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~person:"Hyun, Sunghyup Sean"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Leadership"
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Search: subject_exact:"Einfühlungsvermögen"
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Consumer behaviour
Customer satisfaction
Leadership
Emotion
9
Konsumentenverhalten
6
Kundenzufriedenheit
4
Gastronomie
3
Luxury goods
3
Luxusgüter
3
Restaurant industry
3
Airline
2
Beziehungsmarketing
2
Brand management
2
Dienstleistungsqualität
2
Fluggesellschaft
2
Markenführung
2
Relationship marketing
2
Service quality
2
Advertising effects
1
Airline travelers
1
Behavioural intention
1
Beschwerdemanagement
1
Brand authenticity
1
Brand image
1
Brand love
1
China
1
Cognition
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Cognitive appraisal theory
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Complaint management
1
Core product quality
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Cruise
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Emotions
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Failure severity
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Football
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Fußball
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Führungskräfte
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Holiday behaviour
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Hotel industry
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Hotellerie
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Impression in memory
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7
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Hyun, Sunghyup Sean
Septianto, Felix
27
Han, Heesup
21
Bagozzi, Richard P.
19
Kemp, Elyria
13
Mattila, Anna S.
12
Pham, Michel T.
12
Phau, Ian
12
Sarkar, Abhigyan
12
Loureiro, Sandra Maria Correia
11
Prayag, Girish
11
Ladhari, Riadh
10
Williams, Patti
10
Ashkanasy, Neal M.
9
Iszatt-White, Marian
9
Prashar, Sanjeev
9
Antonetti, Paolo
8
Hanks, Lydia
8
Jang, Soocheong
8
Kidwell, Blair
8
McGraw, A. Peter
8
Medler-Liraz, Hana
8
Miao, Li
8
Ahn, Jiseon
7
Barnes, Donald C.
7
Chebat, Jean-Charles
7
Espinoza Petersen, Francine
7
Garg, Nitika
7
Grappi, Silvia
7
Hosany, Sameer
7
Huber, Frank
7
Humphrey, Ronald H.
7
Junaid, Muhammad
7
MacInnis, Deborah J.
7
Ribeiro, Manuel Alector
7
Sar, Sela
7
Siddiqui, Danish Ahmed
7
Vázquez Casielles, Rodolfo
7
Wen, Taylor Jing
7
Woosnam, Kyle Maurice
7
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International journal of hospitality management
2
International journal of sports marketing & sponsorship
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel and tourism marketing
1
Review of managerial science
1
Tourism management : research, policies, practice
1
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1
The impact of brand authenticity on building brand love : an investigation of impression in memory and lifestyle-congruence
Manthiou, Aikaterini
;
Kang, Juhee
;
Hyun, Sunghyup Sean
; …
- In:
International journal of hospitality management
75
(
2018
),
pp. 38-47
Persistent link: https://www.econbiz.de/10011944936
Saved in:
2
Impact of core product quality on sport fans' emotions and behavioral intentions
Behzad Foroughi
;
Davoud Nikbin
;
Hyun, Sunghyup Sean
; …
- In:
International journal of sports marketing & sponsorship
17
(
2016
)
2
,
pp. 110-129
Persistent link: https://www.econbiz.de/10011578568
Saved in:
3
The role of airline travelers' pre-recovery emotions during the service recovery process
Nikbin, Davoud
;
Iranmanesh, Mohammad
;
Hyun, Sunghyup Sean
; …
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 677-691
Persistent link: https://www.econbiz.de/10011386973
Saved in:
4
A model of behavioral intentions to follow online travel advice based on social and emotional loneliness scales in the context of online travel communities : the moderating role of...
Lee, Kwang-Ho
;
Hyun, Sunghyup Sean
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 426-438
Persistent link: https://www.econbiz.de/10010509464
Saved in:
5
An empirical study of the role of failure severity in service recovery evaluation in the context of the airline industry
Nikbin, Davoud
;
Hyun, Sunghyup Sean
- In:
Review of managerial science
9
(
2015
)
4
,
pp. 731-749
Persistent link: https://www.econbiz.de/10011346095
Saved in:
6
Identifying optimal rapport-building behaviors in inducing patrons' emotional attachment in luxury restaurants
Hyun, Sunghyup Sean
;
Kim, Insin
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
2
,
pp. 162-198
Persistent link: https://www.econbiz.de/10010358989
Saved in:
7
The impact of nostalgia triggers on emotional responses and revisit intentions in luxury restaurants : the moderating role of hiatus
Hwang, Jinsoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
33
(
2013
),
pp. 250-262
Persistent link: https://www.econbiz.de/10009746369
Saved in:
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