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~person:"Johnson, Dana M."
~subject:"Gesundheitswesen"
~subject:"Patient"
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Gesundheitswesen
Patient
Dienstleistungsqualität
4
Gesundheitsversorgung
4
Health care
4
Hospital
4
Krankenhaus
4
Patienten
4
Patients
4
Quality management
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Qualitätsmanagement
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Service quality
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Health care system
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Healthcare quality
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Kundenzufriedenheit
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Time
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Zeit
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medical clinics
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ordinal logistic regression
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patient experience
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waiting time
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Factor analysis
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Faktorenanalyse
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Multi-year case study
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Patient satisfaction
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Satisfaction
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Structural equation model
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factor analysis
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healthcare service quality
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Johnson, Dana M.
Schneider, Udo
9
Siciliani, Luigi
8
Finkelstein, Amy
6
Liu, Nan
6
Stolze, Henning
6
Helmig, Bernd
5
Palumbo, Rocco
5
Beske, Fritz
4
DeLeire, Thomas C.
4
Gentzkow, Matthew Aaron
4
Lavetti, Kurt
4
Quan Hoang Vuong
4
Russell, Roberta S.
4
Sauré, Antoine
4
Simon, Anke
4
Williams, Heidi
4
Ziebarth, Nicolas R.
4
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3
Buttorff, Christine
3
Cabral, Marika
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Costanza, Francesca
3
Das, Jishnu
3
Demeulemeester, Erik
3
Diamant, Adam
3
Fabbri, Daniele
3
Fredendall, Lawrence D.
3
Gartner, Daniel
3
Geng, Na
3
Geruso, Michael
3
Groothuis-Oudshoorn, Karin
3
Guiry, Michael
3
Haselhoff, Vanessa
3
Heinrich, Dirk
3
Kern, Axel Olaf
3
Mahoney, Neale
3
McAlearney, Ann Scheck
3
Nagase, Keisuke
3
Nebling, Thomas
3
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Quality management journal : QMJ
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ECONIS (ZBW)
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1
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Saved in:
2
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
Saved in:
3
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
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