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~language:"eng"
~person:"Verhoef, Peter C."
~subject:"Consumer behaviour"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
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Consumer behaviour
Dienstleistungsqualität
Beziehungsmarketing
35
Konsumentenverhalten
35
Relationship marketing
35
Customer satisfaction
13
Kundenzufriedenheit
13
Einzelhandel
11
Retail trade
11
Distribution channel
10
Marketing management
10
Marketingmanagement
10
Vertriebsweg
10
Customer value
9
E-commerce
9
Electronic Commerce
9
Kundenwert
9
Service quality
8
Brand management
7
Internet marketing
7
Markenführung
7
Netherlands
7
Niederlande
7
Online retailing
7
Online-Handel
7
Online-Marketing
7
Kundenbindungsprogramm
6
Loyalty program
6
Data protection
5
Datenschutz
5
Digitalisierung
5
Digitization
5
Marketing
5
Mobile communications
5
Mobilkommunikation
5
Retailing
5
Customer relationship management
4
Direct marketing
4
Direktmarketing
4
Firm performance
4
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Article
40
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Article in journal
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40
Arbeitspapier
7
Working Paper
7
Graue Literatur
3
Non-commercial literature
3
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Language
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English
German
1
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Verhoef, Peter C.
Han, Heesup
127
Mattila, Anna S.
112
Lusk, Jayson L.
75
Phau, Ian
75
Dwivedi, Yogesh Kumar
70
Khare, Arpita
69
Grewal, Dhruv
65
Loureiro, Sandra Maria Correia
65
Jang, Soocheong
63
Nayga, Rodolfo M.
62
Septianto, Felix
61
Paul, Justin
60
Belk, Russell W.
56
Ko, Eunju
52
Laroche, Michel
52
Sharma, Piyush
52
Hollebeek, Linda D.
49
Prentice, Catherine
48
Bagozzi, Richard P.
47
Kim, Jungkeun
47
Prybutok, Victor R.
47
Pelsmacker, Patrick de
45
Wong, IpKin Anthony
45
Thaichon, Park
44
Bang, Nguyen
43
Diamantopoulos, Adamantios
43
Park, Jungkun
43
Hyun, Sunghyup Sean
42
Ko, Yong Jae
42
Vrontis, Demetris
41
Walsh, Gianfranco
40
Das, Gopal
39
Kim, Seongseop
39
Balaji, M. S.
38
Law, Chun Hung Roberts
38
Rajagopal
38
Wu, Luorong
37
Eisend, Martin
36
Jebarajakirthy, Charles
36
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Journal of retailing
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
Journal of marketing
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
Journal of the Academy of Marketing Science
3
Journal of business research : JBR
2
Journal of interactive marketing
2
Marketing letters : a journal of research in marketing
2
GfK marketing intelligence review : Marketingforschung für die Praxis
1
Interfaces : the INFORMS journal on the practice of operations research
1
International journal of management reviews : IJMR
1
Journal of public policy & marketing
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
Journal of strategic marketing
1
MSI reports : working paper series
1
Universia business review : UBR
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ECONIS (ZBW)
40
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1
The effects of cultural differences on consumers' willingness to share personal information
Schumacher, Christopher
;
Eggers, Felix
;
Verhoef, Peter C.
; …
- In:
Journal of interactive marketing
58
(
2023
)
1
,
pp. 72-89
Persistent link: https://www.econbiz.de/10014228866
Saved in:
2
The market for privacy : understanding how consumers trade off privacy practices
Eggers, Felix
;
Beke, Frank T.
;
Verhoef, Peter C.
; …
- In:
Journal of interactive marketing
58
(
2023
)
4
,
pp. 341-360
Persistent link: https://www.econbiz.de/10014424484
Saved in:
3
The effect of permanent product discounts and order coupons on purchase incidence, purchase quantity, and spending
Liu, Huan
;
Lobschat, Lara
;
Verhoef, Peter C.
;
Hong, Zhao
- In:
Journal of retailing
97
(
2021
)
3
,
pp. 377-393
Persistent link: https://www.econbiz.de/10013256051
Saved in:
4
The impact of hard discounter presence on store satisfaction and store loyalty
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012434278
Saved in:
5
Omni-channel retailing : some reflections
Verhoef, Peter C.
- In:
Journal of strategic marketing
29
(
2021
)
7
,
pp. 608-616
Persistent link: https://www.econbiz.de/10012608881
Saved in:
6
Synergistic and cannibalization effects in a partnership loyalty program
Dorotic, Matilda
;
Fok, Dennis
;
Verhoef, Peter C.
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
5
,
pp. 1021-1042
Persistent link: https://www.econbiz.de/10012614780
Saved in:
7
App adoption : the effect on purchasing of customers who have used a mobile website previously
Liu, Huan
;
Lobschat, Lara
;
Verhoef, Peter C.
;
Hong, Zhao
- In:
Journal of interactive marketing : a quarterly …
47
(
2019
),
pp. 16-34
Persistent link: https://www.econbiz.de/10012060909
Saved in:
8
Loyalty formation for different customer journey segments
Herhausen, Dennis
;
Kleinlercher, Kristina
;
Verhoef, Peter C.
- In:
Journal of retailing
95
(
2019
)
3
,
pp. 9-29
Persistent link: https://www.econbiz.de/10012130003
Saved in:
9
Moving forward : the role of marketing in fostering public transport usage
Gijsenberg, Maarten J.
;
Verhoef, Peter C.
- In:
Journal of public policy & marketing
38
(
2019
)
3
,
pp. 354-371
Persistent link: https://www.econbiz.de/10012534249
Saved in:
10
Device switching in online purchasing : examining the strategic contingencies
Haan, Evert de
;
Kannan, P. K.
;
Verhoef, Peter C.
; …
- In:
Journal of marketing
82
(
2018
)
5
,
pp. 1-19
Persistent link: https://www.econbiz.de/10011912137
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