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~person:"Homburg, Christian"
~subject:"Deutschland"
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Search: subject:"Verbraucherzufriedenheit"
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Deutschland
Customer satisfaction
41
Kundenzufriedenheit
41
Beziehungsmarketing
26
Relationship marketing
26
Verbraucherzufriedenheit
21
Germany
13
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10
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Homburg, Christian
Bauer, Hans H.
11
Spiller, Achim
10
Huber, Frank
9
Töpfer, Armin
8
Stock-Homburg, Ruth
7
Bruhn, Manfred
6
Gerpott, Torsten J.
6
Ringle, Christian M.
6
Evanschitzky, Heiner
5
Stauss, Bernd
5
Wiedmann, Klaus-Peter
5
Becker, Tilman
4
Benkenstein, Martin
4
Fürst, Andreas
4
Gelbrich, Katja
4
Gille, Claudia
4
Hilbert, Andreas
4
Hoyer, Wayne D.
4
Künzel, Hansjörg
4
Lindenmeier, Jörg
4
Lüers, Thomas
4
Roschk, Holger
4
Sarstedt, Marko
4
Sirgy, M. Joseph
4
Vollhardt, Kai
4
Wangenheim, Florian von
4
Wieseke, Jan
4
Bayón, Tomás
3
Betz, Jürgen
3
Boslau, Madlen
3
Büttner, Miriam
3
Chadi, Adrian
3
Enkawa, Takao
3
Falk, Tomas
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Frank, Björn
3
Frommeyer, Astrid
3
Hammerschmidt, Maik
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3
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
5
Wissenschaft & Praxis
4
Journal of marketing
1
Journal of the Academy of Marketing Science
1
Kompetenz in Wissenschaft & Management
1
Vertriebssteuerung in der Finanzdienstleistungsindustrie
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ECONIS (ZBW)
13
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1
A customer perspective on product eliminations : how the removal of products affects customers and business relationships
Homburg, Christian
;
Fürst, Andreas
;
Prigge, Jana-Kristin
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
5
,
pp. 531-549
Persistent link: https://www.econbiz.de/10008746859
Saved in:
2
Social identity and the service-profit chain
Homburg, Christian
;
Wieseke, Jan
;
Hoyer, Wayne D.
- In:
Journal of marketing
73
(
2009
)
2
,
pp. 38-54
Persistent link: https://www.econbiz.de/10003820595
Saved in:
3
A customer perspective on product eliminations : how the removal of products affects customers and business relationships
Homburg, Christian
;
Fürst, Andreas
;
Prigge, Jana-Kristin
-
2009
Persistent link: https://www.econbiz.de/10013430760
Saved in:
4
Management der Zufriedenheit von Firmenkunden im Finanzdienstleistungsbereich
Homburg, Christian
;
Klenk, Peter
- In:
Vertriebssteuerung in der Finanzdienstleistungsindustrie
,
(pp. 379-399)
.
2008
Persistent link: https://www.econbiz.de/10003699382
Saved in:
5
Social identity and the service profit chain
Homburg, Christian
;
Wieseke, Jan
;
Hoyer, Wayne D.
-
2008
Persistent link: https://www.econbiz.de/10003848961
Saved in:
6
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Homburg, Christian
(
ed.
)
-
2006
-
6., überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10003170992
Saved in:
7
How organizational complaint handling: drives customer loyalty : an analysis of the mechanistic and the organic approach
Homburg, Christian
;
Fürst, Andreas
-
2005
Persistent link: https://www.econbiz.de/10002897805
Saved in:
8
Do satisfied customers really pay more? : a study of the relationship between customer satisfaction and willingness to pay
Homburg, Christian
;
Koschate, Nicole
;
Hoyer, Wayne D.
-
2004
Persistent link: https://www.econbiz.de/10002758671
Saved in:
9
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context : a dyadic analysis
Homburg, Christian
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10001866778
Saved in:
10
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context : a dyadic analysis
Homburg, Christian
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10002512381
Saved in:
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