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~person:"Ang, Chinhui"
~person:"Carlson, Jamie"
~person:"Leimeister, Jan Marco"
~person:"Lyons, Kelly"
~person:"Perdue, Richard R."
~subject:"Dienstleistungsinnovation"
~subject:"Social Web"
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Search: subject_exact:"Customer integration"
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Dienstleistungsinnovation
Social Web
Customer integration
24
Kundenintegration
24
Social web
14
Beziehungsmarketing
9
Relationship marketing
9
Betriebliche Wertschöpfung
8
Value creation
8
Consumer behaviour
7
Innovation
7
Innovation management
7
Innovationsmanagement
7
Konsumentenverhalten
7
Brand management
6
Internet marketing
6
Markenführung
6
Online-Marketing
6
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5
Hotel industry
4
Hotellerie
4
Social media
4
Brand image
3
Customer value
3
Kundenwert
3
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New product development
3
Open Innovation
3
Open innovation
3
Produktentwicklung
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Service innovation
3
Brand
2
Brands
2
Creativity
2
Crowdfunding
2
Customer engagement
2
Deutschland
2
Dienstleistung
2
Dienstleistungsmarketing
2
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15
German
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Ang, Chinhui
Carlson, Jamie
Leimeister, Jan Marco
Lyons, Kelly
Perdue, Richard R.
Füller, Johann
10
Brem, Alexander
9
Hajli, Nick
9
Harrigan, Paul
7
Bilgram, Volker
6
Nambisan, Satish
6
Cova, Bernard
5
Herstatt, Cornelius
5
Kamboj, Shampy
5
Rahman, Zillur
5
Shin, Hakseung
5
Albuquerque, Paulo
4
Bretschneider, Ulrich
4
Brodie, Roderick J.
4
Chatow, Udi
4
Jamal, Zainab
4
Janzik, Lars
4
Krcmar, Helmut
4
Lu, Yaobin
4
Piller, Frank T.
4
Rahman, Mohammad M.
4
Benbya, Hind
3
Benmiled-Cherif, Héla
3
Berthon, Pierre R.
3
Bruhn, Manfred
3
Büttgen, Marion
3
Chen, Kay-Yut
3
Constantinides, Efthymios
3
Dahl, Darren W.
3
Hadwich, Karsten
3
Hollebeek, Linda D.
3
Jonas, Julia M.
3
Kandampully, Jay
3
Koller, Hans
3
Lievens, Annouk
3
Loureiro, Sandra Maria Correia
3
Malthouse, Edward C.
3
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Journal of retailing and consumer services
2
The journal of brand management : an international journal
2
International journal of contemporary hospitality management
1
International journal of electronic commerce : IJEC
1
International journal of entrepreneurial venturing
1
International journal of hospitality management
1
International journal of product development : IJPD
1
International journal of technology marketing : IJTMkt
1
Journal of business research : JBR
1
Service systems science
1
Technologiegestützte Dienstleistungsinnovation in der Gesundheitswirtschaft
1
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ECONIS (ZBW)
17
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1
Customer nontransactional value cocreation in an online hotel brand community : driving motivation, engagement behavior, and value beneficiary
Shin, Hakseung
;
Perdue, Richard R.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
5
,
pp. 1088-1104
Persistent link: https://www.econbiz.de/10013258957
Saved in:
2
Developing a multi-dimensional measure of hotel brand customers' online engagement behaviors to capture non-transactional value
Shin, Hakseung
;
Perdue, Richard R.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 593-609
Persistent link: https://www.econbiz.de/10014245435
Saved in:
3
Customer engagement and sharing behaviors : toward a contingent curvilinear perspective
Taylor, Alex
;
Carlson, Jamie
;
Liao, Yi-Chuan
;
Rahman, …
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013468633
Saved in:
4
Developing creative service ideas through hotel customer engagement for open innovation : focused on empowerment and motivation processes
Shin, Hakseung
;
Perdue, Richard R.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013266279
Saved in:
5
Managing customer reviews for value co-creation : an empowerment theory perspective
Shin, Hakseung
;
Perdue, Richard R.
;
Pandelaere, Mario
- In:
Journal of travel research : a quarterly publication of …
59
(
2020
)
5
,
pp. 792-810
Persistent link: https://www.econbiz.de/10012215793
Saved in:
6
Entwurfsmuster zur Unterstützung kollaborativer Ideenentwicklung in virtuellen Ideen Communities
Huber, Josef Michael Martin
-
2015
Persistent link: https://www.econbiz.de/10010512590
Saved in:
7
Feel the VIBE : examining value-in-the-brand-page-experience and its impact on satisfaction and customer engagement behaviours in mobile social media
Carlson, Jamie
;
Rahman, Mohammad M.
;
Taylor, Alexander
; …
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 149-162
Persistent link: https://www.econbiz.de/10011980821
Saved in:
8
Radically rethinking the way crowdfunding works : the case of JumpStartFund and the Hyperloop
Lipusch, Nikolaus
;
Dellermann, Dominik
;
Ebel, Philipp
; …
- In:
International journal of entrepreneurial venturing
11
(
2019
)
6
,
pp. 598-619
Persistent link: https://www.econbiz.de/10012160408
Saved in:
9
Enhancing brand relationship performance through customer participation and value creation in social media brand communities
Carlson, Jamie
;
Wyllie, Jessica
;
Rahman, Mohammad M.
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 333-341
Persistent link: https://www.econbiz.de/10012114174
Saved in:
10
Go with the flow : engineering flow experiences for customer engagement value creation in branded social media environments
Carlson, Jamie
;
De Vries, Natalie Jane
;
Rahman, Mohammad M.
- In:
The journal of brand management : an international journal
24
(
2017
)
4
,
pp. 334-348
Persistent link: https://www.econbiz.de/10011753359
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