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~person:"Gal-Or, Esther"
~person:"Tucker, Anita L."
~subject:"Qualitätsmanagement"
~subject:"Theorie"
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Qualitätsmanagement
Theorie
Hospital
23
Krankenhaus
23
Gesundheitsversorgung
9
Health care
9
Dienstleistungsqualität
7
Service quality
7
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healthcare
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empirical operations
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hospitals
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Gal-Or, Esther
Tucker, Anita L.
Siciliani, Luigi
42
Straume, Odd Rune
25
Brekke, Kurt R.
14
Vogt, William B.
13
Gaynor, Martin
12
Kessler, Daniel P.
11
Gravelle, Hugh
10
McClellan, Mark B.
10
McFadden, Kathleen L.
10
Mougeot, Michel
10
Levaggi, Rosella
9
Dranove, David
8
Gowen, Charles, III.
8
Naegelen, Florence
8
Fleßa, Steffen
7
Frank, Richard G.
7
Helmig, Bernd
7
Salkever, David S.
7
Brekke, Kurt Richard
6
Dietrich, Martin
6
Hellmann, Wolfgang
6
Herr, Annika
6
Leleu, Hervé
6
Schmutte, Andre M.
6
Staiger, Douglas
6
Tambour, Magnus
6
Tscheulin, Dieter K.
6
Wedig, Gerard J.
6
Antony, Jiju
5
Bhat, Shreeranga
5
Bughin, Jacques
5
Burns, Lawton R.
5
Capps, Cory S.
5
Cardoen, Brecht
5
Demeulemeester, Erik
5
Eichhorn, Siegfried
5
Eiff, Wilfried von
5
Gapenski, Louis C.
5
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Management science : journal of the Institute for Operations Research and the Management Sciences
3
Working papers / Harvard Business School, Division of Research
3
ohne Titel
2
Advances in applied microeconomics : a research annual
1
Journal of economics & management strategy : JEMS
1
Journal of health economics
1
Production and operations management : an international journal of the Production and Operations Management Society
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ECONIS (ZBW)
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Capacity pooling in hospitals : the hidden consequences of off-service placement
Song, Hummy
;
Tucker, Anita L.
;
Graue, Ryan
;
Moravick, Sarah
- In:
Management science : journal of the Institute for …
66
(
2020
)
9
,
pp. 3825-3842
Persistent link: https://www.econbiz.de/10012297704
Saved in:
2
The impact of conformance and experiential quality on healthcare cost and clinical performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
-
2013
Persistent link: https://www.econbiz.de/10010188436
Saved in:
3
Hurry up and wait : differential impacts of congestion, bottleneck pressure, and predictability on patient length of stay
Jaeker, Jillian Berry
;
Tucker, Anita L.
-
2012
Persistent link: https://www.econbiz.de/10009678202
Saved in:
4
The impact of combining conformance and experiential quality on hospitals’ readmissions and cost performance
Senot, Claire
;
Chandrasekaran, Aravind
;
Ward, Peter T.
; …
- In:
Management science : journal of the Institute for …
62
(
2016
)
3
,
pp. 829-848
Persistent link: https://www.econbiz.de/10011453574
Saved in:
5
The impact of workaround difficulty on frontline employees’ response to operational failures : a laboratory experiment on medication administration
Tucker, Anita L.
- In:
Management science : journal of the Institute for …
62
(
2016
)
4
,
pp. 1124-1144
Persistent link: https://www.econbiz.de/10011470674
Saved in:
6
The effectiveness of management-by-walking-around : a randomized field study
Tucker, Anita L.
;
Singer, Sara J.
- In:
Production and operations management : an international …
24
(
2015
)
2
,
pp. 253-271
Persistent link: https://www.econbiz.de/10010528689
Saved in:
7
Going through the motions : an empirical test of management involvement in process improvement
Tucker, Anita L.
;
Singer, Sara J.
-
2009
Persistent link: https://www.econbiz.de/10003931412
Saved in:
8
Mergers and exclusionary practices in health care markets
Gal-Or, Esther
- In:
Journal of economics & management strategy : JEMS
8
(
1999
)
3
,
pp. 315-350
Persistent link: https://www.econbiz.de/10001404767
Saved in:
9
The profitability of vertical mergers between hospitals and physician practices
Gal-Or, Esther
- In:
Journal of health economics
18
(
1999
)
5
,
pp. 623-654
Persistent link: https://www.econbiz.de/10001453347
Saved in:
10
Quality competition versus uninsurance in health care markets
Gal-Or, Esther
-
1999
Persistent link: https://www.econbiz.de/10001481959
Saved in:
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