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~person:"Bagozzi, Richard P."
~person:"Flaherty, Karen E."
~person:"Homburg, Christian"
~subject:"Germany"
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Germany
Salespeople
40
Verkaufspersonal
40
Beziehungsmarketing
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Relationship marketing
15
Selling
8
Verkauf
8
Customer satisfaction
7
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Bagozzi, Richard P.
Flaherty, Karen E.
Homburg, Christian
Grimshaw, Damian
4
Rubery, Jill
4
Binckebanck, Lars
3
Kaschek, Bernhard
3
Schuchert-Güler, Pakize
3
Voss-Dahm, Dorothea
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Blickle, Gerhard
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Bosch, Thorsten
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Erbel, Christiane
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Fichtel, Sina
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Gehrer, Michael
2
Haase, Knut
2
Hauser, Jürgen
2
Klarmann, Martin
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Krafft, Manfred
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Kreuter, Dirk
2
Müller, Michael
2
Schulte, Vera
2
Stiller, Michael
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Stock-Homburg, Ruth
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Tiffert, Alexander
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Wieseke, Jan
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Albers, Sönke
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Belz, Christian
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
2
Journal of marketing
1
Kompetenz in Wissenschaft & Management
1
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ECONIS (ZBW)
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When should the customer really be king? : on the optimum level of salesperson customer orientation in sales encounters
Homburg, Christian
;
Müller, Michael
;
Klarmann, Martin
- In:
Journal of marketing
75
(
2011
)
2
,
pp. 55-74
Persistent link: https://www.econbiz.de/10008935843
Saved in:
2
When does salespeople's customer orientation lead to customer loyality? :the differential effects of relation and functional customer orientation
Homburg, Christian
;
Müller, Michael
;
Klarmann, Martin
-
2010
Persistent link: https://www.econbiz.de/10008937919
Saved in:
3
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context : a dyadic analysis
Homburg, Christian
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10001866778
Saved in:
4
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context : a dyadic analysis
Homburg, Christian
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10002512381
Saved in:
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