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~person:"Casidy, Riza"
~person:"Krafft, Manfred"
~person:"Van den Poel, Dirk"
~subject:"Customer satisfaction"
~subject:"Supplier relationship management"
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Search: subject:"Beziehungsmarketing"
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Customer satisfaction
Supplier relationship management
Beziehungsmarketing
93
Relationship marketing
93
Consumer behaviour
20
Konsumentenverhalten
20
Kundenzufriedenheit
16
Theorie
13
Theory
13
Lieferantenmanagement
12
Marketing management
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Marketingmanagement
12
Customer value
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Kundenwert
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B-to-B-Marketing
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Business-to-business marketing
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Deutschland
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Management-Informationssystem
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Higher education institution
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Kundenintegration
5
Kundenmanagement
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Market segmentation
5
Marktsegmentierung
5
New product development
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5
Relationship quality
5
Service quality
5
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English
21
German
6
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Casidy, Riza
Krafft, Manfred
Van den Poel, Dirk
Homburg, Christian
35
Han, Heesup
33
Svensson, Göran
29
Bruhn, Manfred
25
Mattila, Anna S.
22
Gil Saura, Irene
20
Prentice, Catherine
19
Mittal, Vikas
15
Aksoy, Lerzan
14
Hyun, Sunghyup Sean
14
Quach, Sara
14
Stock-Homburg, Ruth
14
Wong, IpKin Anthony
14
Ahlert, Dieter
13
Bilgihan, Anil
13
Gustafsson, Anders
13
Usman, Osly
13
Balaji, M. S.
12
Evanschitzky, Heiner
12
Kim, Wansoo
12
Klaus, Philipp
12
Kleinaltenkamp, Michael
12
Kumar, V.
12
Mostert, Pierre
12
Rather, Raouf Ahmad
12
Thaichon, Park
12
Bang, Nguyen
11
Blut, Markus
11
Keiningham, Timothy
11
Loureiro, Sandra Maria Correia
11
McColl-Kennedy, Janet R.
11
Roberts-Lombard, Mornay
11
So, Kevin Kam Fung
11
Wieseke, Jan
11
Barnes, Donald C.
10
Bauer, Hans H.
10
Edvardsson, Bo
10
Grégoire, Yany
10
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
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Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of business economics : JBE
2
Journal of retailing and consumer services
2
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
2
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
2
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal
1
Cross-functional innovation management : perspectives from different disciplines ; to Klaus Brockhoff for his 65. birthday
1
European journal of marketing
1
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of nonprofit & public sector marketing
1
Quantitative marketing and marketing management : marketing models and methods in theory and practice ; dedicated to Udo Wagner
1
Services marketing quarterly
1
The journal of brand management : an international journal
1
The journal of business & industrial marketing
1
Tourism management : research, policies, practice
1
Wissenschaftliche Schriftenreihe des Zentrums für Marktorientierte Unternehmensführung (ZMU)
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ECONIS (ZBW)
27
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1
A configurational approach to understanding relationship characteristics in differing levels of servitization
Kramer, Victoria
;
Krafft, Manfred
;
Storbacka, Kaj
- In:
Industrial marketing management : the international …
117
(
2024
),
pp. 42-65
Persistent link: https://www.econbiz.de/10014531452
Saved in:
2
The effects of B2B sustainable brand positioning on relationship outcomes
Casidy, Riza
;
Lie, David Sugianto
- In:
Industrial marketing management : the international …
109
(
2023
),
pp. 245-256
Persistent link: https://www.econbiz.de/10014282237
Saved in:
3
Maximizing customer adoption outcomes in emerging industrial markets via supplier innovativeness and relationship quality
Nyadzayo, Munyaradzi
;
Casidy, Riza
;
Mohan, Mayoor
- In:
The journal of business & industrial marketing
38
(
2023
)
4
,
pp. 958-973
Persistent link: https://www.econbiz.de/10014227520
Saved in:
4
The effects of supplier B2B sustainability positioning on buyer performance : the role of trust
Casidy, Riza
;
Yan, Li
- In:
Industrial marketing management : the international …
102
(
2022
),
pp. 311-323
Persistent link: https://www.econbiz.de/10013259087
Saved in:
5
Customer brand engagement and co-production : an examination of key boundary conditions in the sharing economy
Casidy, Riza
;
Leckie, Civilai
;
Nyadzayo, Munyaradzi
; …
- In:
European journal of marketing
56
(
2022
)
10
,
pp. 2594-2621
Persistent link: https://www.econbiz.de/10013457378
Saved in:
6
Customer identification : the missing link between relationship quality and supplier performance
Mohan, Mayoor
;
Nyadzayo, Munyaradzi W.
;
Casidy, Riza
- In:
Industrial marketing management : the international …
97
(
2021
),
pp. 220-232
Persistent link: https://www.econbiz.de/10013206320
Saved in:
7
Relationship factors and firms' willingness-to-pay : a comparison of east-west settings
Nyadzayo, Munyaradzi W.
;
Mohan, Mayoor
;
Casidy, Riza
- In:
Industrial marketing management : the international …
91
(
2020
),
pp. 397-410
Persistent link: https://www.econbiz.de/10012422289
Saved in:
8
Drivers and outcomes of relationship quality with professional service firms : an SME owner-manager perspective
Casidy, Riza
;
Nyadzayo, Munyaradzi
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 27-42
Persistent link: https://www.econbiz.de/10012026090
Saved in:
9
Enhancing hotel brand performance through fostering brand relationship orientation in the minds of consumers
Casidy, Riza
;
Wymer, Walter
;
O'Cass, Aron
- In:
Tourism management : research, policies, practice
66
(
2018
),
pp. 72-84
Persistent link: https://www.econbiz.de/10011813817
Saved in:
10
Service recovery, justice perception, and forgiveness : the "other customers" perspectives
Shin, Hyunju
;
Casidy, Riza
;
Mattila, Anna S.
- In:
Services marketing quarterly
39
(
2018
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10011804112
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