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~person:"Mangus, Stephanie M."
~subject:"Loyalty"
~subject:"Supplier relationship management"
~type:"article"
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Loyalty
Supplier relationship management
Beziehungsmarketing
6
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6
Buyer-seller relationships
3
Salespeople
3
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Customer satisfaction
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Digitalisierung
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Mangus, Stephanie M.
Svensson, Göran
23
Casidy, Riza
10
Gil Saura, Irene
10
Naudé, Peter
10
Mostert, Pierre
9
La Rocca, Antonella
8
Foroudi, Pantea
7
Friend, Scott B.
7
Han, Heesup
7
Mysen, Tore
7
Palmatier, Robert W.
7
Roberts-Lombard, Mornay
7
Abosag, Ibrahim
6
Ahlert, Dieter
6
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6
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6
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6
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6
Keränen, Joona
6
Mpinganjira, Mercy
6
Nyadzayo, Munyaradzi W.
6
Pérez, Andrea
6
Scheer, Lisa K.
6
Sharma, Piyush
6
Snehota, Ivan
6
Thaichon, Park
6
Wang, Yonggui
6
Folse, Judith Anne Garretson
5
Gligor, David M.
5
Guo, Chiquan
5
Gupta, Suraksha
5
Homburg, Christian
5
Huang, Ying
5
Høgevold, Nils M.
5
Lacoste, Sylvie
5
Leonidou, Leonidas C.
5
Mattila, Anna S.
5
Prior, Daniel D.
5
Schwepker, Charles H. <Jr.>
5
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Journal of personal selling & sales management
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of business research : JBR
1
Journal of the Academy of Marketing Science
1
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
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1
Salesperson rapport : a literature review and research agenda for an evolving digital sales process
Good, Valerie
;
Mangus, Stephanie M.
;
Pullins, Ellen
- In:
Journal of personal selling & sales management
43
(
2023
)
4
,
pp. 245-269
Persistent link: https://www.econbiz.de/10014447830
Saved in:
2
We are not on the same page : the effects of salesperson trust overestimation on customer satisfaction and relationship performance
Mangus, Stephanie M.
;
Jones, Eli
;
Folse, Judith Anne …
- In:
Industrial marketing management : the international …
109
(
2023
),
pp. 58-70
Persistent link: https://www.econbiz.de/10014282226
Saved in:
3
Examining the effects of mutual information sharing and relationship empathy : a social penetration theory perspective
Mangus, Stephanie M.
;
Bock, Dora E.
;
Jones, Eli
;
Folse, …
- In:
Journal of business research : JBR
109
(
2020
),
pp. 375-384
Persistent link: https://www.econbiz.de/10012238083
Saved in:
4
The interplay between business and personal trust on relationship performance in conditions of market turbulence
Mangus, Stephanie M.
;
Jones, Eli
;
Folse, Judith Anne …
- In:
Journal of the Academy of Marketing Science
48
(
2020
)
6
,
pp. 1138-1155
Persistent link: https://www.econbiz.de/10012386878
Saved in:
5
Do opposites attract? : assimilation and differentiation as relationship-building strategies
Mangus, Stephanie M.
;
Ruvio, Ayalla
- In:
Journal of personal selling & sales management
39
(
2019
)
1
,
pp. 60-80
Persistent link: https://www.econbiz.de/10012200855
Saved in:
6
Gratitude in buyer-seller relationships : a dyadic investigation
Mangus, Stephanie M.
;
Bock, Dora E.
;
Jones, Eli
;
Folse, …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
3
,
pp. 250-267
Persistent link: https://www.econbiz.de/10011753793
Saved in:
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