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~person:"Edvardsson, Bo"
~person:"Herstatt, Cornelius"
~person:"Lev, Benjamin"
~subject:"Kundenintegration"
~type_genre:"Article in journal"
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Kundenintegration
Innovation management
40
Innovationsmanagement
40
Innovation
30
New product development
21
Produktentwicklung
21
Dienstleistungsqualität
19
Service quality
19
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18
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Edvardsson, Bo
Herstatt, Cornelius
Lev, Benjamin
Hollebeek, Linda D.
22
Hippel, Eric von
16
Brodie, Roderick J.
11
Füller, Johann
11
De Jong, Jeroen P. J.
10
Hajli, Nick
10
Rahman, Zillur
9
Schreier, Martin
9
Witell, Lars
9
Brem, Alexander
8
Jaakkola, Elina
8
Roy, Sanjit
8
Conduit, Jodie
7
Harrigan, Paul
7
Ind, Nicholas
7
Loureiro, Sandra Maria Correia
7
Raasch, Christina
7
Rather, Raouf Ahmad
7
Busser, James A.
6
Hienerth, Christoph
6
Hyysalo, Sampsa
6
Islam, Jamid Ul
6
Kristensson, Per
6
Le Nguyen Hau
6
Leimeister, Jan Marco
6
Lievens, Annouk
6
Malthouse, Edward C.
6
Morgan, Todd
6
Nambisan, Satish
6
Piller, Frank T.
6
Plewa, Carolin
6
Rubalcaba-Bermejo, Luis
6
Schweisfurth, Tim
6
Shin, Hakseung
6
Shulga, Lenna V.
6
Woratschek, Herbert
6
Bilgram, Volker
5
Bretschneider, Ulrich
5
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International journal of innovation management
3
Journal of service management
3
International journal of product development : IJPD
2
The journal of services marketing
2
Creativity and innovation management
1
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
1
International journal of technology, policy and management : IJTPM
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
The journal of product innovation management : an international publication of the Product Development & Management Association
1
The service industries journal
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ECONIS (ZBW)
17
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1
Bringing agile project
management
into lead user projects
Lehnen, Jens
;
Schmidt, Tobias S.
;
Herstatt, Cornelius
- In:
International journal of product development : IJPD
21
(
2016
)
2/3
,
pp. 212-232
Persistent link: https://www.econbiz.de/10011648798
Saved in:
2
Determinants of user innovator behaviour in the silver market
Wellner, Konstantin
;
Herstatt, Cornelius
- In:
International journal of innovation management
18
(
2014
)
6
,
pp. 1-24
Persistent link: https://www.econbiz.de/10010475697
Saved in:
3
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
4
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
5
Die frühen Innovationsphasen : Bedeutung, Gestaltungsansätze und empirische Befunde
Herstatt, Cornelius
- In:
Industrie-Management : Zeitschrift für industrielle …
25
(
2009
)
1
,
pp. 13-15
Persistent link: https://www.econbiz.de/10003802113
Saved in:
6
Show you care : initiating co-creation in service recovery
Xu, Yingzi
;
Marshall, Roger
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
3
,
pp. 369-387
Persistent link: https://www.econbiz.de/10010384971
Saved in:
7
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
8
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
9
To own or not to own: how ownership impacts user innovation : an empirical study
Tietze, Frank
;
Pieper, Thorsten
;
Herstatt, Cornelius
- In:
Technovation : the international journal of …
38
(
2015
),
pp. 50-63
Persistent link: https://www.econbiz.de/10011563337
Saved in:
10
Embedded (lead) users as catalysts to product diffusion
Schweisfurth, Tim
;
Herstatt, Cornelius
- In:
Creativity and innovation management
24
(
2015
)
1
,
pp. 151-168
Persistent link: https://www.econbiz.de/10011298010
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