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~person:"Hwang, Jinsoo"
~subject:"Customer satisfaction"
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Customer satisfaction
Arbeitszufriedenheit
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Job satisfaction
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Hwang, Jinsoo
Svensson, Göran
10
Stock-Homburg, Ruth
7
Evanschitzky, Heiner
6
Lee, Wang-Sheng
6
Frey, Regina Viola
5
Fuchs, Gerhard
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Homburg, Christian
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Guchait, Priyanko
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Han, Heesup
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Lee, Choong-Ki
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Söderlund, Magnus
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Allenby, Greg M.
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Alrawadieh, Zaid
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Altinay, Levent
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Balaji, M. S.
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Chadi, Adrian
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Chen, Chun-Chu
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Foster, Gigi
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Gazzoli, Gabriel
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Kantabutra, Sooksan
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Kim, Peter Beomcheol
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Ladeira, Wagner Junior
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Lee, JungHoon
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Mavondo, Felix T.
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Padin, Carmen
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International journal of hospitality management
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
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Relationships among senior tourists' perceptions of tour guides' professional competencies, rapport, satisfaction with the guide service, tour satisfaction, and word of mouth
Hwang, Jinsoo
;
Lee, JungHoon
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
8
,
pp. 1331-1346
Persistent link: https://www.econbiz.de/10012150540
Saved in:
2
An exploratory study of how casino dealer communication styles lead to player satisfaction
Hwang, Jinsoo
;
Park, Seulgi
- In:
Journal of travel and tourism marketing
35
(
2018
)
9
,
pp. 1246-1260
Persistent link: https://www.econbiz.de/10011942088
Saved in:
3
An emotional labor perspective on the relationship between customer orientation and job satisfaction
Lee, JungHoon
;
Ok, Chihyung
;
Hwang, Jinsoo
- In:
International journal of hospitality management
54
(
2016
),
pp. 139-150
Persistent link: https://www.econbiz.de/10011474071
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