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~person:"Kim, Jinkyung Jenny"
~subject:"Hotel industry"
~subject:"USA"
~type:"article"
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Hotel industry
USA
Dienstleistungsqualität
7
Service quality
7
Consumer behaviour
6
Konsumentenverhalten
6
Customer satisfaction
5
Kundenzufriedenheit
5
Hotellerie
4
Robot
3
Roboter
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Hotel selection attributes
2
Restaurant industry
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behavioral intentions
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importance-performance analysis (IPA)
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Air transport
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Fluggesellschaft
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Green hotel selection attributes
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Luftverkehr
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Markenartikel
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Kim, Jinkyung Jenny
Han, Heesup
17
Karatepe, Osman M.
8
Torres, Edwin N.
8
Dabestani, Reza
7
Hanushek, Eric Alan
7
Jang, Soocheong
7
Mattila, Anna S.
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Kim, Woo Gon
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Law, Chun Hung Roberts
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Min, Ho-key
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Qu, Hailin
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Shahin, Arash
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Shirouyehzad, Hadi
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Caber, Meltem
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Eide, Eric R.
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Figlio, David N.
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McFadden, Kathleen L.
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Nechyba, Thomas J.
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Rebitzer, James B.
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Rivkin, Steven G.
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Rupp, Nicholas G.
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Ryu, Kisang
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Staiger, Douglas
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Ok, Chihyung
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Park, Jungkun
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Rockoff, Jonah E.
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Journal of travel and tourism marketing
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International journal of hospitality management
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ECONIS (ZBW)
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1
Saving the hotel industry : strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185212
Saved in:
2
Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji
;
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
Saved in:
3
Hotel of the future : exploring the attributes of a smart hotel adopting a mixed-methods approach
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
37
(
2020
)
7
,
pp. 804-822
Persistent link: https://www.econbiz.de/10012415299
Saved in:
4
Exploring competitive hotel selection attributes among guests : an importance-performance analysis
Kim, Jinkyung Jenny
;
Lee, Youngseok
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
9
,
pp. 998-1011
Persistent link: https://www.econbiz.de/10012179515
Saved in:
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