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~person:"Khan, Imran"
~source:"econis"
~subject:"Customer integration"
~subject:"Konsumentenverhalten"
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Search: subject:"customer relationship management"
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Customer integration
Konsumentenverhalten
Beziehungsmarketing
17
Relationship marketing
17
Consumer behaviour
15
Brand management
12
Markenführung
12
Customer satisfaction
9
Kundenzufriedenheit
9
Brand
7
Brand image
7
Markenartikel
7
Markenimage
7
Brand loyalty
5
Kundenintegration
5
Brand experience
4
CSR
4
Corporate Social Responsibility
4
Corporate social responsibility
4
Dienstleistungsqualität
4
Internet marketing
4
Markentreue
4
Online-Marketing
4
Service quality
4
Confidence
3
Customer engagement
3
Customer experience
3
Gender
3
Geschlecht
3
Vertrauen
3
Age
2
Age group
2
Altersgruppe
2
Attitude
2
Brand satisfaction
2
Co-creation
2
Einzelhandel
2
Hotel industry
2
Hotellerie
2
Mobile Anwendung
2
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Undetermined
16
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Article
16
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Article in journal
16
Aufsatz in Zeitschrift
16
Language
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English
16
Author
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Khan, Imran
Han, Heesup
40
Hollebeek, Linda D.
40
Verhoef, Peter C.
29
Mattila, Anna S.
28
Kumar, V.
25
Loureiro, Sandra Maria Correia
23
Huber, Frank
20
Klaus, Philipp
20
Prentice, Catherine
20
Bang, Nguyen
18
Rather, Raouf Ahmad
18
Ahn, Jiseon
17
Gil Saura, Irene
17
Usman, Osly
17
Conduit, Jodie
16
Herrmann, Andreas
16
Balaji, M. S.
15
Bruhn, Manfred
15
Grewal, Dhruv
15
Lemon, Katherine N.
15
Mittal, Vikas
15
Piller, Frank T.
15
Rahman, Zillur
15
So, Kevin Kam Fung
15
Swoboda, Bernhard
15
Wangenheim, Florian von
15
Wong, IpKin Anthony
15
Aksoy, Lerzan
14
Brodie, Roderick J.
14
Foscht, Thomas
14
Gustafsson, Anders
14
Hyun, Sunghyup Sean
14
Japutra, Arnold
14
Malthouse, Edward C.
14
Quach, Sara
14
Sesé, F. Javier
14
Sreejesh, S.
14
Tanford, Sarah
14
Bilgihan, Anil
13
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Published in...
All
Journal of retailing and consumer services
5
International journal of hospitality management
2
European business review
1
European business review : EBR ; the official journal of the International Management Centres, Europe
1
International journal of business excellence
1
International journal of retail & distribution management
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
The international journal of bank marketing : IJBM
1
The international review of retail, distribution and consumer research
1
The journal of brand management : an international journal
1
The journal of product & brand management
1
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ECONIS (ZBW)
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1
Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of brand reputation
Rather, Raouf Ahmad
;
Rasul, Tareq Faizur
;
Khan, Huda
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
Saved in:
2
AR app-based brand engagement and outcomes : a moderated mediation approach
Khan, Imran
;
Fatma, Mobin
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460874
Saved in:
3
Customer engagement outcomes in mobile applications : self-congruence as a moderator
Khan, Imran
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014372561
Saved in:
4
Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intention
Khan, Imran
;
Hollebeek, Linda D.
;
Fatma, Mobin
;
Islam, …
- In:
Journal of marketing management : JMM ; journal of the …
39
(
2023
)
3/4
,
pp. 275-297
Persistent link: https://www.econbiz.de/10014299252
Saved in:
5
Make every interaction count - assessing the role of customers’ self-construal on value co-creation at service encounters
Shamim, Amjad
;
Ahn, Jiseon
;
Khan, Imran
;
Shah, Mahmood
; …
- In:
The international review of retail, distribution and …
33
(
2023
)
2
,
pp. 178-201
Persistent link: https://www.econbiz.de/10014292095
Saved in:
6
Corporate social responsibility and customer-citizenship behaviors : the role of customer-company identification
Fatma, Mobin
;
Khan, Imran
;
Kumar, Vikas
;
Shrivastava, …
- In:
European business review
34
(
2022
)
6
,
pp. 858-875
Persistent link: https://www.econbiz.de/10013412460
Saved in:
7
Do brands' social media marketing activities matter? : a moderation analysis
Khan, Imran
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209506
Saved in:
8
Customer experience and commitment in retailing : does customer age matter?
Khan, Imran
;
Hollebeek, Linda D.
;
Fatma, Mobin
;
Islam, …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305359
Saved in:
9
Gender, loyalty card membership, age, and critical incident recovery : do they moderate experience-loyalty relationship?
Khan, Imran
;
Fatma, Mobin
;
Shamim, Amjad
;
Joshi, Yatish
; …
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293824
Saved in:
10
Connecting the dots between CSR and brand loyalty : the mediating role of brand experience and brand trust
Khan, Imran
;
Fatma, Mobin
- In:
International journal of business excellence
17
(
2019
)
4
,
pp. 439-455
Persistent link: https://www.econbiz.de/10012052315
Saved in:
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