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~person:"Gallarza, Martina G."
~person:"Saarijärvi, Hannu"
~subject:"Konsumentenverhalten"
~subject:"Service quality"
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Konsumentenverhalten
Service quality
Customer value
17
Kundenwert
17
Beziehungsmarketing
12
Relationship marketing
12
Betriebliche Wertschöpfung
8
Value creation
8
Customer satisfaction
7
Kundenzufriedenheit
7
Consumer behaviour
6
Dienstleistungsqualität
5
Value dimensions
3
Digital platform
2
Digitale Plattform
2
Einzelhandel
2
Ethiopia
2
Loyalty
2
Perceived value
2
Retail trade
2
Satisfaction
2
Tourism industry
2
Tourismuswirtschaft
2
consumer value
2
loyalty
2
value co-creation
2
Äthiopien
2
Bibliometrics
1
Bibliometrie
1
Big event
1
Causal model
1
Causal models
1
Causality analysis
1
Co-operatives
1
Cognition
1
Cognitive and affective satisfaction
1
Conceptualizing customer value propositions
1
Construct validity
1
Consumer cooperative
1
Consumer cooperatives
1
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Undetermined
7
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Article
9
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Article in journal
9
Aufsatz in Zeitschrift
9
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English
9
Author
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Gallarza, Martina G.
Saarijärvi, Hannu
Ko, Eunju
10
Kumar, V.
8
Kim, Kyung Hoon
6
Geruso, Michael
5
Gil Saura, Irene
5
Prinz, Daniel
5
Sesé, F. Javier
5
Del Chiappa, Giacomo
4
Kleinaltenkamp, Michael
4
Layton, Timothy J.
4
McColl-Kennedy, Janet R.
4
Peppers, Don
4
Reinartz, Werner J.
4
Rogers, Martha
4
Ahn, Jiseon
3
Cambra-Fierro, Jesús
3
Cossío-Silva, Francisco-José
3
Dedeoğlu, Bekir Bora
3
Gligor, David M.
3
Guo, Lin
3
Heinonen, Kristina
3
Hollebeek, Linda D.
3
Itani, Omar S.
3
Kim, Sang Jin
3
Le Nguyen Hau
3
Loane, Susan Stewart
3
Melero-Polo, Iguácel
3
Mostafa Rasoolimanesh, S.
3
Pham Ngoc Thuy
3
Prohl-Schwenke, Katharina
3
Rajagopal
3
Revilla Camacho, Maria Angeles
3
Rintamäki, Timo
3
Shamim, Amjad
3
Tang, Chuanyi
3
Vega Vázquez, Manuela
3
Vera, Jorge
3
Verhoef, Peter C.
3
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AMS review : official publication of the Academy of Marketing Science
1
International journal of consumer studies
1
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of retailing and consumer services
1
Journal of service management
1
The international review of retail, distribution and consumer research
1
The journal of services marketing
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
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1
Consumer value of virtual music festivals
Gallarza, Martina G.
;
Tubillejas-Andrés, Berta
; …
- In:
International journal of consumer studies
47
(
2023
)
5
,
pp. 2012-2030
Persistent link: https://www.econbiz.de/10014335665
Saved in:
2
Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1436-1473
Persistent link: https://www.econbiz.de/10013387412
Saved in:
3
A customer value perspective to service experiences in restaurants
Yrjölä, Mika
;
Rintamäki, Timo
;
Saarijärvi, Hannu
; …
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 91-101
Persistent link: https://www.econbiz.de/10012115044
Saved in:
4
Omni-channel retailing : propositions, examples and solutions
Yrjölä, Mika
;
Spence, Mark T.
;
Saarijärvi, Hannu
- In:
The international review of retail, distribution and …
28
(
2018
)
3
,
pp. 259-276
Persistent link: https://www.econbiz.de/10011885383
Saved in:
5
A multidimensional service-value scale based on Holbrook's typology of customer value : bridging the gap between the concept and its measurement
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 724-762
Persistent link: https://www.econbiz.de/10011731230
Saved in:
6
Intrinsic value dimensions and the value-satisfaction-loyalty chain : a causal model for services
Gallarza, Martina G.
;
Arteaga-Moreno, Francisco
;
Del …
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 165-185
Persistent link: https://www.econbiz.de/10011487022
Saved in:
7
Consumer cooperatives : uncovering the value potential of customer ownership
Talonen, Antti
;
Jussila, Iiro
;
Saarijärvi, Hannu
; …
- In:
AMS review : official publication of the Academy of …
6
(
2016
)
3/4
,
pp. 142-156
Persistent link: https://www.econbiz.de/10011627990
Saved in:
8
Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
International journal of hospitality management
47
(
2015
),
pp. 140-150
Persistent link: https://www.econbiz.de/10011312536
Saved in:
9
The quality-value-satisfaction-loyalty chain : relationships and impacts
Gallarza, Martina G.
;
Gil Saura, Irene
;
Moreno, …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10009738872
Saved in:
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