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~person:"Pacelli, Joseph"
~person:"Schöning, Stephan"
~person:"Yavas, Ugur"
~type_genre:"Article in journal"
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Bank employees
9
Bankberufe
9
Burnout
3
Dienstleistungsqualität
3
Neuseeland
3
New Zealand
3
Service quality
3
Arbeitskräfte
2
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1994-2012
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Pacelli, Joseph
Schöning, Stephan
Yavas, Ugur
Babakus, Emin
6
Seltzer, Andrew
6
Karatepe, Osman M.
5
Kreyenschmidt, Gisela
4
Buil, Isabel
3
De Chernatony, Leslie
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Suleman, Fátima
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Yoo, Jaewon
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2
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2
Basu, Sriparna
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Devi, Arti
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Dick, Rolf van
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Dirani, Khalil M.
2
Galunic, Charles
2
Gao, Janet
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Gargiulo, Martin
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Gokhan Ertug
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Straka, Gerald A.
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Trebbi, Francesco
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Services marketing quarterly
3
The international journal of bank marketing : IJBM
2
Journal of accounting & economics
1
Journal of financial services marketing : JFSM
1
The journal of services marketing
1
The review of financial studies
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ECONIS (ZBW)
9
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1
The influence of loan officers on loan contract design and performance
Bushman, Robert M.
;
Gao, Janet
;
Martin, Xiumin
; …
- In:
Journal of accounting & economics
71
(
2021
)
2/3
,
pp. 1-25
Persistent link: https://www.econbiz.de/10012533589
Saved in:
2
Credit and punishment : are corporate bankers disciplined for risk-taking?
Gao, Janet
;
Kleiner, Kristoph
;
Pacelli, Joseph
- In:
The review of financial studies
33
(
2020
)
12
,
pp. 5706-5749
Persistent link: https://www.econbiz.de/10012387482
Saved in:
3
Relative effects of leadership and technology on bank employees' job outcomes
Yavas, Ugur
;
Jha, Subhash
;
Babakus, Emin
- In:
Services marketing quarterly
36
(
2015
)
2
,
pp. 173-187
Persistent link: https://www.econbiz.de/10011289990
Saved in:
4
Interactive effects of personal and organizational resources on frontline bank employees' job outcomes : the mediating role of person-job fit
Sengupta, Aditi Sarkar
;
Yavas, Ugur
;
Babakus, Emin
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
7
,
pp. 884-903
Persistent link: https://www.econbiz.de/10011490746
Saved in:
5
Does hope moderate the impact of job burnout on frontline bank employees' in-role and extra-role performances?
Yavas, Ugur
;
Babakus, Emin
;
Karatepe, Osman M.
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
1
,
pp. 56-70
Persistent link: https://www.econbiz.de/10009722342
Saved in:
6
Service worker burnout and turnover intentions : roles of person-job fit, servant leadership, and customer orientation
Babakus, Emin
;
Yavas, Ugur
;
Ashill, Nicholas J.
- In:
Services marketing quarterly
32
(
2011
)
1
,
pp. 17-31
Persistent link: https://www.econbiz.de/10008902032
Saved in:
7
Job demands, resources, burnout, and coping mechanism relationships
Yavas, Ugur
;
Babakus, Emin
- In:
Services marketing quarterly
32
(
2011
)
3
,
pp. 199-209
Persistent link: https://www.econbiz.de/10009273293
Saved in:
8
Testing a branch performance model in a New Zealand bank
Yavas, Ugur
;
Babakus, Emin
;
Ashill, Nicholas J.
- In:
The journal of services marketing
24
(
2010
)
5
,
pp. 369-377
Persistent link: https://www.econbiz.de/10008653368
Saved in:
9
How similar are frontline bank employees' perceptions of service quality to their customers? : a study of female customers and employees in Turkey
Yavas, Ugur
- In:
Journal of financial services marketing : JFSM
12
(
2007/08
)
1
,
pp. 30-38
Persistent link: https://www.econbiz.de/10003701666
Saved in:
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