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~language:"eng"
~person:"Wong, IpKin Anthony"
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Search: subject:"Relationship marketing"
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Beziehungsmarketing
21
Relationship marketing
21
Consumer behaviour
15
Konsumentenverhalten
15
Customer satisfaction
13
Kundenzufriedenheit
13
Dienstleistungsqualität
7
Service quality
7
Gambling
6
Glücksspiel
6
Brand image
5
Markenimage
5
Brand management
4
Markenführung
4
Customer loyalty
3
Customer retention
3
Kundenbindung
3
Kundenbindungsprogramm
3
Loyalty program
3
Tourism
3
Tourismus
3
loyalty
3
Arbeitsverhalten
2
Brand
2
Brand attachment
2
Casino
2
Corporate Social Responsibility
2
Corporate social responsibility
2
Einzelhandel
2
Employee retention
2
Event marketing
2
Event-Marketing
2
Gastronomie
2
Holiday behaviour
2
Hotel industry
2
Hotellerie
2
Impulsive gambling
2
Loyalty
2
Markenartikel
2
Mitarbeiterbindung
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21
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English
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Wong, IpKin Anthony
Kumar, V.
78
Verhoef, Peter C.
55
Han, Heesup
53
Hollebeek, Linda D.
46
Palmatier, Robert W.
40
Gil Saura, Irene
37
Mattila, Anna S.
37
Homburg, Christian
33
Smith, Alan D.
33
Thaichon, Park
33
Van den Poel, Dirk
32
Mittal, Vikas
30
Prentice, Catherine
30
Svensson, Göran
30
Grewal, Dhruv
28
Loureiro, Sandra Maria Correia
28
Grönroos, Christian
27
Neslin, Scott A.
27
Sheth, Jagdish N.
27
Agnihotri, Raj
25
Aksoy, Lerzan
25
Quach, Sara
25
Ruyter, Ko de
25
Vrontis, Demetris
25
Bang, Nguyen
24
Heinonen, Kristina
24
Hyun, Sunghyup Sean
24
Karjaluoto, Heikki
24
Klaus, Philipp
24
Lemon, Katherine N.
23
Reinartz, Werner J.
22
Rather, Raouf Ahmad
21
Sesé, F. Javier
21
Wieseke, Jan
21
Balaji, M. S.
20
Brodie, Roderick J.
20
Edvardsson, Bo
20
Gustafsson, Anders
20
Harrigan, Paul
20
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International journal of hospitality management
7
Journal of travel and tourism marketing
4
International journal of contemporary hospitality management
2
Journal of business research : JBR
2
Tourism management : research, policies, practice
2
Asia Pacific journal of marketing and logistics
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of vacation marketing
1
The journal of services marketing
1
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ECONIS (ZBW)
21
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1
How can foodstagramming improve dining outcomes? : a normative focus perspective
Xiong, Xiling
;
Lian, Qi Lilith
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014325592
Saved in:
2
When festitivity meets heritage site : co-developed experience through the lens of situated cognition
Wen, Huijun
;
Wong, IpKin Anthony
;
Fan, Yulan
;
Leong, …
- In:
Journal of travel and tourism marketing
39
(
2022
)
5
,
pp. 516-533
Persistent link: https://www.econbiz.de/10013483075
Saved in:
3
When employees fight back : investigating how customer incivility and procedural injustice can impel employee retaliation
Chan, Suk Ha Grace
;
Lin, Zhiwei
;
Wong, IpKin Anthony
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227116
Saved in:
4
The evolution of triadic relationships in a tourism supply chain through coopetition
Fong, Veronica Hoi In
;
Hong, Jacky F. L.
;
Wong, IpKin …
- In:
Tourism management : research, policies, practice
84
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012494618
Saved in:
5
A multilevel synthesis of subjective and objective measures of foodservices in the experience process
Wen, Huijun
;
Wong, IpKin Anthony
;
Kim, Seongseop
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013328008
Saved in:
6
Customer engagement and its outcomes : the cross-level effect of service environment and brand equity
Ou, Juanjuan
;
Wong, IpKin Anthony
;
Prentice, Catherine
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 377-402
Persistent link: https://www.econbiz.de/10012201373
Saved in:
7
The role of relationship quality and loyalty program in tourism shopping : a multilevel investigation
Lam, Iok Keng Veronica
;
Wong, IpKin Anthony
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 92-111
Persistent link: https://www.econbiz.de/10012289263
Saved in:
8
Linking AI quality performance and customer engagement : the moderating effect of AI preference
Prentice, Catherine
;
Weaven, Scott
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300149
Saved in:
9
Cocreation of the hospitality brand experience: a triadic interaction model
Lin, Zhiwei
;
Wong, IpKin Anthony
- In:
Journal of vacation marketing
26
(
2020
)
4
,
pp. 412-426
Persistent link: https://www.econbiz.de/10012265226
Saved in:
10
Exploring event bundling : the strategy and its impacts
Xu, Yueying
;
Wong, IpKin Anthony
;
Tan, Xiuchang Sherry
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 455-467
Persistent link: https://www.econbiz.de/10011419243
Saved in:
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