//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"ell"
~language:"eng"
~language:"fin"
~person:"Witell, Lars"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"service"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Innovation
22
Dienstleistungsqualität
18
Service quality
18
Dienstleistung
17
Dienstleistungssektor
17
Service industry
17
Services
17
Innovation management
14
Innovationsmanagement
14
Service innovation
13
Beziehungsmarketing
10
Customer integration
10
Dienstleistungsinnovation
10
Kundenintegration
10
Relationship marketing
10
Bundling strategy
9
Leistungsbündel
9
Schweden
9
Sweden
9
Betriebliche Wertschöpfung
7
Customer satisfaction
7
Kundenzufriedenheit
7
Value creation
7
Quality management
6
Qualitätsmanagement
6
Business services
5
Customer service
5
Industrie
5
Kundenservice
5
Manufacturing industries
5
New product development
5
New service development
5
Produktentwicklung
5
Unternehmensdienstleistung
5
Consumer behaviour
4
Konsumentenverhalten
4
Einzelhandel
3
Enterprise architecture
3
Health care
3
Product quality
3
more ...
less ...
Online availability
All
Undetermined
20
Type of publication
All
Article
42
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
38
Aufsatz in Zeitschrift
38
Aufsatz im Buch
5
Book section
5
Case study
3
Fallstudie
3
Collection of articles of several authors
2
Sammelwerk
2
more ...
less ...
Language
All
Modern Greek (1453-)
English
Finnish
German
1
Undetermined
1
Author
All
Witell, Lars
Mattoo, Aaditya
215
Hoekman, Bernard M.
113
Edvardsson, Bo
83
Eichengreen, Barry
76
Siciliani, Luigi
74
Crew, Michael A.
70
Francois, Joseph F.
65
Vargo, Stephen L.
64
Kleindorfer, Paul R.
60
Kaiser, Ulrich
57
Asongu, Simplice
55
Propper, Carol
55
Kowalkowski, Christian
54
Mattila, Anna S.
53
Gallouj, Fai͏̈z
52
Lechner, Michael
51
Wirtz, Jochen
51
Sauvé, Pierre
50
Straume, Odd Rune
49
Tarr, David G.
49
Claessens, Stijn
48
Missale, Alessandro
48
Shepherd, Ben
48
Borchert, Ingo
47
Gebauer, Heiko
47
Han, Heesup
47
Jahn, Elke J.
47
Hoekman, Bernard
46
Ariu, Andrea
45
Rubalcaba-Bermejo, Luis
45
Clark, Robert L.
44
Daniels, Peter W.
44
Hanushek, Eric Alan
44
Lusch, Robert F.
44
Valletti, Tommaso M.
44
Van Reenen, John
44
Whalley, John
44
Görg, Holger
43
Grönroos, Christian
42
more ...
less ...
Published in...
All
Journal of service management
9
Journal of business research : JBR
8
International journal of quality and service sciences
2
Journal of service research : JSR
2
Managing service quality : MSQ ; an international journal
2
The TQM journal : the international review of organizational improvement
2
The journal of services marketing
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Debating innovation : perspectives and paradoxes of an idealized concept
1
European journal of marketing : EJM
1
Handbook of service science ; [Vol. 1]
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of services technology and management
1
Involving customers in new service development
1
Journal of retailing
1
Journal of retailing and consumer services
1
Journal of service research
1
Journal of the Academy of Marketing Science
1
The Routledge handbook of service research insights and ideas
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
Total quality management & business excellence
1
more ...
less ...
Source
All
ECONIS (ZBW)
44
Showing
1
-
10
of
44
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Against
service
innovation : why
service
innovation is not sustainable
Witell, Lars
;
Snyder, Hannah
;
Carlborg, Per
- In:
Debating innovation : perspectives and paradoxes of an …
,
(pp. 203-219)
.
2023
Persistent link: https://www.econbiz.de/10014228410
Saved in:
2
Service
innovativeness in retailing : increasing the relative attractiveness during the COVID-19 pandemic
Pilawa, Joanna
;
Witell, Lars
;
Valtakoski, Aku
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364443
Saved in:
3
Designing satisfying
service
encounters : website versus store touchpoints
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
1
,
pp. 85-107
Persistent link: https://www.econbiz.de/10012819742
Saved in:
4
Consumer lying behavior in
service
encounters
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
141
(
2022
),
pp. 755-769
Persistent link: https://www.econbiz.de/10013168018
Saved in:
5
Managing a global retail brand in different markets : meta-analyses of customer responses to
service
encounters
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 294-314
Persistent link: https://www.econbiz.de/10013364286
Saved in:
6
Service
innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
7
The role of customer knowledge development for incremental and radical
service
innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
8
Typologies and frameworks in
service
innovation
Kowalkowski, Christian
;
Witell, Lars
- In:
The Routledge handbook of service research insights and …
,
(pp. 109-130)
.
2020
Persistent link: https://www.econbiz.de/10012238613
Saved in:
9
Conducting
service
research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
10
Service
innovation for sustainable business : stimulating, realizing and capturing the value from
service
innovation
Kristensson, Per
(
ed.
);
Magnusson, Peter
(
ed.
); …
-
2019
Persistent link: https://www.econbiz.de/10011913578
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->