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~person:"Galetzka, Mirjam"
~person:"Knechel, W. Robert"
~subject:"Dienstleistungsqualität"
~subject:"Performance measurement"
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Search: subject_exact:"KPI (Key performance indicator)"
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Dienstleistungsqualität
Performance measurement
Performance-Messung
4
Service quality
4
Measurement
2
Messung
2
Scale development
2
Scale validation
2
Betriebliche Kennzahl
1
Bewertung
1
Business services
1
Cleanliness
1
Consumer behaviour
1
Customer satisfaction
1
Evaluation
1
Experience
1
Financial audit
1
Financial ratio
1
Financial statement audit
1
Firm performance
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Hospital
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Hospitality
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Jahresabschlussprüfung
1
Konsumentenverhalten
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Krankenhaus
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Kundenzufriedenheit
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Perception
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Perceptions
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Quality management
1
Qualitätsmanagement
1
Service
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Train stations
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Unternehmensdienstleistung
1
Unternehmenserfolg
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Wahrnehmung
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Wirtschaftsprüfung
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audit quality
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non-audit services
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operating performance
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organization capital
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Galetzka, Mirjam
Knechel, W. Robert
Epstein, Marc J.
26
Ukko, Juhani
26
Gunasekaran, Angappa
23
Zhu, Joe
23
Gleich, Ronald
22
Saunila, Minna
22
Hofmann, Christian
21
Jääskeläinen, Aki
20
Abdel-Maksoud, Ahmed
19
Lueg, Rainer
19
Pekkola, Sanna
19
Eling, Martin
18
Guirguis, Michel
18
Sarkis, Joseph
18
Baird, Kevin
16
Liang, Liang
16
Schaltegger, Stefan
15
Terziev, Venelin
15
Ammann, Manuel
14
Davila, Antonio
14
Garengo, Patrizia
14
Mester, Loretta J.
14
Shirouyehzad, Hadi
14
Bourne, Mike
13
Ensslin, Sandra Rolim
13
Ferson, Wayne E.
13
Hughes, Joseph P.
13
Kweh, Qian Long
13
Taticchi, Paolo
13
Agarwal, Vikas
12
Ambler, Tim
12
Assaf, A. Georges
12
Caporale, Guglielmo Maria
12
Hoque, Zahirul
12
Lima, Edson Pinheiro de
12
Lu, Wen-Min
12
Neely, Andy
12
Saen, Reza Farzipoor
12
Shahin, Arash
12
Caporin, Massimiliano
11
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International journal of hospitality management
2
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
1
Auditing : a journal of practice & theory
1
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ECONIS (ZBW)
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Investments in auditor-provided non-audit services and future operating performance
Ciconte, William
;
Knechel, W. Robert
;
Mayberry, Michael A.
- In:
Auditing : a journal of practice & theory
41
(
2022
)
2
,
pp. 141-164
Persistent link: https://www.econbiz.de/10013346676
Saved in:
2
Measuring perceived cleanliness in service environments : scale development and validation
Vos, Martijn C.
;
Galetzka, Mirjam
;
Mobach, Mark P.
; …
- In:
International journal of hospitality management
83
(
2019
),
pp. 11-18
Persistent link: https://www.econbiz.de/10012121900
Saved in:
3
Measuring the experience of hospitality : scale development and validation
Pijls, Ruth
;
Groen, Brenda H.
;
Galetzka, Mirjam
;
Pruyn, Ad
- In:
International journal of hospitality management
67
(
2017
),
pp. 125-133
Persistent link: https://www.econbiz.de/10011785179
Saved in:
4
The effect of benchmarked performance measures and strategic analysis on auditors' risk assessments and mental models
Knechel, W. Robert
;
Salterio, Steven E.
; …
- In:
Accounting, organizations and society : an …
35
(
2010
)
3
,
pp. 316-333
Persistent link: https://www.econbiz.de/10003976369
Saved in:
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