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~person:"Bagozzi, Richard P."
~person:"Hochstein, Bryan"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Salespeople
26
Verkaufspersonal
26
Consumer behaviour
7
Konsumentenverhalten
7
Beziehungsmarketing
6
Relationship marketing
6
Selling
6
Verkauf
6
Sales
5
Emotion
4
Customer satisfaction
3
Arbeitspsychologie
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Arbeitszufriedenheit
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B-to-B-Marketing
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Beschaffung
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Business-to-business marketing
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Cognition
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Competence
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Customer service
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Führungskräfte
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Führungsstil
2
Internal communication
2
Interne Kommunikation
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Job satisfaction
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Kognition
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Kundenservice
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Neuroscience
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Neurowissenschaften
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Bagozzi, Richard P.
Hochstein, Bryan
Agnihotri, Raj
6
Homburg, Christian
4
Jaramillo, Fernando
4
Rutherford, Brian N.
4
Wieseke, Jan
4
Zablah, Alex R.
4
Barnes, Donald C.
3
Chaker, Nawar N.
3
Gabler, Colin B.
3
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3
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3
Iyer, Rajesh
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Johlke, Mark C.
3
Krush, Michael T.
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Svensson, Göran
3
Ahearne, Michael
2
Amenuvor, Fortune Edem
2
Arndt, Aaron D.
2
Auh, Seigyoung
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Babakus, Emin
2
Baker, Thomas L.
2
Bornemann, Torsten
2
Briggs, Elten
2
Brown, Tom
2
Brown, Tom J.
2
Calantone, Roger J.
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Collier, Joel E.
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Dingus, Rebecca
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Dubinsky, Alan J.
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Fichtel, Sina
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Folse, Judith Anne Garretson
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Gómez, Miguel I.
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Haddad, Abeer
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Han, Jie Hui
2
Hartmann, Nathaniel N.
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Haumann, Till
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Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
1
Journal of personal selling & sales management
1
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ECONIS (ZBW)
3
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1
Genetic and psychological underpinnings of motivation and satisfaction of industrial salespeople
Bagozzi, Richard P.
;
Verbeke, Willem J. M. I.
- In:
Industrial marketing management : the international …
85
(
2020
),
pp. 69-83
Persistent link: https://www.econbiz.de/10012212026
Saved in:
2
Gritting their teeth to close the sale : the positive effect of salesperson grit on job satisfaction and performance
Dugan, Riley
;
Hochstein, Bryan
;
Rouziou, Maria
; …
- In:
Journal of personal selling & sales management
39
(
2019
)
1
,
pp. 81-101
Persistent link: https://www.econbiz.de/10012200858
Saved in:
3
"Let's make a deal" : price outcomes and the interaction of customer persuasion knowledge and salesperson negotiation strategies
Holmes, Yvette M.
;
Beitelspacher, Lauren Skinner
; …
- In:
Journal of business research : JBR
78
(
2017
),
pp. 81-92
Persistent link: https://www.econbiz.de/10011736241
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