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~language:"eng"
~person:"Balaji, M. S."
~person:"Belk, Russell W."
~person:"Grewal, Dhruv"
~subject:"Consumer behaviour"
~type_genre:"Article in journal"
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Consumer behaviour
Konsumentenverhalten
145
Einzelhandel
47
Retail trade
47
Relationship marketing
45
Beziehungsmarketing
44
Dienstleistungsqualität
30
Service quality
30
Customer satisfaction
26
Kundenzufriedenheit
26
USA
25
United States
25
Internet marketing
19
Online-Marketing
19
Social Web
18
Social web
18
India
15
Indien
15
Preismanagement
14
Pricing strategy
14
Brand management
13
Markenführung
13
Advertising effects
12
Personality psychology
12
Persönlichkeitspsychologie
12
Viral marketing
12
Virales Marketing
12
Werbewirkung
12
Artificial intelligence
11
Beschwerdemanagement
11
Complaint management
11
Technischer Fortschritt
11
Technological change
11
Advertising
10
Brand image
10
Ladengestaltung
10
Markenimage
10
Market research
10
Marketing management
10
Marketingmanagement
10
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Undetermined
72
Free
8
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Article
141
Book / Working Paper
4
Type of publication (narrower categories)
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Article in journal
Aufsatz in Zeitschrift
145
Collection of articles of several authors
23
Sammelwerk
23
Aufsatz im Buch
20
Book section
20
Collection of articles written by one author
11
Sammlung
11
Aufsatzsammlung
6
Arbeitspapier
4
Graue Literatur
4
Non-commercial literature
4
Working Paper
4
Konferenzschrift
3
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2
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2
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2
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Language
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English
Author
All
Balaji, M. S.
Belk, Russell W.
Grewal, Dhruv
Han, Heesup
113
Mattila, Anna S.
95
Lusk, Jayson L.
74
Phau, Ian
70
Khare, Arpita
68
Dwivedi, Yogesh Kumar
62
Loureiro, Sandra Maria Correia
60
Nayga, Rodolfo M.
59
Jang, Soocheong
57
Septianto, Felix
55
Paul, Justin
53
Ko, Eunju
49
Laroche, Michel
48
Bagozzi, Richard P.
47
Pelsmacker, Patrick de
45
Kim, Jungkeun
44
Hollebeek, Linda D.
43
Diamantopoulos, Adamantios
42
Sharma, Piyush
41
Bang, Nguyen
40
Das, Gopal
39
Thaichon, Park
39
Rajagopal
38
Ko, Yong Jae
37
Vrontis, Demetris
37
Kim, Seongseop
36
Park, Jungkun
36
Hyun, Sunghyup Sean
35
Verhoef, Peter C.
35
Wong, IpKin Anthony
35
Moschis, George P.
34
Wu, Luorong
34
Gierl, Heribert
33
Haws, Kelly L.
33
Prashar, Sanjeev
33
Rana, Nripendra P.
33
Walsh, Gianfranco
33
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Published in...
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Journal of business research : JBR
16
Journal of retailing
14
Journal of consumer research : JCR ; an interdisciplinary bimonthly
10
Journal of the Academy of Marketing Science
9
Journal of marketing
7
Psychology & marketing
7
Journal of marketing management : JMM ; journal of the Academy of Marketing
5
Journal of marketing management : MM
5
Journal of marketing research
5
MSI reports : working paper series
4
Marketing theory
4
Research in consumer behavior
4
Journal of consumer behaviour : an international research review
3
Journal of retailing and consumer services
3
European journal of marketing : EJM
2
International journal of hospitality management
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
2
Journal of macromarketing : examining the interactions among markets, marketing, and society
2
Journal of marketing research : JMR
2
Journal of strategic marketing
2
The journal of product & brand management
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
AMS review : official publication of the Academy of Marketing Science
1
European journal of marketing
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of consumer studies
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International marketing review
1
Journal of China marketing
1
Journal of Islamic marketing : JIMA
1
Journal of business ethics : JBE
1
Journal of consumer behaviour
1
Journal of consumer policy : consumer issues in law, economics and behavioural sciences
1
Journal of consumer psychology : JCP ; the official journal of the Society for Consumer Psychology
1
Journal of customer behaviour
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of historical research in marketing
1
Journal of international consumer marketing
1
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ECONIS (ZBW)
145
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31
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40
of
145
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Date (oldest first)
31
Categorical versus dimensional thinking : improving anti-stigma campaigns by matching health message frames and implicit worldviews
Meyer, Jan-Hinrich
;
Ruyter, Ko de
;
Grewal, Dhruv
; …
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
2
,
pp. 222-245
Persistent link: https://www.econbiz.de/10012290947
Saved in:
32
Consumer-computer interaction and in-store smart technology (IST) in the retail industry : the role of motivation, opportunity, and ability
Roy, Sanjit
;
Balaji, M. S.
;
Bang, Nguyen
- In:
Journal of marketing management : JMM ; journal of the …
36
(
2020
)
3/4
,
pp. 299-333
Persistent link: https://www.econbiz.de/10012248971
Saved in:
33
The DAST framework for retail atmospherics : the impact of in- and out-of-store retail journey touchpoints on the customer experience
Roggeveen, Anne L.
;
Grewal, Dhruv
;
Schweiger, Elisa B.
- In:
Journal of retailing
96
(
2020
)
1
,
pp. 128-137
Persistent link: https://www.econbiz.de/10012295813
Saved in:
34
The effects of environmental haptic cues on consumer perceptions of retailer warmth and competence
Jha, Subhash
;
Balaji, M. S.
;
Peck, Joann
;
Oakley, Jared
; …
- In:
Journal of retailing
96
(
2020
)
4
,
pp. 590-605
Persistent link: https://www.econbiz.de/10012495497
Saved in:
35
Examining the antecedents and consequences of perceived shopping value through smart retail technology
Adapa, Sujana
;
Fazal-e-Hasan, Syed
;
Balaji, M. S.
; …
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132189
Saved in:
36
Face forward: how employees' digital presence on service websites affects customer perceptions of website and employee service quality
Herhausen, Dennis
;
Emrich, Oliver
;
Grewal, Dhruv
; …
- In:
Journal of marketing research
57
(
2020
)
5
,
pp. 917-936
Persistent link: https://www.econbiz.de/10012271989
Saved in:
37
Frontline cyborgs at your service : how human enhancement technologies affect customer experiences in retail, sales, and service settings
Grewal, Dhruv
;
Kroschke, Mirja
;
Mende, Martin
; …
- In:
Journal of interactive marketing : a quarterly …
51
(
2020
),
pp. 9-25
Persistent link: https://www.econbiz.de/10012299803
Saved in:
38
Impulse buying : a meta-analytic review
Iyer, Gopalkrishnan R.
;
Blut, Markus
;
Xiao, Sarah Hong
; …
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
3
,
pp. 384-404
Persistent link: https://www.econbiz.de/10012290959
Saved in:
39
Qualitative approaches to life course research : linking life story to gift giving
Minowa, Yuko
;
Belk, Russell W.
- In:
Journal of global scholars of marketing science : …
30
(
2020
)
1
,
pp. 60-75
Persistent link: https://www.econbiz.de/10012257926
Saved in:
40
The "right-to-refuse-service" paradox : other customers' perception of discretionary service denial
Sarkar, Juhi Gahlot
;
Sarkar, Abhigyan
;
Balaji, M. S.
- In:
Journal of business research : JBR
121
(
2020
),
pp. 686-695
Persistent link: https://www.econbiz.de/10012417387
Saved in:
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