//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Al-Adwan, Ahmad Samed"
~person:"Oliveira, Alessandro Silva de"
~subject:"Beziehungsmarketing"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Internet"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Consumer behaviour
3
Customer satisfaction
3
E-commerce
3
Electronic Commerce
3
Internet
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Online retailing
3
Online-Handel
3
Relationship marketing
3
Dienstleistungsqualität
2
Digital platform
2
Digitale Plattform
2
Online platforms
2
Service quality
2
Beschwerdemanagement
1
Complaint management
1
Confidence
1
Consumer attitudes
1
Coronavirus
1
Covid-19 impacts
1
Customer experience
1
Electronic commerce
1
Internet business
1
Internet marketing
1
Online business
1
Online-Marketing
1
Product quality
1
Produktqualität
1
Services quality
1
Services recovery
1
Social Web
1
Social web
1
Vertrauen
1
Viral marketing
1
Virales Marketing
1
e-commerce
1
eWOM
1
electronic word of mouth
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
3
Language
All
English
3
Author
All
Al-Adwan, Ahmad Samed
Oliveira, Alessandro Silva de
Thaichon, Paramaporn
5
Quach, Sara
4
Jebarajakirthy, Charles
3
Konuş, Umut
3
Neslin, Scott A.
3
Wirtz, Bernd W.
3
Ahuja, Vandana
2
Cho, Yun Kyung
2
Ellonen, Hanna-Kaisa
2
Gierl, Heribert
2
Giovanis, Apostolos N.
2
Hammer, Claudia
2
Hudetz, Kai
2
Li, Li
2
Lihotzky, Nikolai
2
Lobo, Antonio
2
Silva, Dirceu da
2
Sohn, Changsoo
2
Souki, Gustavo Quiroga
2
Verhoef, Peter C.
2
Abdul Hafaz Ngah
1
Abdul Rahman
1
Abdullah, A. B. M.
1
Abroud, Elham
1
Agag, Gomaa M.
1
Agrebi, Meriem
1
Agus, Arawati
1
Ahasanul Haque
1
Ahmad, Norita B.
1
Ahmed, Asad
1
Akrimi, Yosra
1
Al Haj Eid, Mohammad Badi’
1
Al-maghrabi, Talal
1
Alam, MD Sarwar-A
1
Alavi, Sascha
1
Alavi, Shirin
1
Albaum, Gerald S.
1
Alhorani, Alaa
1
more ...
less ...
Published in...
All
Asia-Pacific journal of business administration
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of quality & reliability management
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service guarantees in an e-commerce platform : proposition of a framework based on customers' expectations, negative experiences and behavioural responses
Oliveira, Alessandro Silva de
;
Souki, Gustavo Quiroga
; …
- In:
Asia-Pacific journal of business administration
15
(
2023
)
2
,
pp. 225-244
Persistent link: https://www.econbiz.de/10014313710
Saved in:
2
Impacts of service guarantees on consumers' perceived quality and satisfaction in e-commerce
Oliveira, Alessandro Silva de
;
Souki, Gustavo Quiroga
; …
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2559-2580
Persistent link: https://www.econbiz.de/10014470801
Saved in:
3
Building customer loyalty in online shopping : the role of online trust, online satisfaction and electronic word of mouth
Al-Adwan, Ahmad Samed
;
Kokash, Husam
;
Al-Adwan, Ahmad Samed
- In:
International journal of electronic marketing and …
11
(
2020
)
3
,
pp. 278-306
Persistent link: https://www.econbiz.de/10012251138
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->