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~person:"Gummerus, Johanna"
~person:"Maull, Roger"
~subject:"Business process management"
~subject:"Value creation"
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Search: subject_exact:"Service-Dominant Logic"
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Business process management
Value creation
Service-Dominant Logic
7
Service-dominant logic
7
Betriebliche Wertschöpfung
5
Marketing theory
4
Marketingtheorie
4
Beziehungsmarketing
3
Dienstleistung
3
Relationship marketing
3
Services
3
Business services
2
Customer integration
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Customer value
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Dienstleistungsqualität
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Kundenintegration
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Kundenwert
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Service quality
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Beyond offering value propositions
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Bundling strategy
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Defence industry
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Gummerus, Johanna
Maull, Roger
Vargo, Stephen L.
16
Lusch, Robert F.
11
Edvardsson, Bo
9
Akaka, Melissa Archpru
6
Grönroos, Christian
6
Hughes, Tim
5
Ng, Irene
5
Tronvoll, Bård
5
Helkkula, Anu
4
Hilton, Toni
4
Löbler, Helge
4
Ranjan, Kumar Rakesh
4
Skålén, Per
4
Woratschek, Herbert
4
Baglieri, Enzo
3
Balaji, M. S.
3
Blaschke, Michael
3
Busser, James A.
3
Corsaro, Daniela
3
Dahl, Andrew J.
3
Frow, Pennie
3
Horbel, Chris
3
Jacob, Frank
3
Kaartemo, Valtteri
3
Kowalkowski, Christian
3
Parida, Vinit
3
Payne, Adrian
3
Peltier, James
3
Pfisterer, Lucas
3
Read, Stuart
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Roth, Stefan
3
Shamim, Amjad
3
Shulga, Lenna V.
3
Sparks, Leigh
3
Vafeas, Mario
3
Ventura, Rafael
3
Aier, Stephan
2
Albinsson, Pia A.
2
Alexander Joseph Ibnu Wibowo
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European management journal
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
Journal of the Academy of Marketing Science
1
Managing service quality : MSQ ; an international journal
1
Marketing theory
1
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ECONIS (ZBW)
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1
Servitization and operations management : a service dominant-logic approach
Smith, Laura
;
Maull, Roger
;
Ng, Irene
- In:
International journal of operations & production …
34
(
2014
)
2
,
pp. 242-269
Persistent link: https://www.econbiz.de/10010249723
Saved in:
2
Exploring value propositions and service innovation : a service-dominant logic study
Skålén, Per
;
Gummerus, Johanna
;
Koskull, Catharina von
; …
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
2
,
pp. 137-158
Persistent link: https://www.econbiz.de/10010504693
Saved in:
3
The service revolution and its marketing implications : service logic vs service dominant logic
Grönroos, Christian
;
Gummerus, Johanna
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 206-229
Persistent link: https://www.econbiz.de/10010359568
Saved in:
4
Value creation processes and value outcomes in marketing theory : strangers or siblings?
Gummerus, Johanna
- In:
Marketing theory
13
(
2012
)
1
,
pp. 19-46
Persistent link: https://www.econbiz.de/10009740432
Saved in:
5
Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science : evidence from the defence industry
Ng, Irene
;
Maull, Roger
;
Yip, Nick
- In:
European management journal
27
(
2009
)
6
,
pp. 377-387
Persistent link: https://www.econbiz.de/10003902176
Saved in:
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