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~language:"eng"
~person:"Gremyr, Ida"
~person:"Tucker, Anita L."
~subject:"Krankenhaus"
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Search: subject:"Qualitätsmanagement"
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Krankenhaus
Quality management
26
Qualitätsmanagement
26
Dienstleistungsqualität
9
Service quality
9
Hospital
8
Gesundheitswesen
5
Health care
5
Health care system
5
quality management
5
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Gesundheitsversorgung
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Prozessmanagement
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Gremyr, Ida
Tucker, Anita L.
McFadden, Kathleen L.
10
Gowen, Charles, III.
8
Antony, Jiju
5
Bhat, Shreeranga
5
Cudney, Elizabeth A.
4
Gijo, E. V.
4
Graban, Mark
4
Johnson, Dana M.
4
Lee, Jung Young
4
Prybutok, Victor R.
4
Russell, Roberta S.
4
Siciliani, Luigi
4
Sweis, Rateb J.
4
Chakraborty, Subhajit
3
Chandrasekaran, Aravind
3
Fitzgerald, Gerard
3
Gravelle, Hugh
3
He, Zhen
3
Hopp, Wallace J.
3
Jnanesh, N. A.
3
Kaynak, Hale
3
Li, Jun
3
Moscelli, Giuseppe
3
PROTZMAN, CHARLES.
3
Senot, Claire
3
Shortell, Stephen M.
3
Singer, Sara J.
3
Swarnakar, Vikas
3
Wang, Guihua
3
Ward, Peter T.
3
Al-Dweik, Ghadeer
2
Albsoul, Rania
2
Alshyyab, Muhammad Ahmed
2
Ballantine, Joan
2
Ballardie, Ruth
2
Bamber, Greg
2
Bartram, Timothy
2
Bernardo, Vitor Zanetti
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Management science : journal of the Institute for Operations Research and the Management Sciences
2
Working papers / Harvard Business School, Division of Research
2
International journal of six sigma and competitive advantage : IJSSCA
1
Journal of health organization and management
1
Operations management research : OMR ; advancing practice through theory
1
Production and operations management : an international journal of the Production and Operations Management Society
1
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ECONIS (ZBW)
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1
The impact of conformance and experiential quality on healthcare cost and clinical performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
-
2013
Persistent link: https://www.econbiz.de/10010188436
Saved in:
2
A value-based taxonomy of improvement approaches in healthcare
Colldén, Christian
;
Gremyr, Ida
;
Hellström, Andreas
; …
- In:
Journal of health organization and management
31
(
2017
)
4
,
pp. 445-458
Persistent link: https://www.econbiz.de/10011748343
Saved in:
3
The impact of combining conformance and experiential quality on hospitals’ readmissions and cost performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
- In:
Management science : journal of the Institute for …
62
(
2016
)
3
,
pp. 829-848
Persistent link: https://www.econbiz.de/10011453574
Saved in:
4
The impact of workaround difficulty on frontline employees’ response to operational failures : a laboratory experiment on medication administration
Tucker, Anita L.
- In:
Management science : journal of the Institute for …
62
(
2016
)
4
,
pp. 1124-1144
Persistent link: https://www.econbiz.de/10011470674
Saved in:
5
The effectiveness of management-by-walking-around : a randomized field study
Tucker, Anita L.
;
Singer, Sara J.
- In:
Production and operations management : an international …
24
(
2015
)
2
,
pp. 253-271
Persistent link: https://www.econbiz.de/10010528689
Saved in:
6
Going through the motions : an empirical test of management involvement in process improvement
Tucker, Anita L.
;
Singer, Sara J.
-
2009
Persistent link: https://www.econbiz.de/10003931412
Saved in:
7
The medication process : a design for Six Sigma project
Gremyr, Ida
;
Gustavsson, Susanne
;
Gideberg, Anette
- In:
International journal of six sigma and competitive …
7
(
2012
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10009513258
Saved in:
8
Lessons from Sweden’s first large-scale implementation of Six Sigma in healthcare
Lifvergren, Svante
;
Gremyr, Ida
;
Hellström, Andreas
; …
- In:
Operations management research : OMR ; advancing …
3
(
2010
)
3/4
,
pp. 117-128
Persistent link: https://www.econbiz.de/10008825574
Saved in:
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