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~person:"Pekkola, Sanna"
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Performance management
10
Performance-Management
10
Performance measurement
8
Performance-Messung
8
performance management
4
Business network
3
Unternehmensnetzwerk
3
Dienstleistungsmanagement
2
Finland
2
Finnland
2
Firm performance
2
Knowledge management
2
Productivity
2
Produktivität
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Service management
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Unternehmenserfolg
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Wissensmanagement
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network
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performance measurement
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top management
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Balanced Scorecard
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Balanced scorecard
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Beziehungsmarketing
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Bundling strategy
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Collaboration
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Customer satisfaction
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Customer service
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Dienstleistungsqualität
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Dienstleistungssektor
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Innovation
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Innovation capability
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Innovation management
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Pekkola, Sanna
Waal, André de
28
Ukko, Juhani
18
Aguinis, Herman
16
Möller, Klaus
16
Budhwar, Pawan S.
15
Jääskeläinen, Aki
13
Varma, Arup
13
Becker, Wolfgang
12
Bianchi, Carmine
12
Epstein, Marc J.
12
Kroll, Alexander
12
Saunila, Minna
12
Bourne, Mike
10
Decramer, Adelien
10
Festing, Marion
10
Ossadnik, Wolfgang
10
Garengo, Patrizia
9
Yadav, Neetu
9
Armstrong, Michael
8
Bititci, Umit S.
8
Schaltegger, Stefan
8
Stanton, Pauline
8
Sushil
8
Taticchi, Paolo
8
Ulrich, Patrick
8
Cosenz, Federico
7
Frederiksen, Anders
7
Hoque, Zahirul
7
Lange, Fabian
7
Micheli, Pietro
7
Paladino, Bob
7
Spanò, Rosanna
7
Steins, Jan
7
Ahn, Heinz
6
Audenaert, Mieke
6
Baird, Kevin
6
Blackman, Deborah Ann
6
Bouckaert, Geert
6
Carpinetti, Luiz Cesar Ribeiro
6
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International journal of public sector management : IJPSM
2
International Journal of Business Performance Management
1
International journal of business excellence
1
International journal of business performance management
1
International journal of networking and virtual organisations : IJNVO
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of services and operations management
1
Journal of advances in management research : JAMR
1
Measuring business excellence : the journal of organizational performance management
1
The international journal of productivity and performance management : IJPPM
1
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ECONIS (ZBW)
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1
A framework for a customer approach to performance measurement in a service context
Ukko, Juhani
;
Pekkola, Sanna
- In:
International journal of services and operations management
22
(
2015
)
2
,
pp. 210-220
Persistent link: https://www.econbiz.de/10011522569
Saved in:
2
Designing a performance measurement system for collaborative network
Pekkola, Sanna
;
Ukko, Juhani
- In:
International journal of operations & production …
36
(
2016
)
11
,
pp. 1410-1434
Persistent link: https://www.econbiz.de/10011628662
Saved in:
3
Utilisation of performance measurement information in management : top manager perspective
Pekkola, Sanna
;
Rantanen, Hannu
- In:
International journal of business performance management
15
(
2014
)
1
,
pp. 23-34
Persistent link: https://www.econbiz.de/10011302573
Saved in:
4
Building understanding of the development of
performance
management
for collaborative networks with a knowledge maturity model
Pekkola, Sanna
;
Niemi, Petri
;
Ukko, Juhani
- In:
International journal of networking and virtual …
12
(
2013
)
3
,
pp. 179-200
Persistent link: https://www.econbiz.de/10010242172
Saved in:
5
Measuring performance of a service system : from organizations to customer-perceived performance
Laihonen, Harri
;
Jääskeläinen, Aki
;
Pekkola, Sanna
- In:
Measuring business excellence : the journal of …
18
(
2014
)
3
,
pp. 73-86
Persistent link: https://www.econbiz.de/10010417496
Saved in:
6
The relationship between innovation capanility and performance : the moderating effect to measurement
Saunila, Minna
;
Pekkola, Sanna
;
Ukko, Juhani
- In:
The international journal of productivity and …
63
(
2014
)
2
,
pp. 234-249
Persistent link: https://www.econbiz.de/10010250160
Saved in:
7
Interaction challenges in leadership and
performance
management
in developing a network environment
Hyypiä, Mirva
;
Pekkola, Sanna
- In:
Journal of advances in management research : JAMR
8
(
2011
)
1
,
pp. 85-98
Persistent link: https://www.econbiz.de/10009260163
Saved in:
8
Productising expert services of
performance
management
Ukko, Juhani
;
Pekkola, Sanna
;
Valtonen, Juho
;
Saunila, Minna
- In:
International journal of business excellence
4
(
2011
)
2
,
pp. 125-141
Persistent link: https://www.econbiz.de/10008989033
Saved in:
9
Defining and measuring productivity and the public sector : managerial perceptions
Linna, Paula
;
Pekkola, Sanna
;
Ukko, Juhani
;
Melkas, Helinä
- In:
International journal of public sector management : IJPSM
23
(
2010
)
3
,
pp. 300-320
Persistent link: https://www.econbiz.de/10008698662
Saved in:
10
Defining and measuring productivity in the public sector: managerial perceptions
Linna, Paula
;
Pekkola, Sanna
;
Ukko, Juhani
;
Melkas, Helinä
- In:
International journal of public sector management : IJPSM
23
(
2010
)
5
,
pp. 479-499
Persistent link: https://www.econbiz.de/10008653922
Saved in:
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