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~person:"Geruso, Michael"
~person:"Saarijärvi, Hannu"
~subject:"Konsumentenverhalten"
~subject:"Service quality"
~type:"article"
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Konsumentenverhalten
Service quality
Customer value
9
Kundenwert
9
Beziehungsmarketing
6
Relationship marketing
6
Betriebliche Wertschöpfung
4
Value creation
4
Consumer behaviour
3
Dienstleistungsqualität
2
Digital platform
2
Digitale Plattform
2
Einzelhandel
2
Retail trade
2
Anreiz
1
Co-operatives
1
Conceptualizing customer value propositions
1
Consumer cooperative
1
Consumer cooperatives
1
Cooperative
1
Customer integration
1
Customer orientation
1
Customer satisfaction
1
Customer value proposition
1
Digital Platforms
1
Digitalisierung
1
Digitization
1
Discovery Limited (insurance)
1
E-commerce
1
Electronic Commerce
1
Empowerment
1
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1
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1
Führungskräfte
1
Gastronomie
1
Genossenschaft
1
Gesetzliche Krankenversicherung
1
Incentives
1
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1
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Geruso, Michael
Saarijärvi, Hannu
Ko, Eunju
10
Gallarza, Martina G.
6
Kim, Kyung Hoon
6
Kumar, V.
6
Gil Saura, Irene
5
McColl-Kennedy, Janet R.
5
Sesé, F. Javier
5
Ahn, Jiseon
4
Del Chiappa, Giacomo
4
Hollebeek, Linda D.
4
Cambra-Fierro, Jesús
3
Cossío-Silva, Francisco-José
3
Dedeoğlu, Bekir Bora
3
Gligor, David M.
3
Heinonen, Kristina
3
Itani, Omar S.
3
Kim, Sang Jin
3
Kleinaltenkamp, Michael
3
Le Nguyen Hau
3
Loane, Susan Stewart
3
Melero-Polo, Iguácel
3
Mostafa Rasoolimanesh, S.
3
Pham Ngoc Thuy
3
Rajagopal
3
Reinartz, Werner J.
3
Revilla Camacho, Maria Angeles
3
Rintamäki, Timo
3
Shamim, Amjad
3
Sweeney, Jillian C.
3
Vega Vázquez, Manuela
3
Vera, Jorge
3
Verhoef, Peter C.
3
Webster, Cynthia M.
3
Aarikka-Stenroos, Leena
2
Akter, Shahriar
2
Al Haj Eid, Mohammad Badi’
2
Albinsson, Pia A.
2
Andrews, Lynda
2
Arteaga, Francisco
2
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AMS review : official publication of the Academy of Marketing Science
1
American economic journal : a journal of the American Economic Association
1
Journal of retailing and consumer services
1
The international review of retail, distribution and consumer research
1
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ECONIS (ZBW)
4
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1
A customer value perspective to service experiences in restaurants
Yrjölä, Mika
;
Rintamäki, Timo
;
Saarijärvi, Hannu
; …
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 91-101
Persistent link: https://www.econbiz.de/10012115044
Saved in:
2
Screening in contract design : evidence from the ACA Health Insurance exchanges
Geruso, Michael
;
Layton, Timothy
;
Prinz, Daniel
- In:
American economic journal : a journal of the American …
11
(
2019
)
2
,
pp. 64-107
Persistent link: https://www.econbiz.de/10012012255
Saved in:
3
Omni-channel retailing : propositions, examples and solutions
Yrjölä, Mika
;
Spence, Mark T.
;
Saarijärvi, Hannu
- In:
The international review of retail, distribution and …
28
(
2018
)
3
,
pp. 259-276
Persistent link: https://www.econbiz.de/10011885383
Saved in:
4
Consumer cooperatives : uncovering the value potential of customer ownership
Talonen, Antti
;
Jussila, Iiro
;
Saarijärvi, Hannu
; …
- In:
AMS review : official publication of the Academy of …
6
(
2016
)
3/4
,
pp. 142-156
Persistent link: https://www.econbiz.de/10011627990
Saved in:
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