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~person:"Grönroos, Christian"
~subject:"Services"
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Services
Dienstleistung
15
Dienstleistungsmarketing
6
Marketing
6
Services marketing
6
Betriebliche Wertschöpfung
4
Beziehungsmarketing
4
Management
4
Relationship marketing
4
Value creation
4
Customer integration
3
Customer value
3
Dienstleistungssektor
3
Kundenintegration
3
Kundenwert
3
Lieferantenmanagement
3
Marketing theory
3
Marketingtheorie
3
Supplier relationship management
3
Dienstleistungsbetrieb
2
Dienstleistungsqualität
2
Forschung
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Research
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Service industry
2
Service logic
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Service quality
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Value co-creation
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Absatz
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Beyond offering value propositions
1
Beziehungsmanagement
1
Business start-up
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Competitive advantage
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Customer
1
Customer centricity
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Dienstleistungen
1
Dienstleistungsgewerbe
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Dienstleistungsmanagement
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Language
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English
11
Author
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Grönroos, Christian
Corsten, Hans
23
Edvardsson, Bo
22
Bruhn, Manfred
19
Gössinger, Ralf
19
Witell, Lars
17
Gallouj, Fai͏̈z
16
Gustafsson, Anders
15
Görg, Holger
14
Kowalkowski, Christian
13
Vargo, Stephen L.
13
Miles, Ian D.
12
Mukherjee, Arpita
11
Polese, Francesco
11
Rubalcaba-Bermejo, Luis
11
Amiti, Mary
10
Crinò, Rosario
10
Eichengreen, Barry
10
Gupta, Poonam
10
Haller, Sabine
10
Hempell, Thomas
10
Hipp, Christiane
10
Kristensson, Per
10
Lusch, Robert F.
10
Tronvoll, Bård
10
Ganz, Walter
9
Jaakkola, Elina
9
Maglio, Paul P.
9
Markusen, James R.
9
Meyer, Anton
9
Patrício, Lia
9
Richter, Magnus
9
Spohrer, James C.
9
Bienzeisler, Bernd
8
Brown, Stephen Walter
8
Gebauer, Heiko
8
Geishecker, Ingo
8
Hadwich, Karsten
8
Helkkula, Anu
8
Krcmar, Helmut
8
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Svenska Handelshögskolan <Helsinki>
1
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Journal of business research : JBR
2
Meddelanden från Svenska Handelshögskolan
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of service management
1
Managing service quality : MSQ ; an international journal
1
Marketing theory
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
The Routledge companion to strategic marketing
1
The journal of services marketing
1
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ECONIS (ZBW)
11
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1
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10
of
11
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date (oldest first)
1
Learning from the pioneering founders of the service research field
Bowen, David E.
;
Fisk, Raymond P.
;
Bateson, John E. G.
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 605-630
Persistent link: https://www.econbiz.de/10014338196
Saved in:
2
Co-creation of value in service marketing : an approach relevant to managerial decision making
Grönroos, Christian
- In:
The Routledge companion to strategic marketing
,
(pp. 261-274)
.
2021
Persistent link: https://www.econbiz.de/10012498510
Saved in:
3
Understanding the value process : value creation in a luxury service context
Holmqvist, Jonas
;
Visconti, Luca M.
;
Grönroos, Christian
; …
- In:
Journal of business research : JBR
120
(
2020
),
pp. 114-126
Persistent link: https://www.econbiz.de/10012417106
Saved in:
4
Language use in services : recent advances and directions for future research
Holmqvist, Jonas
;
Van Vaerenbergh, Yves
;
Grönroos, …
- In:
Journal of business research : JBR
72
(
2017
),
pp. 114-118
Persistent link: https://www.econbiz.de/10011645519
Saved in:
5
Relationship marketing and service : an update
Grönroos, Christian
- In:
Journal of global scholars of marketing science : …
27
(
2017
)
3
,
pp. 201-208
Persistent link: https://www.econbiz.de/10011774977
Saved in:
6
Relationality in the service logic of value creation
FitzPatrick, Mary
;
Varey, Richard J.
;
Grönroos, Christian
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 463-471
Persistent link: https://www.econbiz.de/10011418346
Saved in:
7
The service revolution and its marketing implications : service logic vs service dominant logic
Grönroos, Christian
;
Gummerus, Johanna
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 206-229
Persistent link: https://www.econbiz.de/10010359568
Saved in:
8
Value co-creation in service logic : a critical analysis
Grönroos, Christian
- In:
Marketing theory
11
(
2011
)
3
,
pp. 279-301
Persistent link: https://www.econbiz.de/10009355177
Saved in:
9
The CSS Model : developing service offerings based on service's inherent sources of competitive advantage
Grönroos, Christian
- In:
Service Excellence als Impulsgeber : Strategien - …
,
(pp. 187-196)
.
2007
Persistent link: https://www.econbiz.de/10003595868
Saved in:
10
Service productivity : toward a conceptualisation of the transformation of inputs into customer value in services
Grönroos, Christian
(
contributor
); …
-
2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001536013
Saved in:
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