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~person:"Prayag, Girish"
~person:"Sarstedt, Marko"
~type:"article"
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Search: subject_exact:"Verbraucherzufriedenheit"
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Customer satisfaction
30
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Prayag, Girish
Sarstedt, Marko
Han, Heesup
67
Mattila, Anna S.
37
Svensson, Göran
33
Wong, IpKin Anthony
27
Gil Saura, Irene
25
Prentice, Catherine
25
Homburg, Christian
24
Prybutok, Victor R.
24
Hyun, Sunghyup Sean
23
Söderlund, Magnus
22
Aksoy, Lerzan
21
Jang, Soocheong
21
Bilgihan, Anil
20
Evanschitzky, Heiner
20
Keiningham, Timothy
20
Shahin, Arash
20
Sharma, Piyush
20
Lee, Choong-Ki
19
Gustafsson, Anders
17
Loureiro, Sandra Maria Correia
17
Su, LuJun
17
Balaji, M. S.
16
Barnes, Donald C.
16
Hsu, Maxwell K.
16
Park, Jungkun
16
Sirgy, M. Joseph
16
Sparks, Beverley
16
McColl-Kennedy, Janet R.
15
Ringle, Christian M.
15
Ryu, Kisang
15
Yi, Youjae
15
Amin, Muslim
14
Assaker, Guy
14
Collier, Joel E.
14
Grégoire, Yany
14
Guchait, Priyanko
14
Kim, Wansoo
14
Law, Chun Hung Roberts
14
Rather, Raouf Ahmad
14
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Journal of business research : JBR
4
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3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
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3
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2
Advances in international marketing
1
Die Betriebswirtschaft : DBW
1
Ganzheitliche Unternehmensführung in dynamischen Märkten : Festschrift für Univ.-Prof. Dr. Armin Töpfer
1
International journal of contemporary hospitality management
1
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1
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1
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1
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1
Tourism analysis : an interdisciplinary tourism & hospitality journal
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Tourism sensemaking : strategies to give meaning to experience
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ECONIS (ZBW)
30
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30
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1
Psychological determinants of tourist satisfaction and destination loyalty : the influence of perceived overcrowding and overtourism
Papadopoulou, Nikoleta Maria
;
Ribeiro, Manuel Alector
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 644-662
Persistent link: https://www.econbiz.de/10014245638
Saved in:
2
The interplay of sensory and non-sensory factors in food tourism experiences
Muskat, Birgit
;
Prayag, Girish
;
Hosany, Sameer
;
Li, Gang
; …
- In:
Tourism review
79
(
2024
)
3
,
pp. 658-670
Persistent link: https://www.econbiz.de/10014512303
Saved in:
3
Using authenticity cues to increase repurchase intention in restaurants : should the focus be on ability or morality?
Xu, Jing
;
Song, Hanqun
;
Prayag, Girish
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014310348
Saved in:
4
Coping, rumination, and electronic word-of-mouth : segmenting consumer responses to service failure via fuzzy clustering
Gonnon, Martin
;
Taheri, Babak
;
Disegna, Marta
;
Prayag, …
- In:
Journal of business research : JBR
166
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014380316
Saved in:
5
The self-concept and psychological antecedents of intention to recommend a heritage site : the moderating effects of visitor type
Prayag, Girish
;
Pung, Jessica Mei
;
Lee, Craig
;
Del …
- In:
Tourism management perspectives : TMP
42
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013364428
Saved in:
6
The effects of consumer brand authenticity, brand image, and age on brand loyalty in time-honored restaurants : findings from SEM and fsQCA
Xu, Jing
;
Prayag, Girish
;
Song, Hanqun
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014227671
Saved in:
7
Do satisfied cellar door visitors want to revisit? : linking past knowledge and consumption behaviors to satisfaction and intention to return
Prayag, Girish
;
Disegna, Marta
;
Bruwer, Johan
- In:
Tourism analysis : an interdisciplinary tourism & …
26
(
2021
)
2/3
,
pp. 211-224
Persistent link: https://www.econbiz.de/10012617341
Saved in:
8
Introduction to the special issue: consumer experience management and customer journeys in tourism, hospitality and events
Taheri, Babak
;
Prayag, Girish
;
Muskat, Birgit
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-5
Persistent link: https://www.econbiz.de/10013209312
Saved in:
9
Team identification, discrete emotions, satisfaction, and event attachment : a social identity perspective
Prayag, Girish
;
Mills, Hamish
;
Lee, Craig
;
Soscia, Isabella
- In:
Journal of business research : JBR
112
(
2020
),
pp. 373-384
Persistent link: https://www.econbiz.de/10012230614
Saved in:
10
Self-identification with a heritage tourism site, visitors’ engagement and destination loyalty : the mediating effects of overall satisfaction
Alrawadieh, Ziad
;
Prayag, Girish
;
Alrawadieh, Zaid
; …
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 541-558
Persistent link: https://www.econbiz.de/10012204729
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