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~person:"Johnson, Dana M."
~subject:"Krankenhaus"
~type_genre:"Article in journal"
~type_genre:"Aufsatzsammlung"
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Krankenhaus
Dienstleistungsqualität
5
Quality management
5
Qualitätsmanagement
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Service quality
5
Gesundheitsversorgung
4
Health care
4
Hospital
4
Patienten
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medical clinics
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patient experience
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Johnson, Dana M.
McFadden, Kathleen L.
9
Gowen, Charles, III.
7
Antony, Jiju
5
Bhat, Shreeranga
5
Cudney, Elizabeth A.
4
Gijo, E. V.
4
Lee, Jung Young
4
Prybutok, Victor R.
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Russell, Roberta S.
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Sweis, Rateb J.
4
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Fitzgerald, Gerard
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3
Shortell, Stephen M.
3
Swarnakar, Vikas
3
Tucker, Anita L.
3
Al-Dweik, Ghadeer
2
Albsoul, Rania
2
Alshyyab, Muhammad Ahmed
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Ballardie, Ruth
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Bernardo, Vitor Zanetti
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Fredendall, Lawrence D.
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Gauld, Robin
2
Gerolamo, Mateus Cecílio
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2
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Quality management journal : QMJ
3
International journal of quality & reliability management
1
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ECONIS (ZBW)
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The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10011976310
Saved in:
2
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
Saved in:
3
Perceptions of care quality and the effect on patient satisfaction
Johnson, Dana M.
;
Russell, Roberta S.
;
White, Sheneeta W.
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1202-1229
Persistent link: https://www.econbiz.de/10011606598
Saved in:
4
SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.
;
Russell, Roberta S.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
Saved in:
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