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~person:"Bhupender Singh"
~person:"Shirouyehzad, Hadi"
~subject:"AHP-Verfahren"
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AHP-Verfahren
Ranking-Verfahren
7
AHP approach
6
Data-Envelopment-Analyse
6
Dienstleistungsqualität
6
Ranking method
6
Data envelopment analysis
5
Service quality
5
Bank
4
Multi-criteria analysis
4
Multikriterielle Entscheidungsanalyse
4
ranking
4
DEA
3
Iran
3
Performance measurement
3
Performance-Messung
3
Ranking
3
TOPSIS
3
sensitivity analysis
3
Bankgeschäft
2
Banking services
2
Benchmarking
2
Erfolgsfaktor
2
Hotellerie
2
Quality management
2
Qualitätsmanagement
2
Success factor
2
bank
2
service quality
2
AHP
1
ANP
1
Analytic network process (ANP)
1
Betriebliche Kennzahl
1
Bewertung
1
Bibliometrics
1
Bibliometrie
1
CSFs
1
Composer
1
Critical success factors (CSFs)
1
Customer satisfaction
1
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Article
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6
Case study
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English
7
Author
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Bhupender Singh
Shirouyehzad, Hadi
Dabestani, Reza
3
Grover, Sandeep
3
Ishizaka, Alessio
3
Arabzad, S. Mohammad
2
Balkenborg, Dieter
2
Bhattacharyya, Subhajit
2
Guru, Shivani
2
Hadad, Yossi
2
Kaplan, Todd R.
2
Keren, Baruch
2
Kumar, Rohit Vishal
2
Lofti, Farhad Hosseinzadeh
2
Mahalik, Debendra Kumar
2
Mahapatra, Siba Sankar
2
Tavakoli, Mohammad Mehdi
2
Triantaphyllou, Evangelos
2
Vikram Singh
2
Xiaoting Wang
2
Abu Taha, Rimal
1
Abudu, Shalamu
1
Agha, Salah R.
1
Akbarian, Dariush
1
Alberg, Dima
1
Amiri, Maghsoud
1
Arun, R.
1
Arunkumar, N.
1
Atmaca, Mete Emin
1
Azimi, Reza
1
Balamurugan, R.
1
Bansal, Ankit
1
Bardeji, Saeideh Farajzadeh
1
Basiri, Mohammad Hossein
1
Beganović, Admir I.
1
Bhatt, Rajiv
1
Bhattacharya, Mousumi
1
Bojovi´c, Nebojša
1
Büyüktahtakın, İ. Esra
1
Carpinetti, Luiz Cesar Ribeiro
1
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International journal of productivity and quality management : IJPQM
4
International journal of process management and benchmarking : IJPMB
1
Journal of modelling in management
1
Managerial auditing journal
1
Source
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ECONIS (ZBW)
6
OLC EcoSci
1
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1
An empirical study of benchmarking evaluation using MCDM in service industries
Bhupender Singh
;
Grover, Sandeep
;
Vikram Singh
- In:
Managerial auditing journal
32
(
2017
)
2
,
pp. 111-147
Persistent link: https://www.econbiz.de/10011619809
Saved in:
2
Proposing a hybrid method based on DEA and ANP for
ranking
organizational units and prioritizing human capital management drivers
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
; …
- In:
Journal of modelling in management
11
(
2016
)
1
,
pp. 213-239
Persistent link: https://www.econbiz.de/10011479745
Saved in:
3
An AHP/DEA
ranking
method based on service quality approach : a case study in hotel industry
Shirouyehzad, Hadi
;
Lofti, Farhad Hosseinzadeh
; …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 434-445
Persistent link: https://www.econbiz.de/10009745032
Saved in:
4
A novel hybrid model for selection of benchmarking technique in Indian service industries
Bhupender Singh
;
Grover, Sandeep
;
Vikram Singh
- In:
International journal of process management and …
7
(
2017
)
4
,
pp. 409-436
Persistent link: https://www.econbiz.de/10011857481
Saved in:
5
Performance evaluation of organisational units based on key performance indicators with agility approach by using MADM, QFD : a case study in Darakar Company
Shirouyehzad, Hadi
;
Rafiei, Farimah Mokhatab
; …
- In:
International journal of productivity and quality …
17
(
2016
)
2
,
pp. 198-214
Persistent link: https://www.econbiz.de/10011498229
Saved in:
6
Ranking
the branches of a private bank through the service quality gap approach and by using multi criteria decision making
Tavakoli, Mohammad Mehdi
;
Shirouyehzad, Hadi
- In:
International journal of productivity and quality …
12
(
2013
)
3
,
pp. 327-344
Persistent link: https://www.econbiz.de/10009788052
Saved in:
7
An AHP/DEA
ranking
method based on service quality approach : a case study in hotel industry
Shirouyehzad, Hadi
;
Lofti, Farhad Hosseinzadeh
; …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 434-445
Persistent link: https://www.econbiz.de/10010146207
Saved in:
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