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~person:"Gummesson, Evert"
~person:"Hughes, Tim"
~person:"Tronvoll, Bård"
~subject:"Service-Dominant Logic"
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Search: subject_exact:"Service-Dominant Logic"
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Service-Dominant Logic
Service-dominant logic
19
Customer integration
11
Kundenintegration
11
Betriebliche Wertschöpfung
10
Value creation
10
Customer value
5
Dienstleistung
5
Dienstleistungsqualität
5
Kundenwert
5
Service quality
5
Services
5
service-dominant logic
5
Dienstleistungsmarketing
4
Marketing theory
4
Marketingtheorie
4
Services marketing
4
resource integration
4
Beziehungsmarketing
3
Customer satisfaction
3
Innovation
3
Kundenzufriedenheit
3
Relationship marketing
3
Resource-based view
3
Ressourcenorientierter Ansatz
3
Selbstbedienung
3
Self-service
3
value co-creation
3
Beschwerdemanagement
2
Complaint management
2
Consumer behaviour
2
Customer service
2
Konsumentenverhalten
2
Kundenservice
2
Lieferantenmanagement
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Spain
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Spanien
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Value co-creation
2
institutional logics
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19
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Gummesson, Evert
Hughes, Tim
Tronvoll, Bård
Vargo, Stephen L.
48
Lusch, Robert F.
35
Edvardsson, Bo
18
Akaka, Melissa Archpru
13
Barile, Sergio
9
Ng, Irene
9
Polese, Francesco
9
Grönroos, Christian
8
Koskela-Huotari, Kaisa
8
Mele, Cristina
8
Drengner, Jan
7
Löbler, Helge
7
Saviano, Marialuisa
7
Skålén, Per
6
Woratschek, Herbert
6
Brodie, Roderick J.
5
Böhmann, Tilo
5
Frow, Pennie
5
Hilton, Toni
5
Horbel, Chris
5
Osborne, Stephen P.
5
Wieland, Heiko
5
Barrutia, José M.
4
Colurcio, Maria
4
Corsaro, Daniela
4
Dahl, Andrew J.
4
Gummerus, Johanna
4
Helkkula, Anu
4
Jacob, Frank
4
Jonas, Julia M.
4
Kohtamäki, Marko
4
Lappalainen, Inka
4
Parida, Vinit
4
Payne, Adrian
4
Peltier, James
4
Pfisterer, Lucas
4
Ranjan, Kumar Rakesh
4
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Marketing theory
4
International journal of quality and service sciences
2
Journal of marketing management : MM
2
Journal of service management
2
European journal of marketing : EJM
1
Journal of business-to-business marketing
1
Journal of service research
1
Journal of service research : JSR
1
Journal of the Academy of Marketing Science
1
Review of marketing research
1
The TQM journal : the international review of organizational improvement
1
The journal of services marketing
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The service industries journal
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ECONIS (ZBW)
19
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1
Happiness and co-creation of value : playing the blues
Hughes, Tim
;
Vafeas, Mario
- In:
Marketing theory
21
(
2021
)
4
,
pp. 579-589
Persistent link: https://www.econbiz.de/10012660678
Saved in:
2
Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina
;
Koskela-Huotari, Kaisa
;
Tronvoll, Bård
; …
- In:
Journal of service research
24
(
2021
)
2
,
pp. 168-186
Persistent link: https://www.econbiz.de/10012522519
Saved in:
3
Co-patenting, co-ownership, and co-ideation as drivers for university business innovation : the case of public universities in Spain
Quero, María José
;
Díaz-Méndez, Montserrat
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
7
,
pp. 115-133
Persistent link: https://www.econbiz.de/10013537704
Saved in:
4
Marketing agency/client service-for-service provision in an age of digital transformation
Hughes, Tim
;
Vafeas, Mario
- In:
Journal of business-to-business marketing
26
(
2019
)
3/4
,
pp. 265-280
Persistent link: https://www.econbiz.de/10012196308
Saved in:
5
Archetypes of service innovation : implications for value cocreation
Helkkula, Anu
;
Kowalkowski, Christian
;
Tronvoll, Bård
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 284-301
Persistent link: https://www.econbiz.de/10011916505
Saved in:
6
Antecedents to value diminution : a dyadic perspective
Vafeas, Mario
;
Hughes, Tim
;
Hilton, Toni
- In:
Marketing theory
16
(
2016
)
4
,
pp. 469-491
Persistent link: https://www.econbiz.de/10011645950
Saved in:
7
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
8
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
9
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
10
A new conceptualization of service innovation gounded in S-D logic and service systems
Edvardsson, Bo
;
Tronvoll, Bård
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 19-31
Persistent link: https://www.econbiz.de/10009754729
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