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~person:"Homburg, Christian"
~subject:"Customer satisfaction"
~type_genre:"Non-commercial literature"
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Customer satisfaction
Deutschland
26
Germany
26
Beziehungsmarketing
21
Relationship marketing
21
Estimation
11
Lieferantenmanagement
11
Schätzung
11
Supplier relationship management
11
Theorie
9
Theory
9
Kundenzufriedenheit
7
Marketing management
7
Marketingmanagement
7
Beschwerdemanagement
6
Complaint management
6
Erfolgsfaktor
6
Marketing
6
Success factor
6
Consumer behaviour
5
Firm performance
5
Konsumentenverhalten
5
Physical distribution
5
Unternehmenserfolg
5
Vertrieb
5
Salespeople
4
Verkaufspersonal
4
Arbeitszufriedenheit
3
Fusion
3
Job satisfaction
3
Key account management
3
Key-Account-Management
3
Merger
3
Selling
3
Takeover
3
USA
3
United States
3
Verkauf
3
Übernahme
3
B-to-B-Marketing
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Book / Working Paper
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Non-commercial literature
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8
Aufsatz im Buch
8
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8
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8
Arbeitspapier
7
Graue Literatur
7
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7
Case study
3
Collection of articles of several authors
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Sammelwerk
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English
5
German
2
Author
All
Homburg, Christian
Bauer, Hans H.
6
Huber, Frank
5
Roschk, Holger
5
Hammerschmidt, Maik
3
Paulssen, Marcel
3
Wiedmann, Klaus-Peter
3
Bell, David R.
2
Bruhn, Manfred
2
Cho, Yoon Cheong
2
Donnevert, Tobias
2
Falk, Tomas
2
Fürst, Andreas
2
Gelbrich, Katja
2
Gleitsmann, Sinje
2
Guttzeit, Mandy
2
Hoyer, Wayne D.
2
Ledoit, Olivier
2
Leeuwen, Eveline S. van
2
Mayer-Vorfelder, Matthias
2
Merisavo, Marko
2
Neuts, Bart
2
Romão, João
2
Schwab, Carsten
2
Stock-Homburg, Ruth
2
Vollhardt, Kai
2
Wolf, Michael
2
Yang, Guangyuan
2
Abdulhalim, Hisham
1
Abouee-Mehrizi, Hossein
1
Aflaki, Sam
1
Alola, Uju V.
1
Antonic, Bodo
1
Anwar, M. Khorshed
1
Asongu, Simplice
1
Aswege, Frederike von
1
Axsäter, Sven
1
Barach, Moshe A.
1
Barluschke, David
1
Baron, Opher
1
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Published in...
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
5
Kompetenz in Wissenschaft & Management
1
Reihe: Management-Know-how / M : praxisnah und aktuell
1
Source
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ECONIS (ZBW)
7
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1
A customer perspective on product eliminations : how the removal of products affects customers and business relationships
Homburg, Christian
;
Fürst, Andreas
;
Prigge, Jana-Kristin
-
2009
Persistent link: https://www.econbiz.de/10013430760
Saved in:
2
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context : a dyadic analysis
Homburg, Christian
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10002512381
Saved in:
3
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context : a dyadic analysis
Homburg, Christian
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10001866778
Saved in:
4
How organizational complaint handling: drives customer loyalty : an analysis of the mechanistic and the organic approach
Homburg, Christian
;
Fürst, Andreas
-
2005
Persistent link: https://www.econbiz.de/10002897805
Saved in:
5
Social identity and the service profit chain
Homburg, Christian
;
Wieseke, Jan
;
Hoyer, Wayne D.
-
2008
Persistent link: https://www.econbiz.de/10003848961
Saved in:
6
Do satisfied customers really pay more? : a study of the relationship between customer satisfaction and willingness to pay
Homburg, Christian
;
Koschate, Nicole
;
Hoyer, Wayne D.
-
2004
Persistent link: https://www.econbiz.de/10002758671
Saved in:
7
Was ist Kundenwert?
Homburg, Christian
;
Schnurr, Phoebe
-
1999
Persistent link: https://www.econbiz.de/10013430867
Saved in:
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