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~person:"Bressolles, Grégory"
~person:"Park, Sang-June"
~person:"Rockoff, Jonah E."
~subject:"Messung"
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Messung
Dienstleistungsqualität
39
Service quality
39
Lehrkräfte
22
Teaching profession
22
Bildungsniveau
13
Educational achievement
13
School
13
Schule
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9
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1988-2009
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3
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Bressolles, Grégory
Park, Sang-June
Rockoff, Jonah E.
Bruhn, Manfred
7
Woratschek, Herbert
6
Bauer, Hans H.
5
Bacher-Hicks, Andrew
4
Benkenstein, Martin
4
Doménech, Rafael
4
Falk, Tomas
4
Fuente, Ángel de la
4
Gruber, Jonathan
4
Kane, Thomas J.
4
Salini, Silvia
4
Zhang, Min
4
Burns, Marguerite
3
Carlson, Jamie
3
Cheng, Ching-Chan
3
Chetty, Raj
3
Chin, Mark J.
3
Doyle, Joseph J.
3
Graves, John A.
3
Hammerschmidt, Maik
3
Mullahy, John
3
Muriel, Alastair
3
Möller, Manuela
3
Olandt, Henrik
3
Pepels, Werner
3
Prybutok, Victor R.
3
Rothstein, Jesse
3
Shahin, Arash
3
Smith, Jeffrey A.
3
Staiger, Douglas
3
Tsoukatos, Evangelos
3
Yi, Youjae
3
Aksoy, Lerzan
2
Akter, Shahriar
2
AlNajem, Mohamad N.
2
Altuntas, Serkan
2
Asif, Muhammad
2
Audrezet, Alice
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The American economic review
2
The service industries journal
2
Total quality management & business excellence
2
Discussion paper / Centre for Economic Policy Research
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
Transforming e-business practices and applications : emerging technologies and concepts
1
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ECONIS (ZBW)
9
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1
Assessing recommendation on a combination analysis of SERVPERF (or SERVQUAL) and IPA
Park, Sang-June
;
Yi, Youjae
- In:
Total quality management & business excellence
33
(
2022
)
15
,
pp. 1777-1798
Persistent link: https://www.econbiz.de/10013482814
Saved in:
2
The linkages between alternative models measuring service quality
Park, Sang-June
;
Yi, Youjae
;
Lee, Yeong-Ran
- In:
Total quality management & business excellence
33
(
2022
)
11
,
pp. 1264-1294
Persistent link: https://www.econbiz.de/10013352668
Saved in:
3
A composite measure of performance-expectation and performance-only measures
Park, Sang-June
;
Yi, Youjae
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 936-947
Persistent link: https://www.econbiz.de/10011847999
Saved in:
4
Measuring the impacts of teachers : comment
Rothstein, Jesse
- In:
The American economic review
107
(
2017
)
6
,
pp. 1656-1684
Persistent link: https://www.econbiz.de/10011701268
Saved in:
5
Measuring the impacts of teachers : reply
Chetty, Raj
;
Friedman, John N
;
Rockoff, Jonah E.
- In:
The American economic review
107
(
2017
)
6
,
pp. 1685-1717
Persistent link: https://www.econbiz.de/10011701272
Saved in:
6
Performance-only measures vs. performance-expectation measures of service quality
Park, Sang-June
;
Yi, Youjea
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 741-756
Persistent link: https://www.econbiz.de/10011672380
Saved in:
7
Measuring the impacts of teachers : response to Rothstein (2014)
Chetty, Raj
;
Friedman, John
;
Rockoff, Jonah E.
-
2015
Persistent link: https://www.econbiz.de/10011347291
Saved in:
8
The measurement of electronic service quality : improvements and application
Bressolles, Grégory
;
Nantel, Jacques
- In:
Transforming e-business practices and applications : …
,
(pp. 344-363)
.
2010
Persistent link: https://www.econbiz.de/10003925284
Saved in:
9
The measurement of electronic service quality: improvements and application
Bressolles, Grégory
;
Nantel, Jacques
- In:
International journal of e-business research : an …
4
(
2008
)
3
,
pp. 1-19
Persistent link: https://www.econbiz.de/10003735392
Saved in:
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