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~person:"Edvardsson, Bo"
~person:"Léo, Pierre-Yves"
~person:"Stauss, Bernd"
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Dienstleistungssektor
52
Service industry
49
Dienstleistung
21
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17
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10
Business services
9
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9
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Edvardsson, Bo
Léo, Pierre-Yves
Stauss, Bernd
Gallouj, Fai͏̈z
41
Mattoo, Aaditya
41
Corsten, Hans
35
Rubalcaba-Bermejo, Luis
32
Kaiser, Ulrich
31
Cuadrado Roura, Juan R.
30
Daniels, Peter W.
30
Miles, Ian D.
28
Djellal, Faridah
25
Wirtz, Jochen
25
Bruhn, Manfred
23
Talib, Faisal
23
Hoekman, Bernard M.
22
Bosch, Gerhard
21
Rahman, Zillur
21
Gössinger, Ralf
20
Ghani, Ejaz
19
Kowalkowski, Christian
19
Philippe, Jean
19
Audretsch, David B.
18
Witell, Lars
18
Morikawa, Masayuki
17
Shepherd, Ben
17
Falk, Martin
16
Gornig, Martin
16
Hipp, Christiane
16
Savona, Maria
16
Bryson, John R.
15
Büttgen, Marion
15
Evangelista, Rinaldo
15
Gustafsson, Anders
15
Petit, Pascal
15
Qureshi, M. N.
15
Bullinger, Hans-Jörg
14
Gupta, Poonam
14
Görg, Holger
14
Mesch, Michael
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Journal of service management
4
Business transformation for a sustainable future
2
Notes de recherche
2
The handbook of innovation and services : a multi-disciplinary perspective
2
The journal of services marketing
2
The service industries journal
2
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2
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Economies et sociétés ; 45,3
1
European review of service economics and management
1
Fokus Dienstleistungsmarketing
1
Forum Dienstleistungsmanagement
1
Gabler Wissenschaft & Praxis
1
Gewinn und Ethik! : ethische Perspektiven in den Wirtschaftswissenschaften; Festschrift zum 20jährigen Gründungsjubiläum der Wirtschaftswissenschaftlichen Fakultät Ingolstadt der Katholischen Universität Eichstätt-Ingolstadt
1
Growth and change : a journal of urban and regional policy
1
Implementing international services : a tailorable method for market assessment, modularization, and process transfer
1
Integratives Dienstleistungsmanagement : Grundlagen, Beschaffung, Produktion, Marketing, Qualität; ein Reader
1
Journal of business research : JBR
1
Journal of service research
1
Journal of service research : JSR
1
Latin America's emergence in global services : a new driver of structural change in the region?
1
Management, organizations and society
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Qualitätsmanagement im Dienstleistungsbereich : Assessment - Sicherung - Entwicklung
1
Revue d'économie industrielle
1
Revue d'économie régionale & urbaine : RERU
1
Roland Berger strategy consultants
1
Routledge series in management, organization and society
1
Service industries and economic development
1
Services et métropoles : formes urbaines et changement économique
1
Services science : fundamentals, challenges and future developments
1
SpringerLink / Bücher
1
The journal of business & industrial marketing
1
Total-Quality-Management ; 2
1
Trading services in the global economy
1
Villes et entreprises
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ECONIS (ZBW)
51
USB Cologne (EcoSocSci)
1
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1
Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina
;
Koskela-Huotari, Kaisa
;
Tronvoll, Bård
; …
- In:
Journal of service research
24
(
2021
)
2
,
pp. 168-186
Persistent link: https://www.econbiz.de/10012522519
Saved in:
2
Learning from the pioneering founders of the service research field
Bowen, David E.
;
Fisk, Raymond P.
;
Bateson, John E. G.
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 605-630
Persistent link: https://www.econbiz.de/10014338196
Saved in:
3
Designing for transformative collaboration in complex service systems
Patrício, Lia
;
Fisk, Raymond P.
;
Edvardsson, Bo
- In:
Business transformation for a sustainable future
,
(pp. 73-96)
.
2022
Persistent link: https://www.econbiz.de/10014471030
Saved in:
4
Advancing service research at the Base of the Pyramid : a service ecosystems perspective
Valdés-Loyola, Ana
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
Business transformation for a sustainable future
,
(pp. 123-140)
.
2022
Persistent link: https://www.econbiz.de/10014471041
Saved in:
5
How platforms foster service innovations
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012290787
Saved in:
6
Dysfunktionales Beschwerdeverhalten : Ausprägungen, Entstehung, Auswirkungen und Managementimplikationen
Plein, Katrin
-
2016
Persistent link: https://www.econbiz.de/10011381930
Saved in:
7
The new go-between services : peer-to-peer sharing platforms in hospitality services
Bertrand, Daisy
;
Léo, Pierre-Yves
;
Philippe, Jean
- In:
European review of service economics and management
(
2019
)
2/8
,
pp. 17-53
Persistent link: https://www.econbiz.de/10012162884
Saved in:
8
Does one size fit all? : new service development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
9
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
10
La relation de service à l'international : dimensions technologiques et culturelles
Léo, Pierre-Yves
(
ed.
);
Philippe, Jean
(
ed.
)
-
2017
Persistent link: https://www.econbiz.de/10011779947
Saved in:
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