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~person:"Becker, Jörg"
~subject:"Beziehungsmarketing"
~type:"article"
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Search: subject:"Management"
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Beziehungsmarketing
Business process management
25
Prozessmanagement
24
Theorie
12
Theory
12
Deutschland
10
Germany
10
Betriebliches Informationssystem
8
Business intelligence system
8
Information management
8
Informationsmanagement
8
Relationship marketing
7
Workflow management system
7
Workflow-Management-System
7
Handel
6
Management-Informationssystem
6
Trade
6
Bundling strategy
5
Leistungsbündel
5
Management information system
5
Organisatorischer Wandel
5
Organizational change
5
Project management
5
Projektmanagement
5
Controlling
4
Data Warehouse
4
Data warehouse
4
Lieferantenmanagement
4
Management control
4
Supplier relationship management
4
Betriebliche Wertschöpfung
3
ERP system
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ERP-System
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Einzelhandel
3
Inter-firm cooperation
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Lieferkette
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Becker, Jörg
Bruhn, Manfred
69
Homburg, Christian
58
Kumar, V.
57
Han, Heesup
53
Hollebeek, Linda D.
45
Verhoef, Peter C.
39
Herrmann, Andreas
38
Mattila, Anna S.
38
Gil Saura, Irene
37
Huber, Frank
34
Palmatier, Robert W.
33
Smith, Alan D.
32
Prentice, Catherine
31
Svensson, Göran
30
Krafft, Manfred
28
Loureiro, Sandra Maria Correia
28
Thaichon, Park
28
Evanschitzky, Heiner
27
Stauss, Bernd
27
Quach, Sara
26
Walsh, Gianfranco
26
Georgi, Dominik
25
Grewal, Dhruv
25
Agnihotri, Raj
24
Hippner, Hajo
24
Hyun, Sunghyup Sean
24
Karjaluoto, Heikki
24
Klaus, Philipp
24
Stock-Homburg, Ruth
24
Töpfer, Armin
24
Wilde, Klaus D.
24
Bang, Nguyen
23
Ruyter, Ko de
23
Vrontis, Demetris
23
Eggert, Andreas
22
Matzler, Kurt
22
Rather, Raouf Ahmad
22
Gustafsson, Anders
21
Meyer, Anton
21
Neslin, Scott A.
21
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Journal of retailing and consumer services
2
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
1
Proceedings / First International Symposium on Services Science (ISSS'09) : March 23 - 25, 2009, Leipzig, Germany ; [part of the multiconference SABRE]
1
Wirtschaftsinformatik 2005 : eEconomy, eGovernment, eSociety ; mit 118 Tabellen ; [... 7. Internationale Tagung Wirtschaftsinformatik 2005 (WI2005), die vom 23. - 25. Februar 2005 an der Universität Bamberg stattfindet]
1
Source
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ECONIS (ZBW)
7
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1
Exploring customers' likeliness to use e-service touchpoints in brick and mortar retail
Barann, Benjamin
;
Betzing, Jan Hendrik
;
Niemann, Marco
; …
- In:
Electronic markets : EM ; the international journal of …
32
(
2022
)
2
,
pp. 523-545
Persistent link: https://www.econbiz.de/10013399572
Saved in:
2
Can't touch this? : conceptualizing the customer touchpoint in the context of omni-channel retailing
Barann, Benjamin
;
Hermann, Andreas
;
Heuchert, Markus
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013169717
Saved in:
3
Customer participation in virtual communities for local high streets
Betzing, Jan Hendrik
;
Kurtz, Michael
;
Becker, Jörg
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012238337
Saved in:
4
Towards a consolidated concept of maturity in providing customer solutions
Pöppelbuß, Jens
;
Knackstedt, Ralf
;
Becker, Jörg
- In:
Proceedings / First International Symposium on Services …
,
(pp. 295-307)
.
2009
Persistent link: https://www.econbiz.de/10003862635
Saved in:
5
Data-Warehousing im CRM
Becker, Jörg
;
Knackstedt, Ralf
- In:
Grundlagen des CRM : Strategie, Geschäftsprozesse und …
,
(pp. 757-782)
.
2011
Persistent link: https://www.econbiz.de/10008858190
Saved in:
6
Einführung in den Track: Customer Relationship
Management
(CRM) und Supplier RElationship
Management
(SRM)
Becker, Jörg
;
Grob, Heinz Lothar
;
Klug, Thomas
- In:
Wirtschaftsinformatik 2005 : eEconomy, eGovernment, …
,
(pp. 169-170)
.
2005
Persistent link: https://www.econbiz.de/10002675584
Saved in:
7
Ordnungsrahmen für die hybride Wertschöpfung
Becker, Jörg
;
Beverungen, Daniel
;
Knackstedt, Ralf
; …
- In:
Dienstleistungsmodellierung : Methoden, Werkzeuge und …
,
(pp. 110-128)
.
2008
Persistent link: https://www.econbiz.de/10003767039
Saved in:
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