generation influences perceived coolness but not favorable attitudes toward cool hotel brands
Chen, Feier
;
Quadri-Felitti, Donna
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 95-103
Persistent link: https://www.econbiz.de/10014229652
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