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~language:"eng"
~person:"Lee, Younghwa"
~person:"O'Cass, Aron"
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Website
11
Consumer behaviour
7
Konsumentenverhalten
7
Benutzerschnittstelle
4
Dienstleistungsqualität
4
Online retailing
4
Online-Handel
4
Service quality
4
User interface
4
Australia
3
Australien
3
Benutzerfreundlichkeit
3
E-commerce
3
Electronic Commerce
3
Usability
3
Bewertung
2
Customer satisfaction
2
Evaluation
2
Kundenzufriedenheit
2
Measurement
2
Messung
2
Professional sports
2
Profisport
2
Viral marketing
2
Virales Marketing
2
Amazon.com Inc.
1
Beziehungsmarketing
1
Brand image
1
Confidence
1
Dauer
1
Dienstleistungsmarketing
1
Duration
1
Einzelhandel
1
Electronic data interchange
1
Elektronischer Datenaustausch
1
Empirical method
1
Empirische Methode
1
Markenimage
1
Musical instrument
1
Musikinstrument
1
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Lee, Younghwa
O'Cass, Aron
Kaiser, Ulrich
16
Law, Rob
14
Singh, Nitish
13
Law, Chun Hung Roberts
11
Urban, Glen L.
10
Lennon, Sharron J.
9
Andreopoulou, Zacharoula
8
Hauser, John R.
8
Laroche, Michel
8
Liberali, Guilherme
8
Carlson, Jamie
7
Mazaheri, Ebrahim
7
Perrigot, Rozenn
7
Usman, Osly
7
Zahedi, Fatemeh Mariam
7
Akram, Umair
6
Bilgihan, Anil
6
Burgess, Stephen
6
Civelek, Mustafa Emre
6
Dominic, P. D. D.
6
Ellonen, Hanna-Kaisa
6
Foroudi, Pantea
6
Head, Milena
6
Jeong, Miyoung
6
Kim, Minjeong
6
Koliouska, Christiana
6
Lowry, Paul Benjamin
6
Rita, Paulo
6
Zhang, Ping
6
Abeysekera, Indra
5
Barrio-García, Salvador del
5
Bartikowski, Boris
5
Braun, Michael
5
Cyr, Dianne J.
5
Dellaert, Benedict G. C.
5
Dennis, Charles
5
Jang, Soocheong
5
Koufaris, Marios
5
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The journal of services marketing
2
Australasian marketing journal
1
Electronic markets : the international journal on networked business
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Journal of electronic commerce research : JECR
1
Journal of management information systems : JMIS
1
Journal of sport management : the official journal of the North American Society of Sport Management
1
Management information systems : mis quarterly
1
The journal of consumer marketing
1
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ECONIS (ZBW)
11
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11
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1
An e-retailing assessment of perceived website-service innovativeness : implications for website quality evaluations, loyalty and word of mouth
O'Cass, Aron
;
Carlson, Jamie
- In:
Australasian marketing journal
20
(
2012
)
1
,
pp. 28-36
Persistent link: https://www.econbiz.de/10009508012
Saved in:
2
An empirical assessment of consumers' evaluations of web site service quality : conceptualizing and testing a formative model
O'Cass, Aron
;
Carlson, Jamie
- In:
The journal of services marketing
26
(
2012
)
6
,
pp. 419-434
Persistent link: https://www.econbiz.de/10009672373
Saved in:
3
Can online wait be managed? : the effect of filler interfaces and presentation modes on perceived waiting time online
Lee, Younghwa
;
Chen, Andrew N. K.
;
Ilie, Virginia
- In:
Management information systems : mis quarterly
36
(
2012
)
2
,
pp. 365-394
Persistent link: https://www.econbiz.de/10009551679
Saved in:
4
Optimizing the online channel in professional sport to create trusting and loyal consumers : the role of the professional sports team brand and service quality
Carlson, Jamie
;
O'Cass, Aron
- In:
Journal of sport management : the official journal of …
26
(
2012
)
6
,
pp. 463-478
Persistent link: https://www.econbiz.de/10009706396
Saved in:
5
Designing websites and composing music : identifying usability constructs and their nomological networks
Lee, Younghwa
;
Kozar, Kenneth A.
- In:
Journal of electronic commerce research : JECR
13
(
2012
)
4
,
pp. 320-344
Persistent link: https://www.econbiz.de/10009728076
Saved in:
6
Usability design and psychological ownership of a virtual world
Lee, Younghwa
;
Chen, Andrew N. K.
- In:
Journal of management information systems : JMIS
28
(
2011/12
)
3
,
pp. 269-307
Persistent link: https://www.econbiz.de/10009508758
Saved in:
7
Creating commercially compelling website-service encounters : an examination of the effect of website-service interface performance components on flow experiences
Carlson, Jamie
;
O'Cass, Aron
- In:
Electronic markets : the international journal on …
21
(
2011
)
4
,
pp. 237-253
Persistent link: https://www.econbiz.de/10009405904
Saved in:
8
Managing web site performance taking account of the contingency role of branding in multi-channel retailing
Carlson, Jamie
;
O'Cass, Aron
- In:
The journal of consumer marketing
28
(
2011
)
7
,
pp. 524-531
Persistent link: https://www.econbiz.de/10009407495
Saved in:
9
Exploring the relationships between e-service quality, satisfaction, attitudes and behaviours in content-driven e-service web sites
Carlson, Jamie
;
O'Cass, Aron
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 112-127
Persistent link: https://www.econbiz.de/10003990882
Saved in:
10
Designing usable online stores : a landscape preference perspective
Lee, Younghwa
;
Kozar, Kenneth A.
- In:
Information & management : the internat. journal of …
46
(
2009
)
1
,
pp. 31-41
Persistent link: https://www.econbiz.de/10003819236
Saved in:
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