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~language:"eng"
~language:"hun"
~language:"rus"
~person:"Svensson, Göran"
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Search: subject:"experience"
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| 4 applied filters
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Beziehungsmarketing
30
Relationship marketing
30
Lieferantenmanagement
22
Supplier relationship management
22
Customer satisfaction
19
Kundenzufriedenheit
19
Confidence
16
Vertrauen
16
B-to-B-Marketing
11
Business-to-business marketing
11
commitment
9
satisfaction
9
Arbeitszufriedenheit
8
Job satisfaction
8
trust
8
Selling
6
Verkauf
6
coordination
6
relationship marketing
6
Norway
5
Norwegen
5
Satisfaction
5
South Africa
5
Südafrika
5
Trust
5
continuity
5
cooperation
5
Commitment
4
Dienstleistungsqualität
4
Economic satisfaction
4
KMU
4
SME
4
Salespeople
4
Service quality
4
Verkaufspersonal
4
Zufriedenheit
4
Dienstleistungssektor
3
Finland
3
Finnland
3
META-RELQUAL
3
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Article
30
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30
Aufsatz in Zeitschrift
30
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English
Hungarian
Russian
Author
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Svensson, Göran
Kumar, V.
79
Han, Heesup
60
Verhoef, Peter C.
55
Hollebeek, Linda D.
49
Loureiro, Sandra Maria Correia
42
Mattila, Anna S.
40
Palmatier, Robert W.
40
Gil Saura, Irene
37
Homburg, Christian
33
Smith, Alan D.
33
Thaichon, Park
32
Van den Poel, Dirk
32
Prentice, Catherine
31
Mittal, Vikas
30
Klaus, Philipp
29
Grewal, Dhruv
28
Hyun, Sunghyup Sean
28
Sheth, Jagdish N.
28
Wong, IpKin Anthony
28
Lehto, Xinran Y.
27
Neslin, Scott A.
27
Ruyter, Ko de
27
Vrontis, Demetris
27
Grönroos, Christian
26
Heinonen, Kristina
26
Agnihotri, Raj
25
Bang, Nguyen
25
Karjaluoto, Heikki
25
Quach, Sara
25
Rahman, Zillur
25
Aksoy, Lerzan
24
Gustafsson, Anders
24
Khan, Imran
24
Kumar, Vikas
23
Lemon, Katherine N.
23
So, Kevin Kam Fung
23
McColl-Kennedy, Janet R.
22
Rather, Raouf Ahmad
22
Reinartz, Werner J.
22
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The journal of business & industrial marketing
5
International journal of procurement management
4
Journal of business-to-business marketing
4
International journal of business excellence
3
International journal of business excellence : IJBEX
2
Marketing intelligence & planning
2
African journal of economic and management studies : AJEMS
1
European business review
1
International journal of business governance and ethics : IJBGE
1
International journal of contemporary hospitality management
1
International journal of electronic customer relationship management : IJECRM
1
International journal of logistics economics and globalisation
1
Journal of business research : JBR
1
Journal of contemporary marketing science
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
South African journal of economic and management sciences
1
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ECONIS (ZBW)
30
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date (oldest first)
1
Precursors and outcomes of perceived value in B2B banking services : a nomological framework
Zietsman, Mariëtte Louise
;
Mostert, Pierre
;
Svensson, …
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 330-353
Persistent link: https://www.econbiz.de/10014422300
Saved in:
2
Salespeople's sales performance skills in B2B of services firms : a cross-industrial study
Høgevold, Nils
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
European business review
36
(
2024
)
2
,
pp. 201-224
Persistent link: https://www.econbiz.de/10014513321
Saved in:
3
The antecedents and outcomes of micro-enterprise business banking customers' relationship satisfaction
Merwe, Michelle Caroline van der
;
Mostert, Pierre
; …
- In:
Journal of business-to-business marketing
31
(
2024
)
1
,
pp. 27-42
Persistent link: https://www.econbiz.de/10014514694
Saved in:
4
The impact of the relationship commitment and customer integration on supply chain performance
Ruzo-Sanmartín, Emilio
;
Abousamra, Alaa Abdelaziz
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
4
,
pp. 943-957
Persistent link: https://www.econbiz.de/10014227519
Saved in:
5
A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Mostert, Pierre
; …
- In:
Journal of contemporary marketing science
6
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Saved in:
6
The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
Saved in:
7
A sequential logic model between sales performance and salesperson satisfaction in B2B markets
Rodríguez, Rocío
;
Høgevold, Nils
;
Otero-Neira, Carmen
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
1
,
pp. 180-194
Persistent link: https://www.econbiz.de/10012797127
Saved in:
8
Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Høgevold, Nils M.
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
Journal of business-to-business marketing
29
(
2022
)
1
,
pp. 43-67
Persistent link: https://www.econbiz.de/10013178123
Saved in:
9
Balancing reactions and actions between service receivers and service providers to resolve service failures
Magaña Carrillo, Irma
;
Svensson, Göran
;
Otero-Neira, …
- In:
International journal of business excellence : IJBEX
26
(
2022
)
1
,
pp. 20-41
Persistent link: https://www.econbiz.de/10013198109
Saved in:
10
Virtue ethics in buyer-supplier relationships : a South African study
Mpinganjira, Mercy
;
Roberts-Lombard, Mornay
;
Svensson, …
- In:
International journal of business governance and ethics …
15
(
2021
)
3
,
pp. 285-302
Persistent link: https://www.econbiz.de/10012596413
Saved in:
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