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~person:"Kleinaltenkamp, Michael"
~person:"Nätti, Satu"
~person:"Witell, Lars"
~subject:"Business services"
~subject:"Service industry"
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Business services
Service industry
Customer integration
28
Kundenintegration
28
Betriebliche Wertschöpfung
10
Value creation
10
Beziehungsmarketing
9
Innovation
9
Relationship marketing
9
Dienstleistung
6
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6
Innovationsmanagement
6
Services
6
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5
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Produktentwicklung
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Bundling strategy
2
Business network
2
Customer value
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Kleinaltenkamp, Michael
Nätti, Satu
Witell, Lars
Büttgen, Marion
9
Edvardsson, Bo
6
Gustafsson, Anders
4
Kristensson, Per
4
Anning-Dorson, Thomas
3
Bonamigo, Andrei
3
Bruhn, Manfred
3
Carrubbo, Luca
3
Komulainen, Hanna
3
Rubalcaba-Bermejo, Luis
3
Schumann, Jan Hendrik
3
Wang, Qiang
3
Zimmer, Marcus
3
Akaka, Melissa Archpru
2
Altinay, Levent
2
Andrade, Herlandí de Souza
2
Baglieri, Enzo
2
Brodie, Roderick J.
2
Carbonell, Pilar
2
Cheng, Ru
2
Choi, Laee
2
Chou, Cindy Yunhsin
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Cohen, Yuval
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Cossío-Silva, Francisco-José
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Hadwich, Karsten
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Handrich, Matthias
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Heidenreich, Sven
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Helkkula, Anu
2
Jaakkola, Elina
2
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2
Le Nguyen Hau
2
Maas, Peter
2
Megaro, Antonietta
2
Meik, Julia
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Journal of business research : JBR
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of service management
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
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The journal of services marketing
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ECONIS (ZBW)
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1
Supporting value co-creation through interaction during the pre-purchase customer journey : empirical evidence from B2B HR services
Lassila, Elina
;
Heikka, Eija-Liisa
;
Nätti, Satu
- In:
The journal of business & industrial marketing
38
(
2023
)
13
,
pp. 63-73
Persistent link: https://www.econbiz.de/10014472654
Saved in:
2
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
3
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
4
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
5
The intermediate role in value co-creation within a triadic business service relationship
Nätti, Satu
;
Pekkarinen, Saara
;
Hartikka, Antti
; …
- In:
Industrial marketing management : the international …
43
(
2014
)
6
,
pp. 977-984
Persistent link: https://www.econbiz.de/10010410611
Saved in:
6
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
7
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
8
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
9
Innovationen durch Kundenintegration bei unternehmensbezogenen Dienstleistungen
Kleinaltenkamp, Michael
;
Hellwig, Andrea
- In:
Service Excellence als Impulsgeber : Strategien - …
,
(pp. 197-216)
.
2007
Persistent link: https://www.econbiz.de/10003595897
Saved in:
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