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~person:"Antwi, Collins Opoku"
~subject:"Airport"
~subject:"Niedrigpreisstrategie"
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Airport
Niedrigpreisstrategie
Air passenger transport
2
Flughafen
2
Passagierluftverkehr
2
Travel purpose
2
AIPEX model
1
Airport service quality
1
Airport staff
1
Behavioral loyalty
1
Beziehungsmarketing
1
Communication
1
Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsqualität
1
Emotion
1
Helpfulness & communication
1
Holiday behaviour
1
Internal communication
1
Interne Kommunikation
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Kommunikation
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Passenger affective image
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Passenger satisfaction
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Processing and non-processing domains
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Relationship marketing
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Service quality
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Transfer passengers
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Antwi, Collins Opoku
Hüschelrath, Kai
6
Dresner, Martin
5
Müller, Kathrin
5
Pels, Eric
5
Castillo-Manzano, José I.
4
Groß, Sven
4
Nijkamp, Peter
4
Rietveld, Piet
4
Schröder, Alexander
4
Bezerra, George C. L.
3
Gomes, Carlos Francisco
3
Lin, Yi Hsin
3
Maertens, Sven
3
Sheard, Nicholas
3
Verhoef, Erik T.
3
Windle, Robert J.
3
Aboagye, Michael Osei
2
Ben-Yosef, Eldad
2
Berg, Waldemar
2
Bettas, Nikolaos
2
Button, Kenneth John
2
Cho, Woohyun
2
Danchev, Svetoslav
2
Dobruszkes, Frédéric
2
Fan, Chong-jun
2
Fujii, Edwin T.
2
Grigolon, Anna B.
2
Halm, Katrin
2
Im, Eric I.
2
Kalakou, Sofia
2
Karsu, Özlem
2
Kemperman, Astrid D. A. M.
2
Knorr, Andreas
2
Luttmann, Alexander
2
Lüking, Jost
2
Mak, James
2
Moslehpour, Massoud
2
O'Connell, John F.
2
Paratsiokas, Nikos
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Journal of air transport management
1
Journal of retailing and consumer services
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ECONIS (ZBW)
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Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? : a conditional mediation analysis
Antwi, Collins Opoku
;
Fan, Chong-jun
;
Nataliia, …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012238323
Saved in:
2
Does the nature of airport terminal service activities matter? : processing and non-processing service quality, passenger affective image and satisfaction
Antwi, Collins Opoku
;
Fan, Chong-jun
;
Ihnatushchenko, …
- In:
Journal of air transport management
89
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012383788
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