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~person:"Jiang, Yuanchun"
~person:"Li, Hengyun"
~person:"Thornton, Robert J."
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
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Consumer behaviour
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Customer satisfaction
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Aspect-based sentiment analysis
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Dienstleistungsqualität
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Jiang, Yuanchun
Li, Hengyun
Thornton, Robert J.
Xu, Xun
4
Cho, Hallie S.
3
Hasija, Sameer
3
Chen, Kejia
2
Jin, Jian
2
Kim, Jong Min
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Shen, Anyuan
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Antwi, Collins Opoku
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Anzanello, Michel J.
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Ashraf, Muhammad
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Bagherzadeh, Ramin
1
Bala, Pradip Kumar
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Ball, A. Dwayne
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Barnes, Stuart J.
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Bimonte, Sandro
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Binh Giang Nguyen
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Biswas, Abhijit
1
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Decision support systems : DSS ; the international journal
1
International journal of hospitality management
1
Journal of retailing and consumer services
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Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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Restaurant survival prediction using customer-generated content : an aspect-based sentiment analysis of online reviews
Li, Hengyun
;
Yu, Bruce X. B.
;
Li, Gang
;
Gao, Huicai
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013555009
Saved in:
2
How rainy-day blues affect customers’ evaluation behavior : evidence from online reviews
Zhang, Ziqiong
;
Qiao, Shuchen
;
Li, Hengyun
;
Zhang, Zili
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013266147
Saved in:
3
Online personalized recommended product quality and e-impulse buying : a conditional mediation analysis
Ampadu, Seth
;
Jiang, Yuanchun
;
Debrah, Emmanuel
;
Antwi, …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209534
Saved in:
4
Maximizing customer satisfaction through an online recommendation system : a novel associative classification model
Jiang, Yuanchun
;
Shang, Jennifer
;
Liu, Yezheng
- In:
Decision support systems : DSS ; the international journal
48
(
2009/10
)
3
,
pp. 470-479
Persistent link: https://www.econbiz.de/10003952462
Saved in:
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